Business Details
50 Years
experience
Custom Engagement Rings & Fine Jewelry Vancouver
Since 1976, Rodan Jewellers has been a trusted name in Vancouver's jewelry industry, built on a foundation of passion, quality, and innovation. As a multi-generational family business, we combine decades of expertise with cutting-edge technology to deliver exceptional service and craftsmanship. Our in-house team of master goldsmiths, GIA-trained diamond graders, and award-winning designers specializes in custom engagement rings, wedding bands, and fine jewelry tailored to individual stories. We pioneered industry-first initiatives like comprehensive diamond guarantees and satisfaction-focused policies, ensuring every client receives personalized attention and expert guidance.With a commitment to transparency and client education, we offer free consultations, jewelry appraisals, and repair services, backed by a 90-day return policy and one-year craftsmanship warranty. Our state-of-the-art workshop enables direct collaboration with clients throughout the design process, ensuring every creation meets exact specifications. Recognized for excellence in custom design and customer service, we continue to lead Vancouver's jewelry industry while maintaining the personal touch of a family-owned business.
Services
Custom Engagement Rings
Jewelry Repairs
Diamond Appraisals
Jewelry Engraving
Old Gold Buying
Insurance Claims
Movie Props
Watch Repairs
3D Design Consultations
Ring Resizing
Details
- Year established: 1976
Highlights and features
- Multi-generational family business with 48 years of Vancouver jewelry expertise
- In-house workshop with GIA-certified diamond graders and master goldsmiths
- 90-day satisfaction guarantee on all jewelry purchases
- Free jewelry repair consultations and lifetime maintenance services
- Pioneers of industry-first diamond quality guarantees since 1976
Associations and certifications
- Gemological Institute of America (GIA)
What people say
Beyond ecstatic about the outcome
Great experience with the team
Fast response time
Spectacular craftsmanship
Highly recommend custom ring services
Services
Custom Engagement Rings
Our custom engagement ring service combines traditional craftsmanship with modern 3D CAD technology to create unique designs. Clients work directly with master goldsmiths and GIA-certified designers to develop personalized pieces using ethically sourced diamonds and precious metals. The process includes detailed consultations, material selection, and hands-on design collaboration to ensure each ring reflects the wearer's individual story and style preferences.
Jewelry Appraisals
Our GIA-trained appraisers provide accurate jewelry valuations for insurance, estate settlement, or personal knowledge. Using advanced gemological analysis tools, we evaluate diamond quality, metal purity, and craftsmanship to determine current market values. Each appraisal includes detailed documentation with photographs and specifications, meeting industry standards for insurance claims and estate planning purposes.
Jewelry Repairs
Our in-house workshop handles all jewelry repair needs from simple resizing to complex restoration. Master goldsmiths use precision tools to fix broken chains, replace missing stones, and repair damaged settings while maintaining original integrity. We offer free repair consultations and provide detailed cost estimates before beginning any work, ensuring transparency and quality craftsmanship for both modern and heirloom pieces.
Diamond Selection
Our diamond experts guide clients through selecting perfect stones using the 4Cs (Carat, Cut, Clarity, Color) framework. We offer GIA-certified diamonds and provide detailed explanations of each stone's characteristics. The selection process includes side-by-side comparisons and lighting demonstrations to help clients understand value factors, ensuring informed decisions that balance quality with budget requirements.
Jewelry Engraving
Our precision engraving service adds personalized touches to rings and jewelry pieces. Using modern laser technology and traditional hand engraving techniques, we create custom messages, dates, or designs on various metal types. The service includes consultation to determine optimal placement and font style while maintaining structural integrity of the jewelry piece.
People
Mitchell Davidson
Master Goldsmith & GIA Diamond Grader
GIA-certified diamond expert and award-winning jewelry designer with over 20 years of experience. Leads custom design projects and ensures quality standards in Rodan's workshop. Specializes in creating intricate custom pieces that win industry design awards.
Questions
How does Rodan's custom ring design process work?
Our process starts with a consultation to discuss your vision, budget, and preferences. We create sketches and 3D CAD models for approval before crafting begins. Clients receive regular updates and can request modifications throughout the creation process.
What diamond quality guarantees do you offer?
We guarantee all diamonds meet or exceed stated quality specifications. If any diamond doesn't match our quality promises, we offer a full refund. Our GIA-certified experts verify all diamond characteristics before sale.
Do you provide jewelry repair estimates?
Yes, we offer free jewelry repair consultations with detailed cost estimates. Our master goldsmiths assess the work needed and provide transparent pricing before any repairs begin.
What payment options are available?
We accept major credit cards, bank transfers, and offer financing options for qualified purchases. Specific payment terms for custom orders are discussed during the initial consultation.
How can I schedule a jewelry consultation?
Appointments can be booked through our website or by phone. We recommend scheduling consultations for custom designs, while walk-ins are welcome for repairs and smaller purchases.
What warranty do you provide on jewelry?
All purchases include a one-year warranty against manufacturing defects. We also offer a 90-day return policy for full refunds, exchanges, or store credit on unworn, unaltered items.
Reviews (5)
D. Boardman
Jan 20, 2022
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I had exceptional service with care and detail at Rodan Jewellers. They are located on Main Street near 28th Ave in Vancouver. I had used their services at Brentwood Mall and my friend had highly recommended them so it was an easy decision to drive to their new location. I sat with Robert for 90 minutes as he helped me assess some jewellery. I learned a lot and never felt rushed. It was a great experience and I will definitely go back to the store.
Sharon Fisher
Jan 13, 2022
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When my diamond fell out of my engagement ring and lost forever I was devastated. The first place I thought of who could help me with my dilemma was Rodan Jewellers. Rob was kind and compassionated and got to work right away to find a diamond equal to the one I had. He not only found the perfect diamond, it was exactly the same as the original. What would have taken sometime to find this diamond (I was willing to wait) Rob was able to do his magic and found one in a timely manner. Even he was surprised. In the past I have purchased a beautiful set of earrings and had Rodan Jewellers rework, fix
Shamim Brown
Jan 10, 2022
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Excellent customer service; great attention to detail, a warm and friendly environment, lots of time spent in the explanation of each piece that needed work, and excellent communication via email and/or telephone. I had one stone, one ring, a watch, two pairs of earrings, and two necklaces that needed work. Two of the Tahitian pearls needed new chains, a watch that belonged to my husband's mother needed a new covering and a battery, a tanzanite stone needed to be set in a ring and an emerald ring needed to be re-designed and re-set. The work on the watch and two necklaces was done promptly and
Saeed Eghbal
Jan 01, 2022
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Over the years I have had the pleasure of getting to know the staff. They are all super friendly and very helpful. For the Black Friday deals I could not make it to the store and I really appreciate all the efforts Carolyn put in to emailing me info and pictures so that I could make a decision. You can buy anything anywhere but for me it is the customer service and quality which makes me go back time after time, getting quality and service both in one place is a real bless. Thank you Rodan Jewellers.
Jennifer Schell
Dec 31, 2021
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Owner Rob Davidson did an amazing job guiding us through the custom creation of my gorgeous engagement ring. He was patient and truly enthusiastic while he brought in unique diamonds for us to choose from. We were welcomed warmly by his staff at each visit and were impressed with the entire design process. We cannot say enough about the high quality of service and the result of my stunning, one of a kind ring. Thank you ! Jen & Jay
