Business Details
28 Years
experience
Custom Orthotics and Orthopedic Footwear Experts
At Sole Experience, we combine over 25 years of expertise with compassionate care to provide solutions for foot health and mobility. As a family-run business based in Edmonton, Alberta, we specialize in custom orthotics, orthopedic footwear, and personalized service tailored to individual needs. Our certified Pedorthists and experienced team prioritize clinically-informed comfort, offering products that support active lifestyles while maintaining style and confidence.We are committed to patient-centered care, education, and empowering customers to make informed decisions about their foot health. With free Canada-wide shipping on orders over $150 and a 30-day return policy, we ensure accessibility and satisfaction. Our mission is to blend medical expertise with modern design, treating every customer like family while advancing public understanding of foot care through workshops and community initiatives.
Services
Custom Orthotics
Orthopedic Footwear
Foot Assessments
Shoe Modifications
Compression Stockings
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of specialized expertise in orthopedic footwear and custom orthotics.
- Our certified Pedorthists provide personalized assessments and insurance-covered solutions.
- Free Canada-wide shipping on orders over $150 with 30-day hassle-free returns.
- Family-run business combining medical expertise with compassionate, patient-centered service.
- We manufacture custom orthotics locally in Edmonton following professional assessments.
What people say
Knowledgeable staff
Effective orthotics
Wide selection
Comfortable footwear
Professional service
Services
Custom Orthotics
Custom-made orthotics designed to address specific foot conditions like heel pain, flat feet, or alignment issues. Our certified Pedorthists conduct professional assessments before manufacturing each pair locally in Edmonton. Covered by most insurance plans with a doctor's prescription, these orthotics improve posture, reduce pain, and enhance mobility for daily activities.
Orthopedic Footwear
Specialized footwear offering support for various foot conditions, including diabetic shoes and post-surgical recovery options. Brands include Aetrex, New Balance, and Brooks, available in extended widths for customized fit. Shoes integrate medical functionality with modern designs to maintain comfort without compromising style for active lifestyles.
Foot Assessments
Comprehensive evaluations by certified Pedorthists to determine optimal orthotic or footwear solutions. Assessments analyze walking patterns, pressure points, and biomechanical imbalances. Results guide personalized recommendations for custom orthotics, shoe modifications, or bracing solutions to address chronic pain or prevent future injuries.
People
John Doe
Certified Pedorthist
With over 20 years in orthopedic care, John specializes in custom orthotics and footwear solutions. He leads assessments and manufacturing at Sole Experience's Edmonton clinic.
Questions
Do you offer custom orthotics covered by insurance?
Yes, our custom orthotics are covered by most insurance plans with a doctor's prescription. We handle claims directly with providers.
What is your return policy?
We offer 30-day returns with free shipping on exchanges. Customers only pay return shipping costs for non-exchangeable items.
Do you ship outside Alberta?
Yes, we provide free Canada-wide shipping on orders over $150. Delivery times vary by region.
Are your products available in physical stores?
Yes, visit our Edmonton clinic for in-person fittings and assessments. Appointments recommended for orthotic consultations.
Reviews (6)
Elli Ewasuk
Jan 08, 2022
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I took my mother in law here to get fitted for some shoes. Initially her appointment was with Len and he was fantastic with her. He was knowledgeable about the issues facing her with her shoes and very helpful in going through the dozens of pairs of shoes she was looking at. Once his next appointment came, he asked Adrian to help her out. He was amazing with her. Adrian was patient and kind and helped her to find some shoes that she actually loves. Thanks so much for being so patient and understanding with her. It made the shopping trip so much easier. They have so many amazing brands and their
Carol Daneluk
Jan 02, 2022
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My mother and I came to the Soul Experience store for the first time today. My Mom has several foot issues, and trying to find footwear for her is always a challenge. The entire staff were patient, very helpful, and we finally found a pair of boots that were comfortable for her. This is definitely the place that we will be coming to in the future for any type of shoe, sandal, runners or boots, that she may require. It was great first time experience!!! We will definitely recommend your store to any others that may have Orthopedic issues. Thanks again :)
Meig N.
Nov 10, 2021
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Love this store! They have a wonderful selection of top brand shoes to fit anyone and everyone. Their staff go above and beyond to make sure that you are getting the best fitting shoes no matter how many trips to the back it takes and how many boxes are piled around you...... Thanks Adrian, it took 2 days and I have no idea how many boxes but I really did get the best shoes. You really did a stellar job!!
Shawnna P.
Nov 02, 2021
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Sole Experience is still limiting capacity. I parked in their back lot and snuck my Mom in through the warehouse door. She has mobility issues. They were super nice to her and helped her right away. Very patient and understanding. They got her on her way with a new pair of runners and explained the return policy. Thanks for a great shopping experience.
Atanu Das
Nov 01, 2021
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We went to look for a walking shoe for my wife, who is a highly discerning shopper especially when it comes to shoes. We were served by Adrian. His patience and knowledge of shoes were just outstanding. He explained the pros and cons of every pair in detail and never pushed a sale. My wife came away totally satisfied with her new pair of Merrell. i will give Adrian a 10 out of 5(!) and I wish the young man the very best.
Tora Volkers
Sep 12, 2021
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My first visit was in 2018. They were able to provide me with very stylish and comfortable ladies shoes. They carry extra white shoes that fit me very very well. I would recommend them to anyone that has difficulty finding shoes that fit properly. Their staff are extremely knowledgable and very very helpful.
