Business Details
7 Years
experience
Your Trusted Taxi Service in Dartmouth
Bob's Taxi stands as the largest and oldest cab company in Dartmouth, proudly serving the community alongside our sister company Blue Bell Taxi. With a fleet of over 185 vehicles and a team of experienced drivers, we provide more than 500,000 rides annually across Dartmouth, Cole Harbour, Eastern Passage, Halifax, Sackville, and surrounding areas. Our commitment to safety and professionalism is reflected in our rigorous driver screening process, which includes municipal vulnerable sector and criminal record checks. The Bob's Taxi app revolutionizes convenience by allowing users to book rides instantly, skip telephone queues, and utilize features like live tracking, future ride scheduling, and contactless payments. We prioritize customer safety and satisfaction through transparent policies, including clear guidelines for app usage and service limitations.Our 24/7 operations ensure reliable transportation for everyday needs and emergencies alike. The app's intuitive design enables users to add notes for drivers, select vehicle types, and save frequent locations for efficiency. We maintain strict adherence to operational standards while continuously innovating to meet evolving customer expectations. Our service extends to airport transfers, parcel delivery, and specialized assistance like battery boosting and vehicle unlock services. With decades of local expertise, we remain dedicated to delivering safe, efficient, and accessible transportation solutions tailored to our community's needs.
Services
24 Hour Taxi
Airport Transfers
Parcel Delivery
Battery Boosting
Vehicle Unlock
Flat Rate Out-of-Town
App-Based Booking
Live Tracking
Future Ride Scheduling
Contactless Payments
Details
- Year established: 2019
Highlights and features
- We operate 24/7 with 185+ vehicles for immediate service availability
- Our app offers live tracking and instant booking capabilities
- All drivers undergo rigorous criminal record and sector-specific checks
- We provide specialized services like airport transfers and parcel delivery
- Contactless payment options ensure secure and efficient transactions
Services
24 Hour Taxi
Our 24/7 taxi service ensures reliable transportation at any hour across Dartmouth and surrounding communities. Available through app bookings or direct calls, our fleet of 185+ vehicles provides prompt pickups for urgent needs, late-night travel, or early morning commutes. The service includes real-time tracking and immediate dispatch confirmation.
Airport Transfers
We specialize in seamless airport transportation to and from Halifax Stanfield International Airport. The app allows advance booking with precise timing options, ensuring timely arrivals for departures or efficient pickups for incoming travelers. Drivers monitor flight status to adjust schedules accordingly.
Parcel Delivery
Our parcel delivery service offers fast, secure transportation of packages within the region. With a minimum charge of $8.50, drivers handle items with care while maintaining strict delivery timelines. The app tracks parcel status from pickup to final destination for complete transparency.
Battery Boosting
Emergency battery boosting service provides quick roadside assistance for dead vehicle batteries. Available 24/7 with a $25 minimum charge, our drivers carry professional equipment to safely restart vehicles. Service availability depends on driver proximity and current workload.
Vehicle Unlock
Professional vehicle unlock assistance helps drivers regain access to locked vehicles. This $40 minimum service requires specialized tools and expertise. Available through select drivers, it operates at customer's own risk with no liability for potential damages.
Questions
How does the app's vehicle search function work?
When booking through the app, 'Searching' indicates the system is locating available vehicles. Once found, the car number will appear with estimated arrival time.
Can I specify special instructions for drivers?
Yes, use the 'Help Driver' section to add notes about your location or specific needs. This helps drivers locate you efficiently.
What payment options are available?
We offer contactless in-app payments through secure digital transactions. Cash payments remain available for traditional users.
How do I schedule rides in advance?
The app's future ride scheduling feature allows booking up to 24 hours in advance through the 'Set Future Ride' option.
What happens if I need a different vehicle type?
Select your preferred vehicle type in the app settings. If unavailable, contact our operator directly for alternative arrangements.
Can I track my ride history?
Yes, access your complete booking history through the 'Bookings' section in the app's menu for reference and record-keeping.
Reviews (5)
Labh Kaur
Jan 23, 2022
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Today I book taxi but when driver pick me it show 3 doller 65 cent already on the metre. So what was that extra charge did anybody know that? The charges are right !
Stefanie Gajdecki
Jan 04, 2022
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I had to schedule a late night (early AM) pick up from the Halifax airport for my daughter returning to school in Halifax with extra baggage and I was so impressed with the customer service at Bob's Taxi. Calling around I found it isn't easy to get a commitment for a 2am airport pickup but Bob's Taxi not only committed, but went the extra mile. Each person I spoke to was empathetic and engaged in helping me make sure my daughter got picked up in the early morning. The dispatcher was checking the flight arrival times for any flight changes (which there were). The support helped a stressful situation
Simbusle Diva
Dec 31, 2021
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Critical:Professionalism,Quality,Value
The driver was very rude , then he has the decency to tell me that" I don't own him." This man mess with the wrong Jamaican. The dispatcher the worst.
The driver was very rude , then he has the decency to tell me that" I don't own him." This man mess with the wrong Jamaican. The dispatcher the worst.
Pamela Coulter
Dec 18, 2021
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The drivers are consistently great. The dispatchers are consistently rude. Today one even hung up on me when I was talking to her about an issue.
Alannah Barry
Nov 25, 2021
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I used Bob's taxi about 8-10 times over the weekend. I couldn't say enough great things about my experience. They were quick every time (I didnt wait more than 5 minutes every time, but more than once they were about a street away from me. After hanging up the phone, you immediately get a link on your phone to see exactly where the taxi is. This experience is nothing like I've had where I'm from (Cape Breton) I had one kind of cranky driver.. but that didn't take away from my experience. Every other driver was great!
