Business Details
50+ Years
experience
Emergency
services
Your Trusted Water Treatment Solution in Ottawa
Established in 1971, The Water Purifiner has built a legacy of excellence in water treatment solutions for residential and commercial clients across Ottawa and surrounding areas. Our family-run business combines over 50 years of technical expertise with personalized service, prioritizing customer education and transparent problem-solving. We specialize in comprehensive water analysis, system installation, and maintenance for issues ranging from hard water to iron contamination.Our team of certified specialists utilizes industry-leading products from Canature Watergroup and Hydrotech to deliver customized solutions that protect appliances, enhance water quality, and improve daily living standards. With a commitment to community trust and technical innovation, we provide 24/7 emergency support and free water analysis to ensure long-term client satisfaction.
Services
Water Softeners
Iron Filters
UV Sterilization
Reverse Osmosis
Tannin Removal
Commercial Systems
Water Testing
System Installation
Emergency Repairs
Maintenance Plans
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of specialized expertise in water chemistry analysis and treatment systems.
- Our family-owned business prioritizes transparent recommendations over aggressive sales tactics.
- We provide 24/7 emergency service for urgent water system failures.
- Our technicians are certified in Canature Watergroup and Hydrotech product installations.
- We guarantee accurate upfront pricing with no hidden fees for all services.
What people say
Excellent service
Prompt response
Honest and reliable
Expert diagnostics
Long-term solutions
Services
Water Softeners
Our water softeners eliminate calcium and magnesium buildup that causes scale damage to plumbing and appliances. By replacing hardness minerals with sodium ions, these systems prevent spotted dishes, dry skin, and costly appliance repairs. We offer customized installations with energy-efficient models that reduce soap usage by up to 75% while extending the lifespan of water heaters and fixtures.
Iron Filters
Our chemical-free iron filters use air induction oxidation to remove ferrous iron and hydrogen sulfide without dangerous additives. These systems prevent rust stains in plumbing, metallic tastes, and discolored laundry by converting dissolved iron into filterable particles. We install BIF Series systems that automatically regenerate media beds for long-term reliability in both residential and commercial settings.
Reverse Osmosis
Our reverse osmosis systems deliver 0.001-micron filtration for pure drinking water free from contaminants. Compact under-sink units remove lead, nitrates, and pharmaceutical residues while maintaining mineral balance. Featuring quick-change disposable cartridges and automatic shut-off valves, these systems provide great-tasting water directly from kitchen faucets with minimal maintenance requirements.
UV Sterilization
Our ultraviolet disinfection systems destroy 99.99% of bacteria, viruses, and microorganisms in well water. Using germicidal lamps, these point-of-use systems eliminate pathogens like E. coli and Giardia without chemical additives. Ideal for households with recurring bacterial contamination, our VIQUA-certified installations ensure safe drinking water while preserving natural mineral content.
Water Testing
We provide comprehensive water testing to identify hardness, iron content, tannins, and microbial contamination. Our technicians perform on-site analysis for immediate results or lab testing for detailed mineral composition reports. This diagnostic process enables precise system recommendations tailored to each property's unique water chemistry challenges.
People
Jeff Saunders
Owner/Operator
Third-generation water specialist with 25+ years of hands-on experience. Certified in Canature Watergroup product installations, Jeff provides expert diagnostics and personalized solutions for residential and commercial clients across Eastern Ontario.
Ron Saunders
Founder
Industry pioneer who established Ottawa Valley Salt Service in 1971. His vision for accessible water treatment solutions laid the foundation for The Water Purifiner's 50-year legacy of technical excellence and community trust.
Questions
How do I know if I need water treatment?
Signs include spotty dishes, yellow water, metallic taste, low pressure, or reliance on bottled water. Our free analysis identifies specific contaminants requiring treatment.
What areas do you service?
We serve Ottawa and surrounding communities including Kemptville, Manotick, Arnprior, and Gatineau. Emergency service available across Eastern Ontario.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency service for urgent water system failures like leaks or complete pressure loss.
What water treatment systems do you install?
We specialize in water softeners, iron filters, reverse osmosis, UV sterilization, and tannin removal systems from trusted brands like Canature and Hydrotech.
How much does water testing cost?
Basic on-site testing is free. Comprehensive lab analysis for detailed mineral composition costs $75, which applies toward any subsequent system purchase.
Do you provide maintenance services?
Yes, we offer scheduled maintenance plans for all water treatment systems including filter replacements, resin bed regeneration, and UV lamp servicing.
Reviews (5)
Colleen Petzold
Jan 19, 2022
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We moved to this area 3 years ago and were completely unfamiliar with water softener systems. We thought that as long as you added the salt pellets and cleaned out the canister once a year, it should be fine. Jeff came from Nepean, about an hour away, to service our system that had stopped working and taught us the proper way of maintaining it, all at a very affordable price. Thank you so much for your time and patience Jeff.
Aaron Wildman
Jan 12, 2022
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Jeff installed a softner and iron filter in our new home. We had a great experience, also he helped indentify an unknown issue we didn't even know about with our sump pump that would've caused us issues down the road. Would highly recommend
Paul Pustay
Dec 27, 2021
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I wanted to extend a sincere thank you to Jeff. Our Water Softener completely seized up and started making a terrible grinding noise. He responded super quickly over the phone and accurately identified the problem. He came out and serviced the water softener on Christmas Eve which was completely unexpected and appreciated. The cost to repair the softener was very reasonable and he saved us from having to spend thousands on a replacement. Thanks a million for your professionalism and excellent service!
Paul Pustay
Paul Pustay
Paul Ensing
Dec 19, 2021
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Excellent work from Jeff at The Water Purifiner. We've had smelly hot water since we moved into our home about 2 years ago. Jeff came out and completed some water tests and determined we had higher than normal iron in our water which gives a rotten egg smell after a chemical reaction to the anode in the water heater. He recommended and fully installed a single tank (AIOB) with an iron/sulpher filter to remove the iron this solved our problem. We now have no smell at all and the system works great.
Jeff has been in the business for many years and has a wealth on knowledge on solving water issue
Jeff has been in the business for many years and has a wealth on knowledge on solving water issue
Danny Faust
Dec 15, 2021
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I recently had a was treatment system installed and I am extremely happy and satisficed with the work. Jeff is a very thorough, professional and honest person that does excellent work. Jeff provided an accurate and detailed service and his work is very clean. I would HIGHLY recommend Jeff and his Company.
