Business Details
Your Trusted Source for Flooring in Thunder Bay
Quality Carpet has been a trusted name in flooring in Thunder Bay and surrounding areas for over five decades. Originally established as The Remnant House in the early 1970s, we relocated to Simpson Street before settling into our current home on Fort William Road. In 1996, we opened our purpose-built showroom and rebranded as Q.C. Quality Carpet, maintaining our mission as Thunder Bay's one-stop flooring destination. We offer a wide selection of quality products, including carpet, vinyl flooring, laminate, luxury vinyl click, loose-lay tiles and planks, runners, transition mouldings, and one of the largest selections of area rugs in the region.Our team of installers and sales associates brings approximately 30 years of hands-on expertise, providing knowledgeable and honest advice to help customers find perfect flooring solutions. We prioritize customer satisfaction through exceptional service, quality products, and results that exceed expectations, serving both residential and commercial clients with flooring needs.
Services
Carpet Installation
Hardwood Flooring
Vinyl Plank Flooring
Area Rugs
Laminate Flooring
Sheet Vinyl
Commercial Flooring
DEC-KING Vinyl
Outdoor Decking
Flooring Repairs
Highlights and features
- We have over 50 years of experience serving Thunder Bay's flooring needs.
- Our team includes installers with approximately 30 years of hands-on expertise.
- We offer one of the largest selections of area rugs in the region.
- We provide expert installation for all products we carry, including RVs and boats.
- Our family-owned business maintains a commitment to quality and customer satisfaction.
Associations and certifications
- Green Label Plus
Services
Carpet Installation
We offer comprehensive carpet installation services for residential and commercial properties. Our experienced team handles stretch and glue-down methods, providing plush comfort for homes and durable solutions for high-traffic commercial spaces. We ensure proper fitting and finishing for a seamless appearance.
Hardwood Flooring
Our hardwood flooring solutions include solid and engineered options in various species and finishes. We provide expert installation through nail-down, glue-down, or floating methods, ensuring stability and longevity while enhancing the natural beauty of your space.
Vinyl Plank Flooring
We install both click-lock and glue-down vinyl plank flooring that mimics wood with waterproof performance. Ideal for residential and commercial applications, our vinyl planks offer durability and style with minimal maintenance requirements.
DEC-KING Vinyl
Our DEC-KING vinyl membranes provide 100% waterproof outdoor flooring solutions for decks and patios. Engineered for extreme weather conditions, these slip-resistant surfaces offer long-lasting protection and come with up to a 15-year warranty when installed properly.
Commercial Flooring
We specialize in commercial flooring installations combining function, durability, and design. From vinyl plank to carpet tile systems, our team ensures efficient installation with minimal disruption to business operations while meeting specific space requirements.
People
Jamie
Team Member
Jamie brings extensive flooring expertise to our team, providing knowledgeable guidance to help customers select and install the perfect flooring solutions for their residential or commercial spaces.
Randy
Team Member
Randy contributes decades of hands-on experience in flooring installation, ensuring every project meets our high standards of quality and customer satisfaction through precise execution and attention to detail.
Dwayne
Team Member
Dwayne combines technical skill with customer-focused service, offering expert advice on flooring options and overseeing installations that deliver lasting value and aesthetic appeal to our clients.
Questions
What types of flooring do you offer?
We offer carpet, vinyl plank, hardwood, laminate, sheet vinyl, area rugs, DEC-KING vinyl, and commercial flooring solutions.
Do you provide installation services?
Yes, we provide professional installation for all flooring products we sell, including residential, commercial, and outdoor applications.
Are your products environmentally friendly?
We offer Green Label Plus certified products with low emissions for healthier indoor air quality in homes and workplaces.
What areas do you serve?
We serve Thunder Bay, Ontario, and surrounding areas for residential, commercial, and outdoor flooring needs.
Do you offer flooring repairs?
Yes, we provide repair services for all flooring products we install, including carpet, vinyl, hardwood, and laminate flooring.
What is your DEC-KING vinyl warranty?
Our DEC-KING vinyl decks come with up to a 15-year warranty when installed with our V-KOTE TEK waterproofing system.
Reviews (3)
James Adegboye
Oct 20, 2021
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The staff were arrogant and nonchalant, and they don't rank high on health and safety. However they have cheap and good carpets
Wendy Bisignano
Nov 30, 2020
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Wanted to try and buy local but 1 guy working was terrible. Sorry I went into bother him. I wish we could have dealt with the young guy there
Freddy R.
Sep 25, 2015
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Selection: good. Service: I wouldn't send anyone there. We chose a floor the salesman told us was in stock. When we went to pay another salesman told us we couldn't purchase that load of flooring because he was saving it for his friend. We asked and were told "We bring it in all the time" and agreed we could wait a few days. A week later after having called to check a few times to see if it came in we went to the store, only to be told it might be in in another week. Waited again, nothing. The salesman was less than interested in helping us. Finally contacted the distributor