Business Details
12 Years
experience
Emergency
services
Trusted Home Health Care Services in Surrey, BC
Care At Home Services pioneers quality home care, setting a new benchmark for excellence in British Columbia and Alberta. Founded in 2014, we specialize in personalized home support, companion care, personal care, and specialized medical services for individuals with compromised health conditions. Our mission is to enhance quality of life and independence through compassionate, innovative care delivered in the comfort of home. With over 72,000 seniors served, we leverage cutting-edge technology and a team of licensed nurses, clinicians, and therapists to provide adaptable care plans tailored to evolving needs.Accredited by CARF International, we uphold rigorous international standards of quality and accountability. Our corporate services extend to staffing support for residential facilities, ensuring accessibility to professional care across diverse settings. Guided by core values of respect, individual service, and unconditional excellence, we remain committed to advancing home health care through continuous learning and operational integrity.
Services
Daily Care Support
Senior Care
Palliative Care
Specialized Medical Care
Post Surgical Care
Corporate Wellness
Companion Care
Personal Home Care
Specialized Home Care
Corporate Services
Details
- Year established: 2014
Highlights and features
- We have over 10 years of experience in home health care.
- Our team uses cutting-edge technology for personalized care.
- Accredited by CARF International for quality standards.
- Available 24/7 for emergency care needs.
- Customized care plans tailored to individual needs.
Associations and certifications
- CARF International
What people say
Superior care
Positive change
Fantastic service
Professional and punctual
Reliable team
Services
Specialized Home Care
Our team of licensed nurses and therapists provides specialized medical care for complex health needs at home. Services include wound care, medication management, and rehabilitation support. This care ensures clients receive professional treatment while maintaining comfort and independence in familiar surroundings.
Personal Home Care
We assist with essential daily living activities such as grooming, cooking, cleaning, and transportation to appointments. This service helps clients maintain hygiene, nutrition, and social engagement while preserving dignity and autonomy in their home environment.
Companion Care
Our caregivers offer companionship to reduce isolation through conversation, recreational activities, and emotional support. This service enhances mental well-being and quality of life for seniors or individuals needing social interaction and daily engagement.
Corporate Services
We provide qualified staff for hospitals, care homes, and institutions, including cleaning, food preparation, and patient companionship. This service ensures facilities maintain operational efficiency with reliable, trained professionals to support resident care and facility needs.
Palliative Care
Our compassionate palliative care focuses on comfort and dignity for individuals nearing end-of-life. Services include pain management, emotional support, and family guidance, delivered with sensitivity to cultural and personal preferences in the client's home setting.
Questions
What home care services do you offer?
We provide companion care, personal care, specialized medical care, palliative care, and post-surgical recovery services tailored to individual needs in British Columbia and Alberta.
Are your caregivers licensed professionals?
Yes, our team includes licensed nurses, clinicians, therapists, and trained caregivers who deliver expert care following personalized care plans.
How do you handle emergency care needs?
Our 24/7 Care Team responds to emergencies immediately, ensuring continuous support and rapid assistance for urgent care requirements at any time.
Is your care customizable to individual needs?
Yes, we create personalized care plans that adapt to evolving health conditions, preferences, and lifestyle requirements for optimal client satisfaction.
Do you accept Alberta Health Services funding?
Yes, we match AHS-funded rates for Client Directed Home Care (CDIHC) and work with Alberta Blue Cross to provide accessible private-pay care options.
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Reviews (6)
Jhay Trinidad
Dec 30, 2021
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The Nurses who came and did footcare for my mother in law was amazing . She was Gentle, kind and so patient with her . I recommend care at home to everyone I meet and that needs help in there home .
Cassette
Dec 30, 2021
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Very unprofessional staff that are behind the scenes of this company. The nurses made so many mistakes in regards of medical care and medication errors for clients. They also treated the care aides in the same manner - unprofessional. I felt bad for some the way the care aides were treated by the nurses. This company is terrible. Go with someone else to ensure proper care for your loved ones.
James Lapaz
Aug 02, 2021
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One of their drivers needs to drive more carefully. It was at Fatburger in Maple Ridge Friday July 2 around 8 pm. Needs to shoulder check before backing up and look at the rear view mirror. Asian lady with a ponytail driving it, presumably with her husband. I would dread seeing a client in that vehicle. The guy had to stop to let her back up and she didn't even acknowledge him.
Tien Verstraete
Jun 01, 2021
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This is the worst home care service I ever deal with. My mother had dementia and need company for 3 hours a day. We started with one worker and ended up replacing her few weeks later with another worker. Few weeks later I had to let her go and stop using this company services due to lack of helping, companionship, laziness and wont do what my mother wanted to do. The customer service never got in touch to see what went wrong! Silence after the 2nd worker was let go. I give them 0 stars. Dont deal with them!!
Christof Marti
Sep 19, 2019
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We had our mother visiting and needed a nurse/caregiver to help us in the morning. Miguel, the caregiver was fantastic and made our moms visit (3 weeks) so much more enjoyable for all of us. On the downside I have to say that we had some last minute scare no caregiver might be available. I tried to organize this months in advance and was assured that we would have a nurse. Less than two weeks before our mom's arrival, I was told that Care At Home might not have someone. It was not until one day after our mom arrived that we had a confirmation a caregiver would be available. In short, the service
Rose L.
Nov 07, 2018
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Excellent 24 hour care for my out of town surgery. Care at Home Services provided a pickup service from the surgery center to my hotel and picked up my medications. While I recovered the nurses kept my medication on track and monitored my health. I would recommend their professional services to anyone. A 5 star company.
