Business Details
Your Trusted Hearing Care Provider in St. Thomas
Elgin Audiology has been dedicated to improving hearing health for over three decades. Founded by Audiologists David Pfingstgraef and Joanne Parsons, our practice began at St. Thomas Elgin General Hospital before establishing our main clinic at 66 West Avenue in St. Thomas, Ontario. Over the years, we expanded to seven locations across the region, including Aylmer, Blenheim, Stratford, West Lorne, and multiple London-area offices. Our team of university-trained Registered Audiologists provides comprehensive hearing assessments and personalized care tailored to individual needs. We maintain strong partnerships with the University of Western Ontario and serve as a provider for the Ontario Ministry's Infant Hearing Program, ensuring access to cutting-edge technology and expertise.Every service we deliver is grounded in honesty, integrity, and a commitment to treating patients as we would our own family members. Our mission extends beyond sound improvementwe help clients reconnect with life's meaningful moments through better hearing. With wheelchair-accessible facilities and registration with major healthcare programs, we ensure inclusive care for all. Our 90-day hearing aid trial period and ongoing support reflect our confidence in the solutions we provide. For over 30 years, we've combined clinical excellence with compassionate service to become a trusted name in audiological care across southwestern Ontario.
Services
Hearing Assessments
Hearing Aid Fittings
Tinnitus Evaluations
Custom Hearing Protection
Assistive Listening Devices
Infant Hearing Program
Balance Assessments
Hearing Aid Repairs
Industrial Hearing Tests
Learning to Hear Again Counseling
Highlights and features
- We offer over 30 years of specialized audiology experience.
- Our locally owned clinics provide community-based hearing care.
- We maintain partnerships with leading healthcare institutions.
- Our team includes university-trained Registered Audiologists.
- We provide 90-day hearing aid trial periods with unlimited adjustments.
Services
Hearing Assessments
Our comprehensive hearing evaluations identify hearing loss patterns and determine appropriate solutions. Conducted by registered audiologists, these assessments include specialized testing for auditory processing, tinnitus, and balance issues. We provide age-appropriate evaluations for infants through adults, ensuring accurate diagnosis and treatment planning.
Hearing Aid Fittings
We offer personalized hearing aid fittings with a 90-day trial period for optimal device selection. Our process includes multiple adjustment appointments and unlimited follow-up visits to ensure proper functionality. Patients receive customized programming and counseling to maximize hearing aid benefits in various listening environments.
Custom Hearing Protection
Our custom-molded hearing protection devices safeguard against noise-induced hearing loss. We create specialized solutions for industrial workers, musicians, and recreational users while providing swim molds and noise-reduction devices for personalized hearing conservation programs in occupational settings.
Tinnitus Evaluations
We conduct specialized assessments to determine tinnitus causes and develop management strategies. Our approach combines audiological testing with personalized sound therapy options, helping patients reduce the perception of ringing or buzzing sounds while improving overall hearing comfort.
Assistive Listening Devices
We supply and program assistive technology including FM systems, amplified phones, and Bluetooth accessories. These devices enhance hearing aid functionality in challenging environments while providing specialized alerting systems like smoke detectors and alarm clocks for individuals with hearing impairments.
People
David Pfingstgraef
Audiologist
With over 30 years of clinical experience, David Pfingstgraef co-founded Elgin Audiology. He specializes in diagnostic audiology and hearing aid technology, maintaining active registration with professional audiology associations while developing community-based hearing care programs.
Joanne Parsons
Audiologist
Joanne Parsons brings extensive audiological expertise to our practice. As co-founder, she focuses on pediatric assessments and infant hearing programs while ensuring our clinics maintain the highest standards of patient care and professional development for our audiology team.
Questions
What hearing services do you offer?
We provide comprehensive services including hearing assessments, hearing aid fittings, tinnitus evaluations, custom hearing protection, and assistive listening devices across seven Ontario locations.
Do you offer hearing aid trials?
Yes, we provide a minimum 90-day trial period for all new hearing aids with unlimited adjustments to ensure optimal performance for your specific lifestyle needs.
Are your clinics accessible?
All our locations feature wheelchair accessibility and are designed to accommodate patients with mobility challenges while offering specialized services for diverse hearing needs.
Do you accept insurance programs?
We're registered with the Ministry of Health's Assistive Devices Program, Veterans Affairs, Workers Compensation, and major third-party insurance providers for convenient billing options.
How do I schedule an appointment?
Contact our St. Thomas office at 519-637-5925 or use our online contact form to book a hearing assessment at any of our seven convenient locations.
What makes you different from other providers?
As locally owned clinics with over 30 years of experience, we combine personalized care with university-level expertise and maintain active teaching partnerships for continuous professional development.
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