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Business Details
27 Years
experience
Your Trusted Hearing Care Partner in Kelowna
Since 1999, our team of audiologists has provided specialized hearing, balance, and tinnitus care to Kelowna and the Okanagan region. As an independently owned clinic, we prioritize personalized solutions over one-size-fits-all approaches. Our expertise spans diagnostic evaluations, hearing aid fittings from all major brands, and evidence-based therapies for tinnitus and balance disorders. We maintain rigorous continuing education to stay current with technological advancements across the industry. Our commitment to community care is reflected in our price match guarantee and risk-free 2-week hearing aid trials.

We operate two convenient locations with extended evening hours to accommodate patient schedules. Our collaborative team approach ensures comprehensive care for patients of all ages, from pediatric assessments to senior-specific solutions. Transparency remains central to our practice, including upfront pricing for diagnostic assessments and clear communication about treatment options. This dedication to ethical, patient-centered care has earned us recognition as Kelowna's top-rated hearing clinic through hundreds of positive reviews.
Services
Hearing Aids Tinnitus Treatment Balance Assessments Ear Wax Removal Pediatric Audiology Cochlear Implants Hearing Tests Aural Rehabilitation Custom Ear Plugs Assistive Listening Devices
Details
  • Year established: 1999
Highlights and features
  • We have over 25 years of combined experience in audiology care since 1999
  • Our team includes Doctors of Audiology and certified hearing professionals
  • We offer a price match guarantee on major hearing aid brands
  • We provide free 2-week hearing aid trials with no purchase obligation
  • We offer extended evening hours for patient convenience
What people say
Excellent customer reviews Most trusted team Personalized care Knowledgeable audiologists Effective solutions
Services
Hearing Aids
We offer comprehensive hearing aid solutions featuring the latest technology from all major manufacturers. Our audiologists provide personalized fittings based on individual hearing profiles and lifestyle needs. Our services include device selection, custom programming, and ongoing support to ensure optimal performance and comfort.
Tinnitus Treatment
Our evidence-based tinnitus management programs combine sound therapy and counseling to reduce symptoms. We offer specialized treatments including tinnitus retraining therapy and customized sound devices. Our approach addresses both the auditory and psychological aspects of chronic tinnitus through personalized treatment plans.
Diagnostic Hearing Evaluation
We conduct comprehensive diagnostic assessments to determine the type, degree, and configuration of hearing loss. Our evaluations use advanced audiometric equipment to create detailed hearing profiles. Results guide personalized treatment recommendations and establish baselines for monitoring hearing health over time.
Balance Assessment
Our balance disorder evaluations identify causes of dizziness and vertigo through specialized vestibular testing. We assess inner ear function and coordination systems to develop targeted treatment plans. Services include diagnostic testing and rehabilitation programs for chronic balance issues.
Pediatric Audiology
We provide specialized hearing assessments and interventions for children, including auditory processing evaluations. Our family-centered approach addresses developmental hearing needs with age-appropriate testing methods. Services include early intervention programs and ongoing support for children with hearing impairments.
People
Dr. Nichole Sorensen
Doctor of Audiology
Founder with over 25 years of audiology experience specializing in diagnostic hearing evaluations and hearing aid technology. Leads continuing education initiatives for the clinical team.
Dr. Claire Beldi
Doctor of Audiology
Specializes in tinnitus management and balance disorders with expertise in advanced hearing aid programming. Provides mentorship to junior audiologists in evidence-based practices.
Questions
What services do you offer for hearing loss?
We provide comprehensive services including diagnostic hearing evaluations, hearing aid fittings from all major brands, tinnitus management, and balance disorder assessments.
Do you offer trial periods for hearing aids?
Yes, we offer free 2-week hearing aid trials with no obligation to purchase, allowing you to experience devices in your daily environment.
Are your audiologists certified professionals?
Our team includes Doctors of Audiology, registered audiologists, and certified hearing instrument practitioners with decades of combined experience.
How do I book an appointment?
You can book appointments online through our website or by calling either our Kelowna (236-420-0294) or Lake Country (250-766-0294) locations.
What is the cost of a hearing assessment?
Diagnostic hearing assessments conducted by our audiologists cost $100, which includes detailed analysis of your hearing health and personalized recommendations.
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