Business Details
Emergency
services
Your Trusted Medical Care Partner in Orangeville
Headwaters Health Care Centre has been a cornerstone of healthcare in the Greater Dufferin area for decades, providing comprehensive medical services to the community. Our team of over 700 dedicated staff and 160 physicians delivers acute and complex continuing care through inpatient, outpatient, and 24/7 emergency services. Accredited with Exemplary Standing by Accreditation Canada, we prioritize patient safety, quality care, and community engagement. Our facilities feature state-of-the-art diagnostic imaging, laboratory services, and specialized programs in mental health, rehabilitation, and obstetrics.We collaborate with local partners to enhance regional healthcare infrastructure and ensure accessible, patient-centered care. Through initiatives like the Imagine Headwaters campaign, we actively incorporate community feedback to shape our strategic growth. Our commitment to transparency, ethical practices, and continuous improvement drives our mission to support healthier lives across Dufferin County.
Services
Emergency Care
Inpatient Services
Diagnostic Imaging
Rehabilitation Services
Obstetrics
Laboratory Testing
Mental Health Programs
Complex Continuing Care
Telemedicine Consultations
Nutrition Services
Highlights and features
- 24/7 emergency care with state-of-the-art diagnostic capabilities
- Accredited with Exemplary Standing for healthcare excellence
- Over 700 staff and 160 physicians providing specialized care
- Community-driven strategic planning through 3,000+ local consultations
- Integrated approach to mental health and rehabilitation services
Associations and certifications
- Accreditation Canada
What people say
Compassionate staff
Modern facilities
Efficient emergency care
Thorough diagnostics
Supportive rehab programs
Services
Emergency Care
Our 24/7 Emergency Department provides immediate care for critical and urgent medical conditions. Staffed by experienced physicians and nurses, we handle trauma cases, acute illnesses, and life-threatening emergencies with advanced diagnostic tools and rapid response protocols. Patients receive triage prioritization based on severity, ensuring timely treatment for all visitors.
Diagnostic Imaging
Equipped with state-of-the-art technology, our Diagnostic Imaging Department offers X-rays, CT scans, MRIs, and ultrasounds. Certified technicians and radiologists interpret results with precision, supporting accurate diagnoses for both inpatients and outpatients. Services include specialized imaging for obstetrics, cardiology, and musculoskeletal conditions.
Rehabilitation Services
Multidisciplinary rehab programs address mobility, neurological, and post-surgical recovery needs. Our team includes physiotherapists, occupational therapists, and speech-language pathologists who create personalized treatment plans. Services range from inpatient rehabilitation to outpatient clinics focusing on restoring function and improving quality of life.
Obstetrics
Full-spectrum maternity services include prenatal care, labor and delivery, and postpartum support. Our specialized unit offers 24/7 access to obstetricians, midwives, and neonatal care specialists. Patients benefit from family-centered birthing options and education programs preparing for childbirth and infant care.
Mental Health Programs
Comprehensive mental health services address mood disorders, addiction recovery, and crisis intervention. Inpatient and outpatient programs combine therapy, medication management, and community support resources. Our team includes psychiatrists, counselors, and social workers dedicated to holistic treatment approaches.
Questions
What emergency services are available at Headwaters?
Our 24/7 Emergency Department treats critical illnesses, injuries, and acute medical conditions with advanced diagnostics and rapid response teams.
How can I access my health records?
Contact the Health Records department at extension 2256 or visit in person during business hours to request medical records.
Are visitor hours restricted?
Yes, ICU and obstetrics units require staff assistance for entry. D-wing visiting hours are 10am-8pm daily.
What outpatient services do you offer?
We provide diagnostic imaging, lab testing, rehabilitation, nutrition counseling, and specialty clinics for chronic disease management.
How is the hospital addressing wait times?
We continuously monitor emergency flow and staffing levels to optimize care efficiency while maintaining safety standards.
Can I schedule telemedicine appointments?
Yes, virtual consultations are available through our Telemedicine program for select specialties and follow-up visits.
Reviews (4)
Sunny Sharma
Jan 29, 2022
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This hospital is just a joke. 2 patients in the hospital and wait time 5 hours. We took 5 months old baby to ER and there is no one to look at for 5 hours. This hospital should be shut down instead so at least people do not get harassed. I hope there was an option to give zero star. This place needs to be investigated.
Tracy Nguyen
Jan 26, 2022
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One of the worst hospitals Ive ever had to experience. They are not properly trained on how to deal with mental health patients. Not only did the nurse (with the number they provided us with) yell at me over the phone then proceeded to hang up on me, when I was finally able to get a hold of someone else she made up the excuse of saying hold ill give you a call back I never received a call back.
(not taking my name or number and assuming they probably receive hundreds of calls to the same line it would be impossible to find my number and call me back)
When it came time to transferring my brother
(not taking my name or number and assuming they probably receive hundreds of calls to the same line it would be impossible to find my number and call me back)
When it came time to transferring my brother
Natalie Balta
Jan 23, 2022
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DO NOT GO HERE!!!! If you value your life in any way, go to another hospital. The staff ( what is left of them) are incompetent and do not how to care for people needing hospital care. The vaccine mandate for visitors and staff alike are discriminatory and disgusting. Loved ones not able to be at the bedside of sick family members or to see their babies being brought into this world. They have many junior staff working in high level positions who do not know how to run a hospital. You will be worse off by going here for any type of treatment. Go somewhere else where they hire more competent staff
Al Zammit
Dec 29, 2021
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After seeing two different doctors, chiro, physio suffering pain for months the doctor and assistant here were outstanding. Pain free and feeling so much better with no chiro or physio within a couple of days.
THANKYOU so much for the great care!
THANKYOU so much for the great care!
