Business Details
42 Years
experience
Your Trusted Partner for Cross-Border Freight Solutions
Key Factor Freight Management has been a trusted leader in cross-border freight transportation since 1984. Our 40 years of specialized expertise in moving goods between the United States and Canada ensures reliable, cost-effective solutions tailored to client needs. With a network of premier carriers and 24/7 shipment monitoring, we maintain accountability from pickup to delivery. Licensed by the Interstate Commerce Commission (MC-294531) and Ontario Ministry of Transportation (000016), we uphold rigorous standards of integrity and service excellence.Our team prioritizes clear communication, customs compliance, and innovative logistics strategies to optimize supply chains. By offering single-source billing, real-time tracking, and dedicated customer support, we streamline complex shipping processes. Our commitment to continuous improvement and client satisfaction has solidified our reputation as a dependable partner in North American freight management.
Services
LTL/FTL Freight
Dry Van Transport
Straight Truck Services
Refrigerated Shipping
Flat Deck/Drop Deck
Specialty Freight
Expedited Delivery
Warehousing
Cross-Docking
Customs Clearance
Details
- Year established: 1984
Highlights and features
- We offer 40 years of specialized experience in US-Canada freight logistics.
- Our 24/7 operations ensure continuous shipment monitoring and support.
- Competitive rates guaranteed for a minimum of one year on all services.
- We maintain partnerships with a vast network of reliable first-class carriers.
- Single-source billing and detailed shipment reports simplify logistics management.
Associations and certifications
- Interstate Commerce Commission
- Ontario Ministry of Transportation
Services
LTL/FTL Freight
We handle both Less-Than-Truckload (LTL) and Full Truckload (FTL) shipments across North America. Our optimized routing and carrier partnerships ensure cost-effective transportation while maintaining on-time delivery performance. Shippers benefit from flexible capacity solutions for shipments of any size.
Refrigerated Shipping
Our temperature-controlled transportation solutions maintain product integrity for perishable goods between the US and Canada. Equipped with modern refrigerated trailers and real-time temperature monitoring, we guarantee compliance with strict food safety and pharmaceutical shipping standards.
Expedited Delivery
We provide priority transportation for urgent freight requirements with guaranteed delivery windows. Our dedicated team coordinates direct routes and bypasses unnecessary stops to ensure critical shipments arrive at their destination as quickly as possible.
Customs Clearance
Our experts manage all documentation and regulatory requirements for seamless cross-border shipments. We ensure proper classification, valuation, and duty payment to expedite customs processing while maintaining full compliance with US and Canadian authorities.
Warehousing
We offer secure storage facilities across North America with inventory management capabilities. Our warehouses support cross-docking operations, order fulfillment, and temporary storage solutions to enhance supply chain efficiency for importers and exporters.
Questions
What types of freight services do you offer?
We provide LTL/FTL, refrigerated, flat deck, and specialty freight services between the US and Canada, including expedited shipping and customs clearance solutions.
How can I track my shipment?
Our online load tracking system provides real-time updates. Contact our team 24/7 for immediate shipment status information or login credentials for our tracking portal.
Do you handle customs documentation?
Yes, we manage complete customs compliance including documentation preparation, tariff classification, and duty payment to ensure smooth cross-border transportation.
What payment terms do you offer?
We provide flexible payment options with competitive rates guaranteed for at least one year. Payment terms are customized based on shipment volume and service requirements.
Are there minimum shipment requirements?
No, we handle shipments of all sizes from small parcels to full truckloads. Our pricing structure ensures cost-effective solutions regardless of freight volume.
