Business Details
Your Trusted Bike Shop in West Kelowna
Outbound Cycle has been West Kelowna's trusted bike shop for over 30 years, serving cyclists pursuing mountain adventures, family rides, and e-bike exploration. As a locally owned and rider-run business, we offer a full-service cycling experience including sales, rentals, and expert repairs. Our team provides personalized guidance to match riders with bikes tailored to their needs, from Rocky Mountain trail-dominating MTBs to ENVO eco-friendly electric commuters. We maintain a curated selection of high-performance bikes, gear, and apparel from trusted brands like Opus, Haro, and Shimano. Our certified mechanics deliver precision repairs and maintenance, ensuring every ride remains reliable and enjoyable.Beyond retail, we actively connect with the Okanagan cycling community through event sponsorships and local trail advocacy. With a focus on education and accessibility, we offer test rides, complimentary sizing assessments, and seasonal rentals to help riders of all levels discover the joy of cycling. Our commitment to quality extends to every interaction, whether fitting a child's first bike or servicing advanced suspension systems. As the exclusive Rocky Mountain dealer in West Kelowna, we combine technical expertise with genuine passion to create lasting relationships with our customers.
Services
Bike Sales
Professional Repairs
E-Bike Rentals
Scooter Sales
Gear & Apparel
Highlights and features
- Exclusive Rocky Mountain dealer with specialized trail bike expertise
- Certified mechanics for advanced suspension and electronic drive systems
- Community-focused business sponsoring local cycling programs since 1990
- Complimentary bike fitting and test ride program for all customers
- Curated selection of performance components from Shimano and Maxxis
What people say
Best bike shop
Fantastic staff
No high-pressure sales
Reasonable rates
Perfect bike fit
Services
Bike Sales
Offering premium mountain, road, and kids' bikes from Rocky Mountain, Opus, and Haro. Expert guidance ensures proper fit for all riding styles. Exclusive Rocky Mountain dealer status guarantees authentic Canadian-made trail bikes with factory warranties.
Professional Repairs
Certified technicians handle everything from basic tune-ups to advanced suspension servicing. Specializing in Shimano, SRAM, and Fox components. In-house diagnostics for electric bike systems including ENVO and Shimano STEPS.
E-Bike Rentals
Seasonal rentals of Rocky Mountain Powerplay and ENVO electric mountain bikes. Demo fleet available for test rides. Includes safety equipment and expert trail recommendations for Okanagan terrain.
Scooter Sales
Full range of Havoc scooters for all skill levels, from mini models to advanced street setups. Carries ENVO E35 electric scooters for urban commuting. Offers genuine replacement parts and customization components.
Gear & Apparel
Comprehensive selection of helmets, protective gear, and performance apparel. Carries Giro, Fox, and Bern helmets with MIPS technology. Stocked with ParkTool, Finish Line, and Maxxis for maintenance needs.
People
Glenn LaPlante
Owner
With over 30 years in the cycling industry, Glenn leads Outbound Cycle as both owner and passionate rider. He actively participates in local trail advocacy and youth cycling programs.
Questions
What bike brands do you carry?
We stock Rocky Mountain mountain bikes, Opus road and commuter bikes, Haro BMX models, and ENVO electric bikes. Our gear selection includes Shimano components and Fox suspension systems.
Do you offer bike fitting services?
Yes, we provide complimentary bike fitting assessments to ensure proper sizing and comfort for all riders, from beginners to advanced cyclists.
Are test rides available?
Test rides are available for all e-bikes and demo models. Bring a valid ID and credit card to try bikes for up to 2 hours.
What repair services do you offer?
We handle everything from basic tune-ups to full suspension rebuilds. Our certified technicians specialize in electronic drive systems and high-end component repairs.
Do you rent bikes for tourists?
Yes, we offer mountain bike, e-bike, and snowshoe rentals. Reservations recommended during peak seasons. Includes helmets and basic safety equipment.
Are you involved in local cycling events?
We actively sponsor local rides, races, and youth programs. Check our website for upcoming events and community ride schedules.
Reviews (7)
Alisha Klassen
Apr 30, 2021
Report
The guys here were so great, friendly and knowledgeable. They fixed my bike up in a totally acceptable time for a good price and I just had the best ride of my very new hobby:-)
Anne Hunter
Apr 30, 2021
Report
Recently we had a free wheel assembly replaced at Outbound Cycle. The job was completed on time and now my bike is running better than ever. Thank you!
Dean Pratley
Apr 19, 2021
Report
I have know Glen for years and years. Always a cheerful smile and a joke. great guy to deal with. Bought all of my bikes from him, and has alway sold me the best stuff at reasonable price. Just had him upgrade my mountain bike to Electric. What an absolute riot! Thanks Glen it is truly awesome. Great price too! Love it!
Doug Dykeman
Sep 04, 2020
Report
I have been using Outbound for several years, for both bikes and parts.Glen and Evan are both friendly and easy going. Good advice for home repairs. A local shop that is worth checking out.
Paul Tansey
Aug 21, 2020
Report
I sincerely couldn't be happier. I had a bike in the shed for 15yrs collecting dust. Called another cycle shop first and was told it was sitting long enough the maintenance might cost about the same as a just getting a new entry level bike, and furthermore, stock is depleted so good luck. I wanted a second opinion and called Outbound. SUPER nice guy on the phone, said simply "just bring it in so we can have a look. who knows, might be easy, give us two weeks"
I brought it in, he said wouldn't be a big deal, asked for a couple weeks, called me in just one week and the tune up would only coast
I brought it in, he said wouldn't be a big deal, asked for a couple weeks, called me in just one week and the tune up would only coast
Nathan Hayhurst
Jul 09, 2020
Report
Outbound Cycle has been my go to shop for over 15 years. Nothing but positive things to say about Glen and the shop he runs. It doesn't matter if you show up to get a 2 dollar part or are looking for a new high end bike, you will be happy with the way you are treated. They have great selection and stock and will do whatever possible to get you rolling again ASAP. Not a lot of shops like this one around anymore!
Peter Green
Jun 27, 2020
Report
Very impressed with the service at Outbound Cycle! I took my +10 year old Specialized Stump Jumper Expert in to them this week because it wouldn't select more than 3 of the 7 cogs on the rear cassette. I had tried several times to adjust the derailleur over the last couple of seasons without success and assumed the derailleur was worn-out. The guys at Outbound returned the bike within a couple of days in perfect working order. They removed and serviced the rear changer before reinstalling and resetting it plus the straightened the front chain wheel changer and serviced the handlebar gear selector
