Business Details
Your Trusted IT Partner in St. John's
Geek Monkey has been delivering professional computer repair and IT support services since 2003, combining 19+ years of technical expertise with personalized solutions for homes and businesses across St. John's and the Avalon Peninsula. Our certified technicians specialize in hardware diagnostics, malware removal, network optimization, and data recovery, utilizing industry-standard tools and methodologies to resolve issues efficiently. We guarantee 100% satisfaction through transparent pricing, flexible service options including remote support, and a commitment to staying current with evolving technology trends.Our team provides comprehensive maintenance packages, secure data destruction services, and customized digital solutions while maintaining full compliance with privacy and data protection standards. With both in-shop and on-site capabilities, we ensure minimal disruption to your workflow while delivering reliable, long-term technical solutions tailored to your specific needs.
Services
Computer Repair
Virus Removal
Network Support
Data Recovery
Hardware Maintenance
Remote Support
Website Design
Software Development
Email Management
Secure Data Destruction
Highlights and features
- We have 19+ years of experience in PC repair and IT support.
- Our technicians guarantee 100% satisfaction with all services.
- We offer both remote and on-site support options.
- We provide transparent pricing with no hidden fees.
- We maintain industry-standard tools and security protocols.
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for Windows and Mac devices. We perform comprehensive diagnostics to identify problems, replace faulty components, and restore system functionality while preserving your data. Our technicians specialize in resolving boot errors, driver conflicts, and hardware malfunctions with minimal downtime.
Virus Removal
This service eliminates viruses, spyware, and other malicious software from infected systems. We conduct deep scans to detect hidden threats, repair damaged system files, and implement security measures to prevent future infections. Our process includes installing protective software and educating users on safe browsing practices to maintain long-term system integrity.
Network Support
We provide comprehensive network configuration and optimization services for home and business environments. Our technicians troubleshoot connectivity issues, configure routers and access points, and optimize wireless coverage throughout your space. We specialize in creating secure, high-performance networks that support multiple devices simultaneously while maintaining data protection standards.
Data Recovery
This service focuses on retrieving lost or inaccessible data from failed storage devices. We employ specialized tools to recover files from damaged hard drives, SSDs, and USB devices while maintaining data integrity. Our process includes creating exact drive copies before recovery attempts and using clean-room techniques for physically damaged media.
Website Design
Our website design service creates responsive, mobile-friendly websites tailored to business needs. We develop sites using modern frameworks like WordPress while ensuring cross-browser compatibility and fast loading times. The service includes domain configuration, hosting setup, and integration of essential features like contact forms and e-commerce capabilities for long-term digital growth.
Questions
Do you offer remote computer support?
Yes, we provide secure remote support services for most technical issues. Our technicians can connect to your device with your permission to resolve software problems, perform updates, and troubleshoot connectivity issues without requiring an on-site visit.
What areas do you service?
We serve St. John's, Mount Pearl, and the entire Avalon Peninsula. For locations beyond our 30km service radius, we charge our standard bench rate for travel time but maintain the same high-quality service standards.
What payment methods do you accept?
We accept all major credit cards, debit cards, cash, cheques, and email money transfers. Remote support services require payment via credit card or electronic transfer prior to service completion.
Can you help with business IT needs?
Yes, we offer comprehensive business IT services including network management, server configuration, data protection, and cybersecurity solutions. Our consultants work with small to medium businesses across multiple industries to optimize technology infrastructure and ensure operational continuity.
Do you provide hardware repair services?
We repair computer hardware including laptops, desktops, and peripheral devices. Our services include component replacement, motherboard repairs, and display fixes. We stock common replacement parts and can source specialized components through our supplier network.
What are your service hours?
Our physical shop is temporarily closed, but we continue providing remote support and on-site services by appointment. Emergency service availability depends on technician scheduling, and we maintain 24/7 connectivity through our remote monitoring solutions for critical business systems.
Reviews (6)
Ian Noel
Dec 31, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I have used these services on several occasions and have recommended them to others. Professional knowledgeable personable and available in a crisis.
I have used these services on several occasions and have recommended them to others. Professional knowledgeable personable and available in a crisis.
Lisa Zarras
Sep 16, 2020
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Positive:Professionalism,Responsiveness,Value
My service experience with Richard was outstanding. I highly recommend him for any computer issue. My laptop hard drive was severely corrupted and he took great care and time recovering my data. He was extremely knowledgeable and kept me informed. It was great to have such a great experience and his rates were very good.
My service experience with Richard was outstanding. I highly recommend him for any computer issue. My laptop hard drive was severely corrupted and he took great care and time recovering my data. He was extremely knowledgeable and kept me informed. It was great to have such a great experience and his rates were very good.
R. A.
Nov 15, 2019
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Richard at Geek Monkey was exceptional to deal with. We had a hard drive crash at a critical time and Richard came to the rescue, putting a priority on recovering urgently needed data off the drive. He was extremely professional and helpful, and his prices were reasonable for the work done. I will use and recommend Geek Monkey for all tech needs.
Rhonda Hoffman
Jan 02, 2019
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Richard has helped us many times with several of the machines we have running in our home. Excellent, timely service that goes above and beyond expectations.
Ron Dempsey
Jun 27, 2018
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I've been working with Richard for many years now. He's never let me down and always been polite, knowledgeable, and honest. Thanks Richard!
Bill Sandre
Sep 04, 2017
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Service was poor, more interested in talking then fixing an issue , over charged us for services not provided, so we move our business to another company in St John's.
