Business Details
46 Years
experience
Your Complete Freight Management Partner
Founded in 1980, Lotus Terminals has grown from a single truck operation into a trusted family-owned transportation enterprise based in Surrey, BC. Our asset-based model ensures direct control over trucks, trailers, and freight handling equipment, supported by a certified maintenance facility that guarantees optimal condition. With 45 years of experience serving North America, we specialize in intermodal drayage, dry van trucking, and oversized freight solutions, operating from a 10-acre state-of-the-art facility. Our team of experienced professionals delivers tailored logistics solutions across Canada, the United States, and Mexico, prioritizing client satisfaction through reliable service and technical expertise.As industry leaders in freight management, we maintain rigorous compliance with international shipping regulations while offering innovative services like heat treatment fumigation and transload/cross-dock operations. Our commitment to excellence is demonstrated through strategic investments in equipment, technology, and personnel training, ensuring we meet evolving client needs with precision and efficiency.
Services
Crating Services
Dry Van Trucking
Heat Treatment
Intermodal Transport
Flat Deck Services
Transload Operations
Fumigation
Cross-Docking
Asset-Based Logistics
Oversized Freight
Details
- Year established: 1980
Highlights and features
- Family-owned operation with 45 years of industry experience
- Certified maintenance facility ensures equipment reliability
- Specialized in oversized/over-dimensional freight solutions
- Strategic Surrey location with port and rail connectivity
- Custom crating and ISPM-15 compliant wood packaging
What people say
Timely deliveries
Expert oversized freight handling
Competitive rates
Professional team
Custom crating solutions
Services
Crating Services
Custom crating solutions protect valuable freight during transit. Our services include engineered crate design, industrial shrink wrapping, and crate repair for international shipping compliance. Specialized packaging meets ISPM-15 regulations for wood exports.
Dry Van Trucking
Nationwide 53' enclosed trailer transportation services for secure freight movement. Full Truck Load (FTL) and Less Than Truckload (LTL) options available with door-to-door delivery across North America.
Heat Treatment
ISPM-15 certified wood packaging treatment facility in Surrey, BC. Compliant heat treatment and fumigation services for containerized cargo meeting Australian and New Zealand biosecurity requirements.
Intermodal Transport
Integrated rail-truck transportation solutions with major North American railroads. Real-time tracking and door-to-door service for cost-effective freight movement between Canada, US, and Mexico.
Flat Deck Services
Specialized transport for oversized and overweight cargo using B-Trains, step decks, and quad decks. Expert handling for machinery, construction equipment, and industrial components exceeding standard trailer dimensions.
People
Saran Bal
Founder
Established Lotus Terminals in 1980 with a single truck, building a family-owned transportation enterprise focused on client-centric solutions and operational excellence.
Prabhjeet Bal
CEO
Third-generation leader with 20+ years in logistics, overseeing operations and strategic growth while maintaining family business values and industry innovation.
Ricky Bal
COO
Manages daily operations and legal compliance, leveraging extensive industry experience to maintain service standards and operational efficiency.
Andrew Wong
Chief of Staff
Coordinates executive operations and strategic initiatives, ensuring alignment between leadership vision and field operations execution.
James Kelly
Sales Manager
North American sales leader with 15+ years in freight logistics, developing client relationships and expanding market reach across continental trade corridors.
Questions
What areas do you serve?
We provide freight services across Canada, United States, and Mexico with Surrey, BC-based operations supporting North American trade routes.
Do you handle oversized freight?
Yes, our flat deck fleet transports oversized/over-dimensional cargo including machinery, construction equipment, and industrial components exceeding standard trailer dimensions.
Are you ISPM-15 certified?
Yes, our Surrey facility offers certified heat treatment and fumigation services for wood packaging materials meeting international phytosanitary standards.
What payment methods are accepted?
We accept standard business payment methods including wire transfers, ACH, and major commercial credit cards for freight services.
Do you offer 24/7 service?
Our office operates Monday-Friday 7AM-5PM PST, but we provide after-hours emergency support for critical freight movement requirements.
Can you handle container destuffing?
Yes, our Surrey facility offers container destuffing, re-palletizing, and cross-docking services with bonded storage and customs coordination capabilities.
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Reviews (6)
Baljit Pama
Sep 11, 2021
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Worst service ever , we go there for pickup and there warehouse staff dont even have manners how to behave with drivers and we wait there almost more than 3 hours
Dana M.
Mar 31, 2021
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Positive:Professionalism,Quality,Responsiveness
We used Lotus to collect freight and stuff a container and deliver to port. Excellent service, quick repsonses and amazing follow up. I would highly recommend this company.
Dana - Logistics Plus
We used Lotus to collect freight and stuff a container and deliver to port. Excellent service, quick repsonses and amazing follow up. I would highly recommend this company.
Dana - Logistics Plus
Wesley Schwartz
Mar 14, 2021
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Positive:Professionalism,Quality,Responsiveness
Loretta went above & beyond handling a tricky shipment for us. We would not hesitate to recommend Lotus Terminals. Excellent service!
Loretta went above & beyond handling a tricky shipment for us. We would not hesitate to recommend Lotus Terminals. Excellent service!
Steffan Aspery
Oct 29, 2020
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Saaya transport dump truck plate #NE3031 almost killed me and I have a witness. Truck comes into highway 17 and floats across the middle lane almost slamming me into the barrier. When the truck did not pull over I followed it. Debris was falling off the truck for the entire trip. This driver needs to be fired and charged as an danger to others.
Tony Rad
Jan 13, 2019
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They always provide Excellent service with helping us track our loads acroos the country to being very punctual with delivery times once it is in there hands. Terra( may be spelled improper) is amazing at customer service and is always a pleasure to deal with in all regards
Gord Taylor
Dec 22, 2018
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Great guys. Easy to get along here. Shout out to Mark and Bart in service and Galen on the dock. Nothing but fast, friendly, accommodations from these folks
