Business Details
50+ Years
experience
Trusted E-Commerce Fulfillment Services in Ottawa, ON
Ottawa Logistics has built a reputation as a trusted partner in e-commerce logistics since 1918. Our team prioritizes client success through customized fulfillment solutions, leveraging advanced technology for seamless platform integration and real-time inventory management. We guarantee competitive shipping rates through multi-carrier rate shopping while maintaining 99.9% order accuracy across North America. Our 24/7 customer support ensures businesses receive personalized attention, with dedicated client success managers acting as extensions of their teams.Strategic warehousing locations in Ottawa, Dallas, and Vancouver enable efficient zone-skipping logistics and same-day shipping options. We specialize in complex fulfillment needs including Shopify integration, MLM program execution, and Health Canada-compliant nutraceutical distribution. With over a century of industry experience, our team combines institutional knowledge with innovative technology to deliver reliable, cost-effective logistics solutions tailored to each client's unique requirements.
Services
Order Fulfillment
Shopify Integration
MLM Fulfillment
Nutraceutical Distribution
Canadian Shipping
US Cross-Border
International Shipping
Zone Skipping
Same Day Delivery
Customs Clearance
Details
- Year established: 1918
Highlights and features
- We offer 24/7 customer care with dedicated client success managers
- Our same-day shipping option guarantees orders placed before 1:30 PM EST ship the same day
- We implement a patented zone-skipping logistics system for cost reduction
- Our Shopify integration enables automated order processing with real-time tracking
- We provide Health Canada Importers Site Licence compliant nutraceutical fulfillment
What people say
Exceptional communication
Cost-effective solutions
Reliable shipping
Dedicated service
Efficient integration
Services
Order Fulfillment
Our order fulfillment service handles inventory storage, pick-and-pack operations, and shipping for online retailers. Using advanced warehouse management systems, we ensure 99.9% order accuracy with real-time tracking capabilities. Businesses benefit from seamless integration with major e-commerce platforms and automated inventory management.
Shopify Integration
Shopify fulfillment solutions enable automated order processing through direct API integration. When customers place orders, our system receives and processes them instantly, providing real-time tracking updates to merchants and end customers while maintaining inventory synchronization across platforms.
MLM Fulfillment
Specialized logistics for multi-level marketing companies include kitting, customized packaging, and high-volume order processing. Our experience with major MLM brands ensures compliance with complex distribution requirements while maintaining brand presentation standards through detailed quality control processes.
Nutraceutical Distribution
Health Canada-compliant fulfillment for vitamins, supplements, and medical devices includes regulatory documentation management and import/export services. Our licensed facilities handle storage, kitting, and shipping while maintaining strict compliance with health product regulations and quality control standards.
Zone Skipping
Zone-skipping logistics reduce shipping costs by consolidating freight and delivering directly to destination zones. This method minimizes carrier zone charges while maintaining delivery speed through strategic transportation routing and multi-carrier rate optimization strategies.
Questions
What e-commerce platforms do you integrate with?
Our systems integrate directly with Shopify, WooCommerce, and major ERP systems for automated order processing and real-time inventory tracking.
Do you offer same-day shipping options?
Yes, orders received before 1:30 PM EST are processed and shipped the same day from our Ottawa facility with guaranteed delivery timelines.
How do you handle cross-border shipping regulations?
We manage customs clearance documentation and provide Section 321 duty-free shipping options for US-bound packages while maintaining compliance with all international shipping regulations.
What fulfillment options exist for health products?
We maintain Health Canada Importers Site Licence for compliant storage and distribution of nutraceuticals, supplements, and Class I medical devices with specialized handling protocols.
Can you handle large MLM distribution networks?
Yes, our systems support complex multi-level marketing programs with kitting capabilities, customized packaging, and nationwide distribution networks across North America.
What shipping cost reduction methods do you use?
We employ zone-skipping logistics, multi-carrier rate shopping, and strategic warehousing to minimize shipping costs while maintaining delivery speed and service quality.
Reviews (6)
Philippe Dora
Oct 01, 2021
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Ottawa Logistics is a positive experience. On boarding is a quick process and customer needs are listened to. They have a 3PL site that allows you to check customer orders and inventory reports for your company. This allows you to have updated knowledge on your inventory. Ottawa Logistics also has a large network that allows you to find the right service for your company, even if it requires them to refer you to another company. They want the best for your company. I highly recommend using them!
Georges Lagasse
Sep 26, 2021
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I was researching 3PL solutions for Ontario and contacted Paul Van Remortel of Ottawa Logistics Fulfillment. And while most business owners would have naturally sold the merits of their own organization from the get go, Paul instead immediately zeroed in on understanding my situation and suggesting what would be best for me....even if it meant referring the business opportunity to another 3PL. Within hours, I was connected to his network in Toronto. Paul's leadership, professionalism and customer-care philosophy is a rare commodity in todays world of logistics. Thank you Paul
Gabe Braun
Sep 25, 2021
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Ottawa Logistics goes above and beyond. They provide a great service, are very responsive, timely, and have very friendly staff.
Sean James
Sep 19, 2021
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Thank you Ottawa Logistics for the continued service and support. Ive been using them for years, and as the industry evolves and grows, so does their service and professionalism. Heres to continued success!
Tony Jasinski
Sep 18, 2021
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Great company and excellent service. Ability to offer phenomenal shipping rates backed by a best in class rate shopping platform. No limitations on size. We required a marketing campaign with all sorts of new swag and Ottawa Logistics got us up and running within 1 week. Great work Paul and Sarah. Thank you for your care and dedication.
Aric Shelko
Sep 17, 2021
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Ottawa Logistics has provided us with quality pick, pack and shipping service for many years. They have efficient and dedicated staff providing us a high level of service.
