Business Details
49 Years
experience
Your Trusted Pool & Spa Experts in Prince George
Tropical Pool & Spa has been proudly serving Prince George and Northern BC for 45 years, offering innovative products to enhance home comfort. Our commitment to exceptional customer service is rooted in extensive product knowledge and a dedication to educating clients. We prioritize understanding our customers' needs to deliver tailored solutions, ensuring every interaction reflects our expertise and passion for quality.As a locally owned business, we combine decades of experience with a personalized approach, fostering trust and long-term relationships. Our focus on continuous improvement and customer satisfaction has solidified our reputation as a reliable leader in the industry.
Services
Hot Tub Sales
Spa Installation
Pool Products
Sauna Sales
Financing Options
Product Education
Maintenance Services
Custom Solutions
Energy-Efficient Systems
Warranty Support
Details
- Year established: 1977
Highlights and features
- Over 45 years of dedicated service to Northern BC
- Locally owned with deep community expertise
- Comprehensive product knowledge and education
- Commitment to personalized customer service
- Proven track record of quality installations
What people say
Exceptional product knowledge
Quality installations
45-year legacy
Personalized service
Trusted local experts
Services
Hot Tub Sales
We offer a comprehensive selection of premium hot tubs designed for relaxation and hydrotherapy. Our inventory includes models from trusted brands like Beachcomber and HotSpring, featuring customizable jet systems, energy-efficient designs, and advanced wellness technologies. Each unit is tailored to meet diverse lifestyle needs, from intimate two-person tubs to spacious family-friendly models.
Spa Installation
Our professional installation services ensure optimal performance and longevity of your spa. We handle site preparation, electrical requirements, and precise placement while adhering to safety standards. Our technicians provide thorough operational guidance, ensuring clients understand maintenance protocols and energy-saving features for their specific model.
Pool Products
We supply high-quality pool components including durable vinyl liners, structural supports, and insulation systems. Our Vogue Pool products feature innovative designs like EZ Bead technology and reinforced steel walls, backed by comprehensive warranties. We specialize in both above-ground and in-ground pool solutions with customizable sizing options.
Sauna Sales
We provide traditional and infrared saunas designed for home wellness environments. Our selection includes models with advanced heating systems, mood lighting, and therapeutic features. Each unit incorporates energy-efficient insulation and customizable configurations to maximize health benefits like muscle relaxation and detoxification.
Financing Options
We offer flexible financing solutions to make premium pool and spa products accessible. Our programs include competitive interest rates, customizable payment terms, and streamlined approval processes. This service enables customers to invest in home comfort improvements while maintaining financial flexibility.
Questions
What pool and spa brands do you carry?
We feature premium brands like Beachcomber hot tubs, HotSpring spas, and Vogue pools, known for innovation and durability.
Do you offer financing options?
Yes, we provide flexible financing plans to help customers acquire premium pool and spa products.
What are your service areas?
We primarily serve Prince George and surrounding areas in Northern British Columbia.
Can you help with spa maintenance?
While we focus on sales and installation, we provide comprehensive product education to support proper maintenance.
What makes your business unique?
As locally owned experts with 45 years of experience, we combine product knowledge with personalized service.
Do you have energy-efficient options?
Yes, our inventory includes energy-efficient hot tubs and pools with advanced insulation systems.
Reviews (7)
Nyanna Wright
May 27, 2021
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Phil and his team are very informative & helpful. It’s great they know their products. The delivery and set up were punctual and professional. We love our Saber BBQ.
Ashley Lana Parks
Aug 26, 2020
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Everytime I have gone into this business they have not been helpful. I have left with more questions than I had when I left.
Kimberley Seabrook
Aug 24, 2020
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The team at Tropical are fantastic! We purchased our Beachcomber earlier this year. They are knowledgeable about the products they sell and supported us as we chose our tub. They delivered and set up our tub and have provided great customer care as we reached out with questions about how to properly care for our hot tub. We would definitely recommend this local business.
MacKenzie Bangay
Jun 24, 2020
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We purchased our Beachcomber Spa from Tropical back in winter and it was delivered in January. The placement was only temporary and recently we called Tropical to ask for a quote for moving the spa in to its… permanent location. Much to our surprise and delight Phil brought a few guys over and they moved our tub free of charge. They used professionalism and precision to move our spa up on to our deck. We are impressed with the service from the shopping experience right through to the moving of the tub! Excellent experience overall!
Kailey Pollok
Jun 12, 2020
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We recently purchased a hot tub from tropical and highly recommend them. Phil was able to answer all of my questions (and I had a lot) I never felt sales pressure during my whole experience. They go above and beyond for their customers and today I experienced this, Phil personally delivered a set of tub pillows to me in burns lake to save me a trip to pg, now that’s customer service.
Anjali Aman
Jun 08, 2020
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We have to give a huge shout out to Tropical pools and spas in PG!! After having a less than smooth experience with another local dealer, Phil and his team came to the rescue and even drove out here last minute… to hand deliver and install the hot tub (without a previously scheduled trip). Not only were they MUCH more informative than the other guys, but never once did I feel they were more interested in the sale rather than meeting our needs. We never felt rushed to purchase, and in fact we may have rushed them a bit after having the last establishment not deliver. They even touched base
Gloria Heffernan
Jan 25, 2020
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Life changing investment! I love my Beachcomber. It's been 7 months so far and my hydro has hardly gone up and the maintenance is so easy! It is honestly cheaper to run then I thought. I regret not buying one sooner! Totally recommend the amazing team at Tropical! Also, my tub is made in BC!