Business Details
Emergency
services
Your Trusted Property Management Partner in Northern BC
Action Property Management has been dedicated to maximizing property value for owners and tenants across the Peace Country region for over two decades. Our approach combines personalized service with cutting-edge property management technology to ensure optimal returns on investment. We maintain rigorous professional standards through continuous education and industry compliance updates. Our comprehensive services include strategic budget planning, tenant relationship management, and detailed financial reporting. We implement innovative marketing strategies to attract qualified tenants through platforms like FSJ Now and our proprietary website. Our maintenance protocols feature annual inspections, detailed work order systems, and emergency response capabilities available 24/7.We maintain meticulous documentation including boiler room logs, fire system records, and maintenance histories for every property. Our tenant retention programs balance property protection with resident satisfaction through consistent, high-quality service delivery. Our proprietary management software provides real-time tracking of income, expenses, and tenant interactions. This combination of technological sophistication and hands-on management makes us a trusted partner for property owners seeking reliable returns.
Services
Rental Administration
Property Maintenance
Tenant Retention
Emergency Support
Compliance Management
Highlights and features
- We offer 24/7 emergency maintenance support for property emergencies
- Our proprietary management software provides real-time financial tracking
- We implement proven tenant retention programs with 20+ years of success
- Our team maintains rigorous compliance with Residential Tenancy Act regulations
- We conduct comprehensive annual property inspections with detailed reporting
Services
Rental Administration
Our rental administration services include monthly financial reporting, tenant screening, lease preparation, rent collection, and security deposit management. We ensure full compliance with British Columbia's Residential Tenancy Act while maintaining transparent communication between owners and tenants. Our digital systems streamline documentation and payment processes for maximum efficiency.
Property Maintenance
We provide comprehensive property maintenance including annual inspections, work order management, contractor coordination, and maintenance logging. Our team ensures all properties meet safety standards with detailed boiler room and fire system documentation. We establish maintenance budgets with owners and provide regular condition reports for proactive property management.
Tenant Retention
Our tenant retention programs focus on maintaining high occupancy rates through exceptional service and property care. We implement move-in/move-out inspections, address maintenance requests promptly, and foster positive tenant relationships. This approach reduces turnover costs while protecting property value through consistent resident satisfaction.
Emergency Support
We offer 24-hour emergency maintenance support for urgent property issues. Our system connects property owners with pre-approved contractors for immediate response. This service includes after-hours communication protocols and documented follow-up procedures to ensure property safety and minimize damage risks during critical situations.
Compliance Management
Our compliance management ensures all property operations meet legal requirements. We maintain detailed records for arbitration proceedings, prepare legally compliant documentation, and stay current with tenancy regulations. This includes proper security deposit handling, eviction notices, and arbitration support to protect owners' interests while maintaining tenant rights.
Questions
What property management services do you offer?
We provide comprehensive rental administration, property maintenance, tenant retention programs, 24/7 emergency support, and compliance management services for residential and commercial properties.
How do you handle rental applications?
We offer downloadable PDF applications, accept submissions by email or in-person at our Fort St. John and Dawson Creek offices, and thoroughly screen all applicants.
What areas do you serve?
We manage properties throughout the Peace Country region including Fort St. John, Dawson Creek, Taylor, Pouce Coupe, Charlie Lake, and surrounding rural areas.
How do you handle property maintenance emergencies?
Our 24/7 emergency service responds to urgent maintenance issues with pre-approved contractors and immediate communication to property owners.
What reporting systems do you use?
We utilize advanced property management software that provides real-time financial tracking, tenant information management, and comprehensive maintenance documentation.
Reviews (6)
Dustin Tanner Carnell
Dec 23, 2021
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We have been without heat for most of the month of December. The new boiler is here but no one is installing it with colder temperatures on the way. No offer of covering our Hydro bills or discount on rent. No offer offer of buying us heaters or hotel rooms.
Melvin Solomon
Dec 16, 2021
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False claims!! Damage deposit!!
Unprofessional!! Be aware renting from Action, 100% you will loose your deposit if you are cleaned enough by professional cleaning service. She will charge you extra for all ifs and buts. I dont think property owners will gain any money renting their house to this property management. I have informed Action for for a short upcoming vacation, and rented private lawn moving company to do the lawn. However, our trip was canceled. Action Property charged us $250 for the dates we are physically present there and they did not even do the lawn. Manager ( S..y
Unprofessional!! Be aware renting from Action, 100% you will loose your deposit if you are cleaned enough by professional cleaning service. She will charge you extra for all ifs and buts. I dont think property owners will gain any money renting their house to this property management. I have informed Action for for a short upcoming vacation, and rented private lawn moving company to do the lawn. However, our trip was canceled. Action Property charged us $250 for the dates we are physically present there and they did not even do the lawn. Manager ( S..y
Nope Nope
Oct 13, 2021
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If i could rate action property a zero i would. at first everything seems fine. there units are in disrepair and they enter your premises whenever they so please. they will accuse you of everything and anything and bill you for it. absolutely bonkers! these people are a joke.
Ira Mijac
Aug 20, 2021
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If I could do less of a star I would. Service was poor while we lived in our unit for the whole 6 years. In the end they showed us no kindness or professionalism when we gave our notice. While we lived there We would go without a dryer for basically the whole winter, (which never got fixed until we gave our notice) our window knobs kept breaking off because they were poorly built, (also never got fixed) our yard was like a muddy swamp whenever it would rain the slightest bit, and our grass never grew, (which we got billed for even though we spent tons of our own money redoing the lawn to try
Alysha Paige
Dec 06, 2020
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The ladies in the office aren't blind to their negative reviews. I had no issues discussing my concerns and was relieved to find out first hand, that they are... Wait for it - FOLLOWING THE REGULATIONS. Shocker, I know. NOT. It's disappointing to see people run a business down, through the coals, without learning true and honest facts. Want your damage deposit back?
Simple. Follow the instructions. You sign the paperwork where it clearly states you WILL be charged fairly and accordingly. Local RENTERS, who have had ZERO ties to owning their own Properties. That's who's leaving these reviews
Simple. Follow the instructions. You sign the paperwork where it clearly states you WILL be charged fairly and accordingly. Local RENTERS, who have had ZERO ties to owning their own Properties. That's who's leaving these reviews
Samatha Lynn
Dec 01, 2020
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Okay we got evicted for unreasonable accusations. Like other tenants being scared of us, damaging property, doing illegal things out of our apartment. We just went with it. Started cleaning the place up packing our stuff. We made an agreement for move out on Tuesday November 3rd 2020 at 3:00pm. She came into our apartment with no permission (written or verbal) on Monday November 2 2020 stating that the locks would be changed on November 3rd at 10:00am. And that she would hold onto our stuff till passed the weekend. So we believed her right being a landlord. Well I just got a hold of her today November