Business Details
10 Years
experience
Emergency
services
Professional Septic System Maintenance Sudbury
Rock Solid Septic was founded in 2016 by Mark Visser, a seasoned professional with 25 years of direct experience in the septic industry. Our company specializes in comprehensive septic system maintenance, including tank pumping, effluent filter installations, and riser system upgrades, serving residential and commercial clients across Greater Sudbury to Massey. We prioritize environmental responsibility and regulatory compliance, adhering strictly to Ministry of the Environment standards and municipal by-laws. Our owner-operated model ensures personalized service, with Mark himself guaranteeing professional execution, punctuality, and client satisfaction on every job.We offer 24/7 emergency response capabilities and a proactive Prevention Service Plan to streamline maintenance scheduling. Our expertise extends to system diagnostics, maintenance recommendations, and educational outreach about septic system care. By maintaining detailed service records and providing automated reminders, we help clients avoid costly failures while extending system longevity. Our commitment to safety, transparency, and environmental stewardship positions us as a trusted local partner for septic system needs.
Services
Septic Tank Pumping
Holding Tank Pumping
Effluent Filter Installation
Septic Tank Riser Installation
Baffle Repairs
Details
- Year established: 2016
Highlights and features
- 25 years of specialized septic system expertise
- Owner-operated service with personal accountability
- 24/7 emergency response availability
- Full compliance with environmental regulations
- Customized Prevention Service Plan maintenance scheduling
Associations and certifications
- Ministry of Environment
Services
Septic Tank Pumping
Regular septic tank pumping prevents system failures by removing accumulated solids and liquids. We recommend residential systems be pumped every 3 years, with commercial systems requiring more frequent service. Our process follows Ministry of Environment guidelines while maintaining detailed service records for future reference.
Effluent Filter Installation
Effluent filters improve wastewater filtration by trapping solids before they reach drain fields. We install durable PVC filters that require annual servicing. Proper installation extends field bed lifespan while reducing maintenance costs through improved system efficiency.
Septic Tank Riser Installation
Riser systems provide ground-level access to buried septic tanks. We install durable riser extensions that eliminate excavation needs during maintenance. This cost-effective solution improves service efficiency while maintaining system integrity through proper sealing mechanisms.
Baffle Repairs
Baffle repairs maintain proper wastewater flow direction within septic tanks. Our technicians assess damage and replace faulty components using corrosion-resistant materials. Timely repairs prevent system contamination and ensure continued regulatory compliance for residential and commercial properties.
Prevention Service Plan
Our customized maintenance plans include annual filter servicing, sludge level monitoring, and scheduled pump-outs. The program features automated reminders through phone, email, or text while maintaining detailed service history records. Clients receive condition reports and maintenance recommendations tailored to their specific system requirements.
People
Mark Visser
Owner-Operator
Mark Visser, owner-operator of Rock Solid Septic, brings 25 years of professional septic industry experience. He guarantees professional, fast, and courteous service, prioritizing client satisfaction while adhering to environmental regulations and safety standards.
Questions
What service areas do you cover?
We serve from Greater Sudbury to Massey and all points in between Northern Ontario.
How often should septic tanks be pumped?
Residential tanks require pumping every 3 years, with commercial systems needing more frequent service based on usage.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for residential and commercial septic system failures.
What is the Prevention Service Plan?
Our maintenance program includes scheduled pump-outs, filter servicing, and automated reminders to prevent system failures.
Are you licensed for septic work?
We hold Ministry of Environment Certificate of Approval Number R-004-1652798705 for all services.
Reviews (5)
Rick Cajanek
Jun 10, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Awesome service!. Mark is very friendly and knows his stuff. Couldn't be more pleased with his service. Will defintely recommend him to all! There is a reason for all these good reviews...he is the best!!
Awesome service!. Mark is very friendly and knows his stuff. Couldn't be more pleased with his service. Will defintely recommend him to all! There is a reason for all these good reviews...he is the best!!
Alice Aubertin
Jan 31, 2021
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Great friendly service
I had a neighbor come over to check the price I was paying & said he paid less with ????, another company. Rock Solid honored the same price although he didn't have to, I had agreed on his price when booking. I found out that the company my neighbour used was undercutting the others while telling them he was charging the same, shame on him
I'd rather deal with an Honest person like Mark at Rock Solid Septic
Thank you for Great Service
I had a neighbor come over to check the price I was paying & said he paid less with ????, another company. Rock Solid honored the same price although he didn't have to, I had agreed on his price when booking. I found out that the company my neighbour used was undercutting the others while telling them he was charging the same, shame on him
I'd rather deal with an Honest person like Mark at Rock Solid Septic
Thank you for Great Service
Hadi Fergani
Oct 10, 2019
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I had a clogged drain emergency, I called Mark and 15 mins later he was at my door. He is easy going and most importantly knowledgeable and knows what he is taking about. My issue was not related to septic, but he still worked on my drain until unclogging it. Also very honest and trustworthy. I highly recommend Rock Solid Septic for your septic needs.
Mark Gibbons
Jun 03, 2019
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Could right a book on Mark and his loyalty to customer satisfaction! In short his reviews that got me to call Rock Solid Septic...
Id like to add same day service, septic issue that Mark took it upon himself to help fix rather just empty the tank and leave. I said to him that Ill get someone to fix that HIS REPLY Well fix it stand up man as well pointed me in the right direction for future issues to avoid. Thanks Mark
Id like to add same day service, septic issue that Mark took it upon himself to help fix rather just empty the tank and leave. I said to him that Ill get someone to fix that HIS REPLY Well fix it stand up man as well pointed me in the right direction for future issues to avoid. Thanks Mark
Richard M.
Jun 15, 2018
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We had a septic back up and required an immediate pump out. Mark answered the phone right away and was at our house within an hour. He got the job done quickly and we were able to solve the problem. The service was as good as it gets and the price was fair.
