Business Details
34 Years
experience
Emergency
services
24-Hour Emergency Veterinary Care in Thorold, ON
Since 1992, Niagara Veterinary Emergency Clinic has been the trusted provider of 24/7 emergency veterinary care in the Niagara Region. Our team of dedicated professionals operates a state-of-the-art, 7,000-square-foot facility equipped with digital X-ray, ultrasound, and an in-house laboratory to deliver immediate diagnostics and treatment. We serve pets and their owners during critical moments, offering triage, surgery, and compassionate care 365 days a year. Partnering with over 30 local veterinary clinics, we ensure seamless service for referred patients while welcoming walk-ins and visitors.Our commitment to excellence is reflected in our advanced technology, experienced staff, and unwavering focus on patient comfort and client communication. We prioritize cases based on medical urgency, maintaining transparency throughout the process. As a fully equipped emergency hospital, we provide overnight care options and maintain regular updates with primary veterinarians for continuity of care. Our emergency fee structure supports round-the-clock operations, ensuring pets receive timely, life-saving interventions whenever needed.
Services
Emergency veterinary care
24/7 diagnostics
Urgent surgery
Critical care monitoring
End-of-life services
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of dedicated emergency veterinary experience since 1992.
- Our team operates a fully equipped 7,000 sq ft facility with digital diagnostics.
- We partner with over 30 local clinics for seamless after-hours patient referrals.
- Our 24/7 service includes emergency surgery and overnight hospitalization options.
- We maintain real-time communication with primary veterinarians for care continuity.
Services
Emergency veterinary care
Our 24/7 emergency services address critical conditions like trauma, poisoning, and acute illnesses. We provide immediate triage, diagnostics, and stabilization for small animals. Our team prioritizes cases based on medical urgency while maintaining compassionate communication with pet owners.
24/7 diagnostics
On-site laboratory capabilities enable rapid bloodwork, urinalysis, and imaging diagnostics. Digital X-ray and ultrasound equipment facilitate immediate assessment of internal injuries or disease progression during emergency situations.
Urgent surgery
We perform life-saving surgical interventions for trauma cases, foreign body obstructions, and acute conditions requiring immediate attention. Our surgical suite supports procedures ranging from wound repair to complex internal interventions.
Critical care monitoring
Patients requiring extended observation receive continuous monitoring in our intensive care unit. This service allows for prolonged treatment of conditions like pancreatitis or post-operative recovery without necessitating transfers to primary clinics.
End-of-life services
We provide euthanasia and palliative care options for terminally ill pets. Our team offers emotional support to owners while maintaining dignity and comfort for animals during their final moments.
Questions
What emergency services do you offer?
We provide 24/7 care for trauma, poisoning, seizures, broken bones, and acute medical conditions requiring immediate intervention.
Do I need a referral from my regular vet?
No, we accept walk-ins and patients from non-member clinics while maintaining communication with primary veterinarians.
What diagnostic capabilities do you have?
Our facility includes digital X-ray, ultrasound, and in-house lab testing for rapid bloodwork and urinalysis results.
Can I visit my pet if hospitalized overnight?
Yes, owners may visit pets receiving extended care in our hospitalization unit during their treatment stay.
How are treatment costs handled?
Full payment for the estimated treatment plan is required before initiating care, with an emergency fee covering 24/7 facility operations.
Reviews (7)
Krystal S.
Feb 01, 2022
Report
I wish I could give 0 start to this place, I have no idea how this place could still exist. My dog got bit by other dog last night and we brought him here. They charge us over $700 at first and then told us we need pay $3300-6600 to do a surgery, to cut my baby open and see if there is any injury inside of him, and it could be cost for over $10,000!!! We cant check our dog how bad he is. They only talk to us through the phone and we can only see them when we pay. The most ridiculous thing was they told us the situation was seriously bad and waiting us to decide if we are paying for that
Caroline Smith
Jan 19, 2022
Report
This is my third time bringing one of my dogs there and I absolutely admire their hard work, dedication and care. Very communicative, understanding and wonderful with my pups. Thanks for all that you've done.
Rachel
Jan 02, 2022
Report
The first weekend of December I had an emergency with my elderly dog who was not doing well, we were there 2x a day that weekend and the staff was extremely compassionate and understanding with us. They treated my best friend with respect and were very gentle with him and honest and straightforward with me which was incredibly appreciated. They gave me honest advice and answered all of my questions (there were many).
Dr Shepherd was the first doctor he saw the first night we were in, she was honest about his prognosis but also was very kind and went with it when I requested more tests and information
Dr Shepherd was the first doctor he saw the first night we were in, she was honest about his prognosis but also was very kind and went with it when I requested more tests and information
Cindy Stone
Dec 17, 2021
Report
We had an emergency with our Yorkie he started vomiting after eating tuna and they wanted him to stay there for 2 days for 2400.00. After sitting for 2 hours in the parking lot, the vet called us with our quote. They didnt tell us what was wrong with him, the vet just said he needed to be there. I wasnt comfortable leaving him with them so I asked them to treat his vomiting and dehydration, and I would take my dog to his vet when they opened. They gave him fluids and medicine for his vomiting and the next morning he was fine. I paid before they treated him, and then they called back and said I
Jackie Agg
Oct 14, 2021
Report
We brought our dog here on the weekend when we noticed he wasnt being himself and was lethargic. He ended up needing surgery and the staff here were amazing. They were so compassionate and always updating us on how he was doing. Were very thankful he was in such good hands!
Lauren C.
Sep 29, 2021
Report
While we decided it was best to say goodbye to our beloved 13-year-old dog Bella this morning, I can't thank all the staff enough. They were incredibly kind and understanding and never once pressured us to make a decision right then and there. From phoning the clinic very early this morning, to me explaining my dog's symptoms and my reservations about her age and the probable cost of treatment, the staff respected our decisions throughout the entire way and made the initial grieving process easier to accept. They even sent us a sympathy card in the mail which was completely unexpected and extremely
Jenn Dobrint
Sep 19, 2021
Report
The Niagara Emergency Vet Clinic was fantastic with us today. Our 6 year old German Shepherd got into the kitchen compost, which (unfortunately) isn't anything new. The next day she began vomiting and was extremely lethargic. I called this clinic and they advised me if her lethargy becomes paired with another symptom (continued vomiting, diarrhea, panting etc) to then bring her in, but as of right now it just sounds like she has an upset tummy. 5 hours later, we're awoken to vomiting and diarrhea so we took her right in. As this clinic operates just like a human ER and sees patients based on severity
