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Bioscript Pharmacy Bioscript Pharmacy
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Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Specialty Pharmacy & Healthcare Solutions
Bioscript Pharmacy has been dedicated to simplifying access to specialty care for patients with chronic illnesses and rare diseases since 2001. Our mission centers on providing comprehensive access to complex drug therapies through a national network of pharmacies, clinics, and patient support programs. We prioritize patient needs by offering personalized guidance, secure medication delivery, and financial assistance navigation. Our services span specialty pharmacy operations, infusion clinics, third-party logistics, and wholesale distribution, supported by a team of over 1,000 professionals.

With a patient-first philosophy, we collaborate closely with manufacturers, payors, and healthcare providers to ensure holistic care. Our proprietary technology platforms enhance medication adherence and streamline treatment journeys, while our commitment to innovation and community engagement drives continuous improvement in specialty healthcare delivery.
Services
Specialty Pharmacy Infusion Clinics Patient Support Programs Wholesale Distribution Third-Party Logistics
Details
  • Year established: 2001
Highlights and features
  • We prioritize patient needs with personalized medication guidance and support.
  • Our nationwide network ensures coast-to-coast access to specialty treatments.
  • We handle complex reimbursement processes to reduce patient financial burdens.
  • Our nurse-led clinics offer safe, comfortable environments for infusion therapies.
  • Proprietary technology platforms enhance medication adherence and treatment tracking.
Associations and certifications
  • Good Manufacturing Practice (GMP)
  • Drug Establishment Licence (DEL)
What people say
Amazing location and clean facility Nurses went above and beyond Made me feel at home Seamless medication management Proactive care coordination
Update Listing
Services
Specialty Pharmacy
Our 13 specialty pharmacies provide expert handling and dispensing of biologic and specialty medications for chronic conditions. Pharmacists offer personalized counseling on administration techniques and side effect management. We ensure secure, temperature-controlled delivery while coordinating with payors to minimize patient costs through reimbursement programs.
Infusion Clinics
Over 100 Coverdale Clinics deliver infusion and injection therapies in comfortable, nurse-led environments. Services include pre-treatment education, vital sign monitoring, and adverse reaction management. Facilities feature amenities like Wi-Fi and refreshments while maintaining emergency readiness through proximity to urgent care centers.
Patient Support Programs
NavieGo programs provide end-to-end support from enrollment through treatment completion. Services include coverage verification, appointment scheduling, adherence reminders, and real-time progress tracking. Our team coordinates between patients, providers, and manufacturers to ensure seamless therapy management.
Third-Party Logistics
BioScript Logistics offers GMP-compliant importation and distribution of specialty pharmaceuticals. Services include cold-chain management, inventory tracking, and direct-to-patient delivery. Our ERP system ensures lot control and compliance with Canadian regulatory standards for biologics and temperature-sensitive medications.
Wholesale Distribution
A&D Wholesale distributes specialty biologics and temperature-controlled medications nationwide. We maintain validated storage facilities with continuous monitoring systems. Our logistics network ensures timely delivery of critical therapies to hospitals, clinics, and retail pharmacies across Canada.
People
David Ford
Co-founder
A third-generation pharmacist, David established Canada's first retail pharmacy infusion clinic in 2001. His patient-first philosophy drives BioScript's culture of accessibility and personalized care.
Andrew Steeves
Co-founder
With pharmacy operations expertise, Andrew co-founded BioScript to remove patient treatment barriers. He oversees facility expansion and proprietary software development for enhanced patient experiences.
Lisa Matar
Chief Executive Officer
Lisa brings 25+ years of global pharmaceutical leadership, previously serving as President of Eli Lilly Canada. She drives strategic growth while maintaining patient-centric care standards.
Marc Grenier
Vice President, Operations
A pharmacist by training, Marc ensures operational excellence across clinics and pharmacies. He develops processes to accelerate patient access to specialty treatments while maintaining quality standards.
Kelly Isaacs
Vice President, Patient Programs
Kelly leads patient support program design with 15+ years of specialty healthcare experience. Her personal experience with patient programs informs our personalized care approach.
Questions
What specialty medications does BioScript Pharmacy handle?
We specialize in biologics and complex therapies for autoimmune diseases, oncology, neurology, rare diseases, and chronic conditions like Crohn's disease.
Do you offer home delivery for medications?
Yes, we provide free, secure delivery of specialty medications to homes, clinics, or physician offices across Canada.
How do you help with medication cost concerns?
Our team navigates public/private insurance coverage and connects patients with financial assistance programs to reduce out-of-pocket expenses.
Are your clinics equipped for emergency situations?
All Coverdale Clinics maintain emergency equipment and staff trained in adverse reaction management, located near urgent care centers.
Can you support patients traveling outside their home province?
We coordinate care across Canada, including arranging treatments at alternative clinics when patients are traveling.
Reviews (3)
Christine Roach
May 18, 2021 Report
They provide nothing but the most excellent service and I honestly love coming here for my skyrizi injections. Staff goes above and beyond in making you feel welcome 😊💕
Eric Mills Sims
Mar 25, 2021 Report
Bioscript has gone above and beyond to keep my wife's TPN and other medications filled. They really seem to care about their patients and meeting their needs. My wife has been in and out of the hospital 8 times in the last 10 months and they are always keeping up with her to make sure that they provide service when she gets out. The NC group is GREAT!!!!
Debbie Stirling MacDonald
Aug 14, 2020 Report
I love the personal service, all the staff are so friendly and willing to help! I highly recommend this service!