Business Details
6 Years
experience
Your Trusted Medical Home in St. Albert, AB
Welcome to Grandin Medical Clinic, a patient-centered family practice serving St. Albert and Morinville, Alberta. Established in 2020 under the Blended Capitation Model, we prioritize accessible, comprehensive care through a multidisciplinary team of physicians, pharmacists, nurses, and mental health professionals. Our mission focuses on delivering efficient healthcare within the community, emphasizing continuity of care and preventive medicine. We offer urgent care services, chronic disease management, and diagnostic imaging while maintaining partnerships with Alberta Health Services. Our clinic expands care access through extended hours and a commitment to evolving patient needs.We specialize in family medicine, mental health support, and preventive care, ensuring personalized treatment plans for all ages. Our team's expertise spans primary care, behavioral health, and travel medicine, supported by on-site pharmacy and X-ray services. We uphold transparency in billing practices and maintain clear communication with patients regarding uninsured services. Grandin Medical Clinic remains dedicated to fostering trust through ethical standards, professional collaboration, and community health education. Our approach combines clinical excellence with compassionate care, ensuring patients receive timely, coordinated treatment close to home.
Services
Family Practice
Urgent Care
Chronic Disease Management
Mental Health Support
Diagnostic Imaging
Travel Medicine
Pharmacy Services
Wound Care
Preventive Screenings
Care Coordination
Details
- Year established: 2020
Highlights and features
- We operate under Alberta's Blended Capitation Model for enhanced care coordination
- Our multidisciplinary team includes 13 physicians and specialized support staff
- We offer same-day urgent care appointments for established patients
- Our clinic provides extended hours including Saturday morning availability
- We maintain partnerships with Alberta Health Services and Primary Care Networks
Services
Family Practice
Our family practice offers comprehensive medical care for patients of all ages. Services include routine check-ups, preventive screenings, and chronic condition management. Our physicians provide personalized treatment plans while coordinating with specialists and community resources to ensure holistic care.
Urgent Care
Same-day access for acute medical concerns is available to established patients. Our urgent care services address non-life-threatening conditions during regular business hours. Patients must have an affiliated family physician at our clinic to access this service.
Chronic Disease Management
We provide ongoing management for chronic conditions like diabetes and hypertension. Our team offers regular monitoring, medication adjustments, and lifestyle counseling. Services include blood pressure checks, lab work coordination, and specialist referrals when needed.
Mental Health Support
Integrated mental health services include counseling and medication management. Our dedicated nurses and pharmacists collaborate with physicians to address anxiety, depression, and other behavioral health concerns. We emphasize holistic treatment approaches.
Diagnostic Imaging
On-site X-ray imaging is available through our M.I.C. Imaging department. This service supports rapid diagnosis of injuries and acute conditions. Our facility maintains proper licensing and radiation safety protocols for patient protection.
Questions
What services does Grandin Medical Clinic offer?
We provide family practice, urgent care, chronic disease management, mental health support, diagnostic imaging, travel medicine, and pharmacy services. Our team also offers preventive screenings and wound care.
How can I book an appointment?
Contact us at (780) 459-5581 during regular business hours or use our online booking system for available slots. Urgent care patients must have an affiliated family physician.
Are there uninsured services?
Yes, certain services like driver's medical exams, travel prescriptions, and third-party forms are uninsured. Contact our office for specific pricing details.
What are your urgent care hours?
Urgent care is available Monday-Friday 9:00 AM-4:30 PM and Saturday 9:00 AM-11:30 AM at our St. Albert location.
Do you offer after-hours care?
For emergencies, call 911. Non-urgent concerns can contact Alberta Health Link at 811. We recommend establishing care with a family physician for ongoing needs.
What payment methods do you accept?
Payment details for uninsured services can be discussed at the time of booking. Our front desk staff can provide specific billing information for your treatment.
Reviews (6)
Stephanie Kirk
Nov 26, 2021
Report
I love our family doctor, however when you need an appointment they make it not till 2-4 weeks later. Symptoms are gone. Then when attending you wait some more as if you were a walk in. And then wait again for the doctor to come in. Sincerely a ridiculous system.
Tristan Mcgrady
Nov 20, 2021
Report
I have been a patient of the st albert grandin medical clinic for most if the last decade. My mother, my father, my partner, my son, my daughter are all also long term patients of this clinic. Dr. Hilner and some of the other doctors are absolutely fantastic additions to the medical field and their dedication to their patients should be applauded. That being said, some of their colleagues, specifically their current (new front end receptionist staff, certain doctors) make it painfully clear that their first and foremost priority is not patient care, but instead the money that comes from working
Courtney Bartlett
Sep 17, 2021
Report
Tried to make an appointment on August 4, 2021, was told to call back on August 17, 2021 because the whole month is booked up. So cant even get an appointment with my family doctor within a month. I dont understand why the doctors take on so many patients, they cant even take care of the ones they have. Very disappointing.
Edit- now I have to wait over an hour to get a receptionist to answer the phone and when they did I asked what took so long and she said everyone is answering the phone and hung up on me. This doctors office is ridiculous and unprofessional. Receptionist staff are rude
Edit- now I have to wait over an hour to get a receptionist to answer the phone and when they did I asked what took so long and she said everyone is answering the phone and hung up on me. This doctors office is ridiculous and unprofessional. Receptionist staff are rude
Neal Fossen
Mar 03, 2021
Report
My wife and I have been clients of the Grandin Medical Clinic for over 40 years and Dr Bell has been wonderful, attending to our physical and emotional needs with the utmost professionalism. Last fall we were informed of Dr Bells pending retirement and given 3 doctors that would be willing to accept us as new clients and told to call Dec 15 with our decision. On Dec 15 we were told to call Jan 15 then were told to call Feb 15 only again be pushed off until March 15. While all we were seeking was a confirmation of where our files will be transferred we were informed that all the doctors appointments
Tyler Norris
Jan 01, 2021
Report
Went in after calling and specifically telling them over the phone that I required a form to be filled out so I could return to work. Asked if there would be a charge and I was told they do not charge. Upon leaving. They hit me with a 60$ bill.
B. A. Tanguay
Oct 23, 2020
Report
If you are fortunate to have..or can get..a family doctor at this clinic you're in the best of hands. We have had our family doctor, Dr. Zalasky, for 22 years. He is the absolute best. X-ray and pharmacy also at this premise.
