Business Details
50+ Years
experience
Your Trusted Shoe Repair Experts in Saskatoon
Broadway Shoe Repair is a family-owned and operated business rooted in Saskatoon, Saskatchewan, dedicated to providing durable, repairable, and long-lasting footwear solutions. Established in 1930 by Isaac Mazurik as a small shoe repair operation, the business evolved significantly under Allan Wickstrom's ownership starting in 1983, expanding its retail offerings and introducing iconic brands like Birkenstock and Blundstone. Since 2011, Jeff Wickstrom has continued this legacy, maintaining a commitment to quality products, affordable repairs, and personalized service while serving customers across Canada through both in-store and mail-in services.Our expertise spans from minor stitching and heel replacements to comprehensive Birkenstock rebuilds, ensuring every customer receives tailored solutions from professionals with decades of combined experience.
Services
Shoe Repair
Birkenstock Sales
Blundstone Sales
Darn Tough Socks
Mail-In Repairs
Details
- Year established: 1930
Highlights and features
- Family-owned since 1930 with generations of footwear expertise
- Exclusive focus on durable brands like Birkenstock and Blundstone
- Nationwide mail-in repair service with free shipping over $250
- Certified technicians for complex Birkenstock rebuilds and restorations
- Combines traditional craftsmanship with modern repair techniques
Services
Shoe Repair
Our skilled technicians provide comprehensive shoe repair services including heel replacements, stitching, and sole restoration. We specialize in extending the lifespan of premium footwear brands while maintaining structural integrity. Customers receive personalized consultations to determine the most effective repair solutions for their specific needs.
Birkenstock Sales
We offer the complete range of Birkenstock products featuring contoured footbeds and natural materials. Our inventory includes classic styles and seasonal collections, with expert fitting assistance available. Every purchase includes customization options and maintenance guidance to maximize comfort and durability.
Blundstone Sales
As Saskatchewan's premier Blundstone retailer, we stock all approved safety styles and fashion-forward designs. Our staff provides detailed product knowledge about slip-resistant soles and steel-toe protection features. Customers benefit from our 35+ years of experience matching footwear to occupational requirements.
Mail-In Repairs
Our Canada-wide mail-in repair service accommodates customers outside Saskatoon. We provide prepaid shipping labels for qualified repairs and maintain strict quality control throughout the process. Each repair includes progress updates and return shipping insurance for customer peace of mind.
Darn Tough Socks
We carry the complete Darn Tough sock collection featuring guaranteed-for-life merino wool products. Our selection includes hiking, running, and lifestyle styles with moisture-wicking properties. Customers receive expert sizing advice and information about the brand's lifetime replacement policy.
People
Jeff Wickstrom
Owner
Jeff has operated Broadway Shoe Repair since 2011, continuing his family's 90-year legacy in footwear craftsmanship. He oversees daily operations while maintaining hands-on involvement in complex repairs. His expertise spans traditional shoemaking techniques and modern material applications.
Emily
General Manager
With a decade of footwear retail experience, Emily manages store operations and customer relations. She specializes in product knowledge transfer and staff development. Her leadership ensures consistent service quality across both retail and repair departments.
Heather
Social Media Manager
Heather coordinates digital marketing initiatives while supervising front-end operations. She connects with customers through engaging content about footwear care and brand history. Her background in visual arts enhances the store's promotional materials.
David Wickstrom
Repair Technician
David contributes to both sales and repair operations with his comprehensive product knowledge. He assists with complex footwear restoration projects while providing customer service on the sales floor. His dual expertise ensures holistic understanding of customer needs.
Gavin
Repair Technician
Gavin transitioned from sales to repair services, mastering essential shoemaking techniques. He handles routine maintenance and collaborates on intricate restoration projects. His customer-focused approach ensures clear communication throughout the repair process.
Questions
Do you repair non-Birkenstock footwear?
Yes, we handle all brands including Blundstone, El Naturalista, and specialty boots with professional techniques.
Can I send repairs from outside Canada?
We accept international mail-in repairs with customer-paid shipping both ways.
What's your Birkenstock rebuild pricing?
Full rebuilds start at $130 CAD, varying by model complexity and materials required.
Do you offer warranty services?
Yes, we honor manufacturer warranties for Birkenstock, Blundstone, and Darn Tough products.
Reviews (4)
D. Hobbins
Nov 24, 2021
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WoW!! I am totally in Love again with my most favorite pair of heels.. they have seen A Lot of wear being my go to shoe. However they were shockingly starting to show the results of all that wear. And were looking pretty sad. My husband took them in for a tune up. The cost was worth every penny, and much faster than i was anticipating. Thankyou for all around awesome service . Much appreciated i am now going through my shoes to see what else needs rejuvenation
Barry Dickie
Nov 11, 2021
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I was in there for a repair. They always do good work at a reasonable price. I also needed some leather protectant and received some very sage advice along with the required product.
Jeanette Neufeld
Oct 30, 2021
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There was a mix-up when I picked up my repair (which was done really well), and the manager went out of their way to fix it. Thanks to this local business for caring for their customers!
Renee Tetu
Oct 28, 2021
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Love walking into this local shop! Such amazing friendly knowledgeable service! Great quality shoes and boots -love my glerups, blundstones, Birkenstock’s and papillio Ebbas! I’ve had repairs and alterations done on shoes and belts and the work is always done to high standards! Easy to see how well the staff are treated too-they seem so happy to be at work and the feeling permeates the store!! Broadway Shoe Repair is always a favourite stop!
