Business Details
Emergency
services
Your Trusted Mental Health Support in Guelph, ON
We are a dedicated nonprofit organization committed to providing comprehensive mental health, substance-use, and developmental support services for individuals of all ages. Our mission focuses on creating accessible, integrated care systems that address diverse needs through virtual and in-person peer support, youth wellness hubs, and community outreach programs. With a strong emphasis on workplace wellness training and family resources, we strive to empower 1 in 5 individuals facing mental health challenges by offering vital support tailored to their unique circumstances.Our team collaborates with local partners to ensure services are inclusive, innovative, and responsive to evolving community needs while maintaining strict confidentiality and ethical standards. Through continuous feedback mechanisms like client experience surveys, we actively refine our programs to enhance service quality and accessibility. As a registered charity, we rely on donations and community partnerships to sustain and expand our life-changing initiatives.
Services
Mental Health Support
Substance-Use Counseling
Youth Wellness Programs
Workplace Wellness Training
Peer Support Services
Suicide Crisis Helpline
Family Resources
Client Experience Surveys
Corporate Training
Community Outreach
Highlights and features
- We offer integrated care systems addressing mental health, substance-use, and developmental needs
- Our services combine virtual and in-person peer support options
- We provide specialized workplace wellness training programs
- Our youth wellness hubs serve as community resource centers
- We maintain strict confidentiality and ethical standards in all services
Services
Mental Health Support
Our mental health support programs provide personalized care for individuals facing emotional challenges. We offer both virtual and in-person sessions with trained professionals who specialize in evidence-based therapeutic approaches. Services include individual counseling, group therapy, and crisis intervention tailored to each client's specific needs and circumstances.
Substance-Use Counseling
We deliver comprehensive substance-use counseling programs addressing various addiction challenges. Our approach combines behavioral therapy, peer support networks, and relapse prevention strategies. Services are available for individuals at different stages of recovery through both individual sessions and structured group programs led by certified addiction specialists.
Youth Wellness Programs
Our youth wellness hubs provide safe spaces for young people to access mental health resources. Programs include peer-led support groups, skill-building workshops, and crisis management services. The Guelph location at 737 Woolwich St offers specialized care for children, teens, and their families through age-appropriate therapeutic activities and community engagement initiatives.
Workplace Wellness Training
We develop customized workplace wellness solutions for organizations seeking to improve employee mental health. Our training covers stress management, mental health first aid, and leadership support strategies. Programs are delivered through on-site workshops and virtual sessions designed to create healthier, more productive work environments across various industries.
Suicide Crisis Helpline
Our 24/7 suicide crisis helpline provides immediate assistance to individuals experiencing emotional distress. Trained responders offer confidential support through phone and text communication. The service connects callers with local resources while providing real-time crisis intervention and safety planning assistance to prevent suicide-related emergencies.
Questions
What mental health services do you offer?
We provide comprehensive mental health support including peer counseling, crisis intervention, and wellness programs for all age groups.
Are your services available 24/7?
Yes, our suicide crisis helpline operates 24/7 with immediate support available through our Here247 service.
Do you serve children and youth?
Yes, we have dedicated youth wellness hubs and specialized programs for children, teens, and their families.
How can businesses access workplace wellness training?
We offer customized corporate training programs focused on mental health leadership and staff support skills.
How are services funded?
We operate as a registered charity relying on donations, grants, and partnership funding to provide accessible mental health services.
Reviews (5)
Rebekah Henderson
Oct 26, 2021
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Called and wouldn't let me talk. Kept giving me advice when all I wanted to do was talk about what was going on in my life. Kept advising things that I said made me feel worse. Left the call feeling worse.
Jacques Fortin
Aug 28, 2021
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Horribly trained staff that fail to listen or acknowledge someone's experience and offer no relevant support for any complex intersectional issues but only cookie cutter solutions that don't address the core issues. A perfect example of our underfunded and inadequate mental health system that becomes another obstacle for people needing help.
Dagmara Lamek
May 19, 2021
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Closing a child’s file without confirming with the parents is unacceptable. Especially if the child requires an ongoing care. Directing to go back to the family doctor doesn’t make sense. My child doesn’t need a family doctor she needs professional psychiatric or psychological care and therapy. Especially if my family doctor cannot confirm with me… whether the health unit will be getting a child psychologist or not or if there is one, whether this particular psychologist will be able to accommodate my child’s needs. There are hardly resources to support mental health
Tonya Evans
Apr 21, 2020
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The friendly staff and amazing resources. Self Help & Peer Support is a resource that has no wait lists and so many amazing groups!🙏🏻💜
L. Gal
Jan 28, 2020
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It's impossible to get through on the phone lines. It's always busy. Very frustrating. Medication advice is not available, was told I need to ask my family doctor even though they were not the prescribing doctor. Very disappointed since this is supposed to be a facility to help people.
