Business Details
Your Trusted Partner for No Fee Banking Solutions
Equity Credit Union has been dedicated to putting members' needs first since its founding. We specialize in no-fee banking solutions, personalized mortgage services, and investment opportunities designed to help clients achieve financial goals. Our team prioritizes community engagement and financial education, offering tailored advice for every life stage. With access to global ATMs through the Exchange Network, we provide flexibility for modern banking needs. Our commitment to transparency is evident in our fee structure and customer service approach.We focus on building long-term relationships rather than transactional interactions. Our mortgage specialists guide clients through home buying processes with customized solutions. Investment options include RRSPs, TFSAs, and high-interest savings accounts with competitive rates. We maintain rigorous security protocols for digital banking platforms while preserving personal service options. Our physical branch in Ajax serves as a hub for local financial support and community development initiatives.
Services
Mortgages
Personal Loans
Credit Cards
Investment Accounts
Financial Advice
Highlights and features
- We offer no-fee banking with global ATM access through the Exchange Network
- Our mortgage specialists provide personalized home buying guidance
- Investment products include competitive RRSP and TFSA options
- Local branch serves Ajax community with personalized service
- 24/7 digital banking platform with robust security features
Services
No Fee Banking
Our no-fee banking accounts provide unrestricted access to funds through global ATMs. Members benefit from zero monthly maintenance fees and unlimited transactions. This service caters to individuals seeking straightforward banking solutions without hidden costs.
Mortgage Services
We offer customized mortgage solutions including fixed and variable rate options. Our specialists guide clients through the home buying process with personalized advice. Competitive rates and flexible terms help make homeownership accessible for first-time buyers.
Investment Accounts
Our investment portfolio includes RRSPs, TFSAs, and high-interest savings accounts. Competitive rates accelerate wealth growth while professional advisors provide market insights. These accounts serve both novice and experienced investors seeking secure growth opportunities.
Personal Loans
Flexible personal loan options address various financial needs from debt consolidation to major purchases. We offer competitive interest rates and personalized repayment terms. Our process emphasizes financial responsibility while meeting immediate funding requirements.
Digital Banking
24/7 digital banking platform enables account management from any device. Features include bill payments, fund transfers, and e-statements. Enhanced security protocols protect transactions while maintaining user-friendly access to financial tools.
Questions
How do I become a member?
Visit our branch in Ajax or apply online. Provide valid ID and meet membership requirements. Membership grants access to all our banking services and benefits.
What mortgage options are available?
We offer fixed-rate, variable-rate, and cashback mortgages. Our specialists help determine the best option based on individual financial situations and homeownership goals.
Are there fees for banking services?
Our core accounts have no monthly fees. Some specialized services may incur charges. Detailed fee schedules are available on our website and at branch locations.
How can I access ATMs?
Use any Exchange Network ATM without surcharges. This network includes thousands of locations across Canada and internationally for convenient cash access.
What investment products do you offer?
We provide RRSPs, TFSAs, high-interest savings accounts, and first-home savings accounts. Each product features competitive rates and tax advantages for different investment timelines.
How secure is online banking?
Our platform uses 256-bit encryption and two-factor authentication. Regular security updates protect against fraud while maintaining easy access for authorized users.
Reviews (3)
Beth Henriques
Oct 16, 2020
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I retired 2 years ago. My entire life, I've been a client at the usual big banks in the U.S. and Canada. My accountant recommended that I use a Credit Union instead. The first one I encountered was a well-known name and recommended by some friends. My interview with them was more than a little disappointing. So, I had seen the sign at Equity for a few years and felt that it might be a good choice for me. My interview with Equity was so amazing, I felt that I had made some new friends, and they have been just that! I have never received such amazing service. Paula was especially kind to me during
Amanda Lewis
Sep 30, 2019
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Do Not Use this bank! My husband and I secured a home equity loan through Equity Credit Union. They told us one amount but we had access to a higher amount of money apparently. We did not notice and neither did the bank for TWO YEARS! Then we receive a letter stating we owe them thousands of dollars because of THEIR mistake! We spoke with them and they were not helpful. We now have to pay money we were not expecting to pay at this time due to their mistake! Extremely unprofessional. I would not recommend this bank to anyone!
Catherine Balgrove
Jan 27, 2019
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This credit union is not like what credit unions were like in the past. Even though they have only one location I don't find them to be very helpful or knowledgeable and disingenuous. They have so many fees and no customer service. They nickel and dime you in everyway but give no breaks when you need them. In my opinion, they operate just like a regular bank; they do a disservice to the credit union brand. However, Tom and Nancy are relatively nice but the rest of the staff needs a refresher course in customer service and product knowledge. To their credit they are very talkative and can be viewed
