Business Details
48 Years
experience
Emergency
services
Your Trusted Heavy Duty Towing & Emergency Road Service in Harrow
County Towing has been a trusted name in the towing and recovery industry since 1978, founded by Derek Didone Sr. and Debbie Didone. Our family-owned business has grown to become the largest tow operation in Southwestern Ontario, with over 24 trucks, 18 team members, and three strategically located terminals. We specialize in heavy-duty towing, cross-border tractor swaps, emergency road service, and complex recovery operations, serving both local and international clients. Our commitment to excellence is reflected in our state-of-the-art equipment, rigorous safety protocols, and a fleet that meets the highest industry standards. As an approved TSSO Service Provider, we adhere to strict regulatory requirements for police-requested tows and impound services. Our team of highly trained professionals is available 24/7 to handle everything from vehicle unlocks and battery boosts to machinery relocation and load transfers.We take pride in our 40+ years of experience, a safety record that sets industry benchmarks, and our ability to solve even the most challenging recovery scenarios. Our secure storage facilities exceed TSSO Program requirements, featuring an E-Impound management system for maximum efficiency. In 2018, we expanded our capabilities by acquiring Coxon Towing, combining forces to better serve our community. Our mission remains unchanged: to deliver exceptional service with professionalism, guided by core values rooted in family and community. Whether it's a minor roadside assistance request or a large-scale machinery move, County Towing continues to lead the industry with innovative solutions and unwavering dedication to customer satisfaction.
Services
Heavy Duty Towing
Cross Border Towing
Emergency Road Service
Vehicle Recovery
Secure Storage Facility
Load Transfers
Machinery Moving
Float Service
Incident Management
TSSO Services
Details
- Year established: 1978
Highlights and features
- We have over 40 years of experience in heavy-duty towing and recovery operations
- Our fleet includes 25+ specialized equipment units for any recovery challenge
- 24/7 emergency response team available within minutes of your call
- Approved TSSO Service Provider meeting strict regulatory requirements
- Secure storage facilities exceeding provincial impound standards
Associations and certifications
- TSSO Program
Services
Heavy Duty Towing
Our heavy-duty towing division operates 24/7 with specialized equipment and trained personnel. With seven heavy-duty specialists and state-of-the-art trucks, we respond immediately to minimize vehicle downtime. Our cross-border capabilities include regular tractor swaps into the United States, serving commercial clients with urgent transportation needs.
Emergency Road Service
Available 24/7 for immediate response to vehicle emergencies. Services include vehicle unlocks, tire changes, battery boosting, and safe transport using specialized equipment. Our light-duty fleet handles motorcycle transport with removable rails and multiple vehicle transport with wheel lifts, ensuring safe delivery of domestic and import vehicles.
Vehicle Recovery
Specialized recovery services for vehicles in challenging situations. Our trained professionals handle rollovers, mud extractions, and complex recovery scenarios using advanced equipment. Every operation follows rigorous safety protocols to ensure damage-free return of vehicles to roadworthy condition, regardless of size or location.
Secure Storage Facility
Exceeding TSSO Program requirements, our secure facilities feature E-Impound management systems for police-requested tows and evidence storage. Both indoor and outdoor impound lots maintain strict security standards for vehicles requiring temporary storage following impoundment for impaired driving, stunt driving, or other legal requirements.
Float Service & Machinery Moving
Specialized machinery and equipment moving services for industrial clients. Our team handles complex relocations in challenging environments using purpose-built equipment. With decades of experience, we ensure safe transport of heavy machinery and industrial equipment while maintaining compliance with all transportation regulations.
People
Derek Didone Sr
CEO
Founder of County Towing in 1978, Derek Sr. has over 40 years of industry experience. He established the company's reputation for excellence and safety, building it into Southwestern Ontario's leading towing operation through strategic acquisitions and fleet expansion.
Derek Didone Jr
Operations
Leading daily operations with hands-on experience from the family business. Derek Jr. manages the 18-member team and 24-truck fleet, maintaining the company's commitment to 24/7 service while expanding capabilities through specialized training programs and equipment investments.
Questions
What services does County Towing offer?
We provide heavy-duty towing, cross-border tractor swaps, emergency road service, vehicle recovery, secure storage, machinery moving, and load transfer services.
Are you available for emergency services?
Yes, our emergency road service operates 24/7 with immediate response for vehicle unlocks, battery boosts, and roadside assistance.
Do you handle cross-border towing?
Yes, located in a border town, we regularly perform cross-border tractor swaps and heavy-duty towing into the United States.
What makes your recovery services unique?
Our team has over 40 years of experience handling complex recoveries with specialized equipment and rigorous safety training for all scenarios.
Are you TSSO certified?
Yes, we're an approved TSSO Service Provider meeting all regulatory requirements for police-requested tows and impound services.
How many locations do you operate from?
We have three locations across Essex County, including two terminals in Harrow and Essex, Ontario.
Reviews (5)
Ryan Holman
Jan 10, 2022
Report
The times I've been in need of a tow these guys are who I call. They're the best around! I've left them in charge of moving my truck (which is my metal baby) as carefully as it it was their own. Small town tow with really big hearts.
Robert Kumpf Bobbo
Aug 01, 2021
Report
Was okay. The construction in Harrow .Makes it hard to find. It,s construction season. People need to slow down in the construction zones .
Anthony Spanic
May 10, 2021
Report
Great service! Very nice driver and very professional. HOWEVER, DO NOT give them your credit card info prior to knowing what your paying for. Got charged 2 hours of service (almost $400) for a 15 min call + 30 minutes of travel time. Will not be using this company again unfortunately.
Anthony Foster
May 02, 2021
Report
Critical:Value
They did do a good job of picking up but Make up prices on the go and very rude on phone and hung up when I asked why the cost was so high.
Service:Car towing
They did do a good job of picking up but Make up prices on the go and very rude on phone and hung up when I asked why the cost was so high.
Service:Car towing
Melissa J.
Mar 01, 2021
Report
Onstar set up to have my 2021 Cadillac XT4 to the dealership from the 401 for a flat tire, I was informed due to covid there would be no ride alongs allowed. Therefore I wouldve been left stranded at 6 am in minus10 weather . Im a Heath care worker who was headed to work in the middle of a pandemic. I picked my vehicle up only to find their tow truck driver got salt and mud all over my interior and had no decency to wipe it down with the microfibre rag sitting in the door... next to the interior spray. I contacted these guys and gave them the benefit of the doubt to fix the problem. Its
