Business Details
50+ Years
experience
Trusted HVAC Solutions for Distributors and Contractors
Since 1928, Allied Air has dedicated itself to empowering HVAC distributors and contractors through innovative solutions and unwavering support. As a Lennox International company, we combine nearly a century of industry expertise with cutting-edge technology to develop high-quality heating and cooling products. Our six trusted brandsArmstrong Air, AirEase, Concord, Ducane, Allied Commercial, and MagicPakprovide comprehensive residential and commercial solutions designed for ease of installation and long-term reliability. We prioritize collaboration with our distributor partners, offering flexible programs, real-time resources like AlliedConnect, and proactive growth strategies tailored to individual business needs.Our centralized engineering and R&D facilities in West Columbia, South Carolina, enable rapid product development and rigorous testing exceeding industry standards. With five North American manufacturing plants ensuring consistent quality and supply chain resilience, we focus on removing obstacles for our partners while maintaining ironclad commitment to quality, evidenced by our No Fault Protection warranty. Our values of integrity, respect, and excellence guide every decision as we strive to create shared success for distributors, dealers, and end-users alike.
Services
HVAC Equipment Supply
Distributor Support Programs
Product Development Testing
Commercial Climate Solutions
Residential Heating Systems
Details
- Year established: 1928
Highlights and features
- We offer 96 years of specialized HVAC industry expertise since 1928
- Our ProBuilt Engineering Process includes 2,700 hours of product testing
- We provide real-time support through AlliedConnect order tracking systems
- Our DSR Program enables decisive field actions for distributor partners
- We maintain No Fault Protection warranty with no delays or excuses
Services
HVAC Equipment Supply
We deliver comprehensive residential and commercial HVAC solutions through six trusted brands. Our product lines include residential systems up to 50-ton commercial units designed for ease of installation and long-term reliability. Each product undergoes 2,700 hours of testing exceeding industry standards, featuring serviceability enhancements that reduce maintenance time while providing superior comfort and value for end-users.
Distributor Support Programs
We empower distributors with flexible programs including the DSR initiative for field decision-making and AlliedConnect for real-time order tracking. Our support extends to marketing tools, consumer financing options, and the Allied Air Academy for technical training. These resources help partners optimize operations while maintaining their business autonomy and growth potential.
Product Development Testing
Our on-site testing facilities in West Columbia, South Carolina, enable rapid prototyping and validation. Engineers use cutting-edge technology to develop solutions based on field input through programs like Service Flash. This collaborative approach ensures products address real-world challenges while maintaining our commitment to quality standards that exceed industry requirements.
Commercial Climate Solutions
We specialize in multifamily and light commercial HVAC systems up to 50 tons. Our commercial solutions feature all-in-one designs that save installation time while enabling value-added amenities. Advanced technology and proven designs optimize compatibility and performance for applications ranging from apartment complexes to small business facilities.
Residential Heating Systems
Our residential solutions include feature-rich products with higher energy efficiencies for discerning dealers. The lineup covers everyday reliable systems and premium models with enhanced serviceability features. These solutions help dealers build long-term customer relationships through consistent performance and ease of maintenance.
Questions
What HVAC brands does Allied Air Advantage offer?
We offer six trusted brands: Armstrong Air™, AirEase®, Concord®, Ducane™, Allied Commercial™, and MagicPak®.
How does Allied Air support HVAC distributors?
We provide flexible programs, AlliedConnect™ real-time resources, marketing tools, and the Allied Air Academy training platform for technical and business development.
Where are Allied Air products manufactured?
Our five North American factories produce residential and commercial HVAC systems under consistent quality standards with regional specialization.
What warranty options are available?
We offer No Fault Protection warranty with immediate resolution—no delays or excuses for equipment failures.
How does Allied Air ensure product quality?
Each product undergoes 2,700 hours of testing in our West Columbia labs, exceeding industry standards for durability and performance.
What commercial HVAC solutions are available?
We provide multifamily and light commercial systems up to 50 tons with all-in-one designs that simplify installation and enable value-added features.
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Reviews (5)
V. H.
Oct 24, 2019
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Our Armstrong heat pump was a lemon. In the 2 years we had it, it had 2 major break downs resulting in astronomically high heating bills. In addition, after it was fixed, our energy costs were higher than with our 10 year old unit. Our lemon unit has been replaced, and I hope the new one is better.
Julio Mangini
Sep 10, 2019
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I've been in HVAC sales and purchasing for 16 years and this is by far one of the worst companies I've ever had to deal with. Horrible customer service. Hard to get ahold of anyone and constant screw ups. As the purchasing agent for 3 supply house's I do my best to avoid this place at all cost
David Shaeffer
Oct 04, 2018
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I have been dealing with Shandreca (their consumer affairs specialist) on a warranty issue on my Airease brand unit. She is super sweet and has been excellent to deal with! She has answered my many many calls and e-mails and even made phone calls to suppliers on my behalf. She has gone out of her way to help my family get the air going again!
Philip Propp
Aug 25, 2017
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Ive been using Allied Air equipment [Ducane, Air Ease, etc] for years now and they are of excellent quality and workmanship. Allied equipment is identical to Lennox, comes off the same assembly lines, with the main difference being the color of enamel used to paint the cabinets and obviously the branding. Excellent equipment with a 10 yr warranty, which I personally register for all clients with new installs.
Will Grote
Aug 16, 2017
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Heater has not been working for over a week. It is 0 Degrees outside. Myself and the repair companies we work with have not been unable to reach Ducane and no one has returned any calls. The next furnace we buy will not be a Ducane. Horrible customer service and very difficult to get in contact with. If you like heat in your home, don't buy a Ducane.
