Business Details
34 Years
experience
Custom Orthotics & Mastectomy Support in Burnaby
Founded in 1992, Burnaby Orthopaedic & Mastectomy has established itself as a trusted provider of custom orthotic and mastectomy solutions in the Vancouver area. Our team of certified professionals combines technical expertise with personalized care to address diverse client needs, from foot orthotics and knee bracing to post-mastectomy garments and compression therapy. With over 15 years of experience in orthotic fabrication and a commitment to staying at the forefront of industry advancements, we prioritize client education and product quality. Our in-house lab enables rapid modifications, and we partner with leading manufacturers to ensure compliance with extended benefit providers. As active members of the Pedorthic Association of Canada, we maintain rigorous standards while offering mobile services to accommodate homebound clients.Our philosophy of 'Supporting You From The Ground Up' reflects our dedication to both technical excellence and compassionate service. Over three decades, we have expanded our offerings to include lymphedema products and advanced compression therapies, maintaining a focus on functional recovery and patient comfort. Community engagement remains central to our mission, evidenced by partnerships with organizations like the BC Cancer Society and Kidsport Burnaby Chapter. By blending technical innovation with traditional values of integrity and personalized attention, we aim to deliver solutions that enhance mobility, confidence, and quality of life for every client.
Services
Foot Orthotics
Knee Bracing
Mastectomy Products
Compression Therapy
Medical Equipment
Details
- Year established: 1992
Highlights and features
- Certified Pedorthists with 15+ years of orthotic fabrication experience
- In-house lab for rapid modifications and quality control
- Recognized by MHSD, FNHA, ICBC, and WCB providers
- Expanded mastectomy and lymphedema product lines since 1992
- Community-focused business supporting local health initiatives
Associations and certifications
- Pedorthic Association of Canada
Services
Foot Orthotics
Custom foot orthotics correct biomechanical issues and alleviate conditions like plantar fasciitis, shin splints, and diabetic foot complications. Our certified pedorthists use advanced materials including carbon fiber and high-density foam to create personalized solutions. Each orthotic undergoes quality verification before delivery within 7-12 business days.
Knee Bracing
Custom and off-the-shelf knee braces address ligament injuries, arthritis, and post-surgical recovery. We offer brands like Ossur and Donjoy with precise fitting for stability and comfort. Our specialists assess individual needs to recommend optimal support solutions.
Mastectomy Products
Personalized mastectomy bras, breast prostheses, and compression garments aid recovery after breast surgery. Certified fitters ensure proper sizing for comfort and natural appearance. Products combine functional support with emotional well-being considerations.
Compression Therapy
Medical-grade compression garments manage lymphedema, venous insufficiency, and post-operative swelling. Custom and ready-to-wear options available with professional fitting. Includes compression wraps and specialized stockings for various mobility needs.
Medical Equipment
Post-operative cryotherapy units, walking boots, and immobilizers enhance recovery. We provide access to specialized equipment beyond typical pharmacy offerings. Solutions include cold therapy systems and protective braces for accelerated healing.
People
Charles Cheung
Certified Pedorthist
BSc in Biomedical Physiology-Kinesiology from SFU, certified pedorthist since 2017, and business owner since 2022. Combines engineering expertise with clinical experience to solve complex orthotic challenges while promoting active lifestyles.
Monika Bonney
Mastectomy Fitter
Certified mastectomy fitter since 2019, specializing in post-surgical garment assessments. Provides patient-centered care with attention to comfort and individual needs. Enjoys gardening and family time outside clinical duties.
Questions
Do I need an appointment for orthotic services?
Yes, all orthotic, bracing, and mastectomy services require appointments for personalized assessments.
What payment methods do you accept?
We accept major credit cards and provide documentation for extended benefit claims, but do not bill providers directly.
Are your orthotics covered by insurance?
Our orthotics meet extended benefit requirements and we provide necessary documentation for MHSD, FNHA, ICBC, and WCB claims.
Do you offer mobile services?
Yes, we provide mobile fittings for homebound clients and healthcare facilities upon request.
How long does custom orthotic production take?
Custom orthotics typically take 7-12 business days with rush options available through our in-house lab.
What parking options exist at your clinic?
Limited underground parking available west of the building. Pay parking at nearby London Drugs and Metrotown Mall.
Reviews (5)
Ken Bentley
Jan 29, 2022
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The service my wife received from the Certified Pedorthist was totally professional and very helpful. On top of that, the cost was acceptable.
Shoshana Allice
Nov 19, 2021
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I have very hard to fit feet. Jeff worked with me patiently and persistently until we found the specialized footwear that met all my needs. I would recommend him and this place in a heartbeat.
Patricia Leung
Nov 10, 2021
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Charles went above the call of duty by taking time from his lunch break to assist my friend in the adjustment of the knee brace. His professionalism and patience in explaining how to remove and put on the knee brace properly was not only informative but very much appreciated. At the same time, even though I have not worn my knee brace for several years, Charles re-adjusted my brace to fit properly since I required the brace for current activities. The brace fitted perfectly following the readjustment. We are grateful to Charles for his thoughtfulness and attention given to us.
Linda
Linda
Brennan Barrett
Sep 19, 2021
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Ive used Burnaby Orthopaedic and Mastectomy for a cast upgrade that has helped speed up my recovery dramatically. Due to favouring my left leg, my previously injured right leg was beginning to suffer a lot. Jeff, my favourite pro there, got me set up with an off-loading knee brace that has allowed me to keep weight off my left leg and keep healing at a quick pace. I honestly cannot express how impressed I am with the knowledge, quick helpful service and consideration I enjoyed there. Its nice to know that some people are still doing things right. They also helped my wife with some gear for
Judie Paden
Aug 19, 2021
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Over the years I have had wonderful service from this company, always attentive and knowledgable. I would recommend Charles for orthotics, I recently have been fitted for a new pair, wish I had gone to him a long time ago, nevertheless he is very attentive, knowledgable and pleasant.
