Business Details
Your Trusted Bike Shop in Aurora & Barrie, Ontario
We are a locally owned and community-driven bike store serving Aurora and Barrie, Ontario. Our team of passionate cyclists specializes in Trek bicycles, electric bikes, and expert repair services. With ongoing training for our mechanics, we ensure every customer receives personalized guidance and top-tier maintenance. We offer free test rides, car rack installation, and a Kids Bike Trade-Up Program to support growing riders. Our commitment extends beyond saleswe promote cycling safety, sponsor local events, and donate used bikes to community charities.Whether you're seeking performance road bikes, rugged mountain bikes, or family-friendly hybrids, we provide tailored solutions to keep you riding smoothly. Our store hours are designed for convenience, with two locations offering expert service and product knowledge. From minor adjustments to full bike rebuilds, our certified technicians deliver precision work using manufacturer-recommended practices. We pride ourselves on fostering a cycling culture that connects riders with the trails and routes they love most.
Services
Bike Sales
Electric Bikes
Bike Service
Kids Trade-Up Program
Car Rack Installation
Cycling Safety Guides
Trail Recommendations
Bike Registration
Warranty Support
Apparel Sales
Highlights and features
- We are locally owned and community-driven.
- Our team includes industry-leading mechanics with ongoing training.
- We offer a Kids Bike Trade-Up Program to support growing riders.
- We provide free test rides and expert electric bike guidance.
- We donate older bikes to local charities.
Services
Bike Sales
We offer a comprehensive selection of Trek bicycles including road, mountain, hybrid, and electric models. Our inventory features the latest technology and designs for riders of all skill levels. Expert staff provide personalized fitting assistance to ensure optimal comfort and performance.
Electric Bikes
Our electric bike specialists help customers choose from the newest Trek and Electra models. We provide test rides, battery maintenance guidance, and charging solutions. Every purchase includes safety instruction and local riding route recommendations tailored to e-bike capabilities.
Bike Service
From basic adjustments to complete overhauls, our certified technicians maintain all bike types using manufacturer-approved methods. We offer three service tiers with transparent pricing and free diagnostics. All repairs include a post-service test ride for quality assurance.
Kids Trade-Up Program
This two-year program allows families to trade in new bikes for 50% credit toward larger sizes. We handle proper bike recycling and donate used models to local charities. The program ensures children always ride appropriately sized, safe bicycles as they grow.
Car Rack Installation
We provide free installation for hitch-mount and trunk-mount car racks purchased in-store. Our staff ensures secure vehicle attachment and demonstrates proper bike loading techniques. We carry models compatible with various vehicle types and bike configurations.
Questions
What types of bikes do you sell?
We carry Trek road, mountain, hybrid, and electric bikes including models from the Precaliber, Marlin, and Madone series.
Do you service all bike brands?
Yes, our technicians repair all bicycle brands, not just Trek products, using industry-standard tools and techniques.
How does the Kids Trade-Up Program work?
Trade in your new bike within two years for 50% credit toward a larger size. We handle proper recycling and charity donations of older models.
What service packages are available?
We offer three tiers: Level 1 Tune-Up ($89.99), Level 2 Advanced Tune-Up ($174.99), and Level 3 Ultimate Rebuild ($299.99+).
Are test rides available?
Yes, we provide free test rides for all electric bike models to help customers experience performance features firsthand.
What are your store hours?
Monday-Friday 10am-6pm, Saturday 10am-5pm, Sunday closed at both Aurora and Barrie locations.
Reviews (7)
Kiarash Farahani
Nov 19, 2021
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Friendly staff, It was nice to have a chat with the two gentleman that helped me setup my new bike. And I don't agree with the other reviewer here saying that the store is making money on their 100$ deposits (by taking deposits for bikes that don't arrive in the promised timeframe). That review almost made me not want to order my bike. If delivery delays happen, it's a manufacturer delay and it has nothing to do with the store. I ordered a Marlin 6 a month ago and I already received it. Other stores in Toronto told me I had to wait 12 months.
Jocelynn Vas
Sep 11, 2021
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Thank you so much an excellent experience today! I really appreciated your professionalism, stellar customer service and honesty in terms of turnaround/production times for the models that I was interested in. Your staff was incredibly helpful; very much appreciated!
Gavin
Jul 30, 2021
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Most horrible place ever,attitude absolutely horrible. I went inside patiently wait until the staff finish the phone, when he finishes the photo, didnt even bother look at us or greet us. Thats fine, maybe he just missed us walking in. I asked if shop is open for walk in to check out the bikes, he said there is no bikes to check out meanwhile the shop is full of bikes. Then I said OK, any bikes for regular casual riding or all of their bikes are in the higher end, he said it varies from 200-4000. Then I said ok, can you show me the 200 ones. He said the 200 ones are kids bikes and his attitude
Hayden Gibson
Jul 30, 2021
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I would highly recommend taking your bike elsewhere to be serviced. I had my bike in the shop for a tuneup and It was returned in worse condition than it was dropped off in. I got nothing but excuses from the shop when I called in to ask about the issues.
Stuart Findlay
Jul 27, 2021
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Absolutely the rudest staff working this location. I have never felt more unwelcome and unwanted within a store. Staff member working the front computer didn't even have his mask on yet he was enraged that I didn't sanitize my hands upon entry.
Overpriced products and entitled staff. Do yourself a favour and shop at a local smaller bicycle shop.
Overpriced products and entitled staff. Do yourself a favour and shop at a local smaller bicycle shop.
Jessica Beatty
Jul 16, 2021
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This company is making money by getting deposits from people for bikes that will never actually materialize. Before putting a deposit please read the fine print...they can increase the price at any time and change the date of delivery, and you will not get your deposit back. Sad that they are taking advantage of people this way during a pandemic.
Eric Koehn
Jun 28, 2021
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I wish I could give Trek Aurora 0 stars, unforunately I am rating them 1 star more than they deserve. I purchased the Trek Madone SL7 back in early January 2021, with the estimated delivery date being April 21, 2021. One week prior to the delivery date I called to confirm that my bike was on track for Aprl 21st and they assured me everything was good to go. On the big day of my bike arriving I called the store to confirm that the bike was in and ready for pickup, only to be rudely and dismissively informed that the delivery date was pushed to middle of September. I asked to cancel my order and
