Business Details
Your Trusted 24-Hour Taxi Service in Thunder Bay
For decades, Diamond Taxi has been Thunder Bay's trusted provider of reliable transportation services. As the city's only taxi company with a computerized dispatch system, we utilize GPS technology to ensure rapid response times and accurate arrival estimates. Our commitment to innovation includes a call-back service that eliminates the need to wait outdoors, enhancing customer comfort. We specialize in airport transfers, corporate accounts with reduced rates, and wheelchair-accessible vehicles, serving the community for 30 years beyond legislative requirements.Our fleet of fuel-efficient vehicles and knowledgeable drivers ensures efficient, safe transportation 24 hours a day. We prioritize customer satisfaction through competitive pricing, transparent communication, and a dedication to evolving with technological advancements. Corporate clients benefit from streamlined account management and cost-saving solutions tailored to business needs. Our team remains dedicated to maintaining Thunder Bay's highest standards in taxi services through continuous improvement and community-focused practices.
Services
Airport Transfers
Corporate Accounts
Wheelchair Transport
Event Transportation
Delivery Services
Highlights and features
- We operate Thunder Bay's only computerized dispatch system with real-time GPS tracking
- Our wheelchair-accessible vehicles have exceeded accessibility requirements for 30 years
- Corporate clients receive exclusive rate reductions through dedicated account management
- Experienced drivers provide efficient local route knowledge for all destinations
- Automated callback system eliminates outdoor waiting during pickups
Services
Airport Transfers
Diamond Taxi specializes in timely airport transportation to and from Thunder Bay International Airport. Our drivers monitor flight schedules to accommodate delays and ensure punctual departures. Competitive flat-rate pricing available for stress-free travel.
Corporate Accounts
We provide customized transportation solutions for businesses with invoicing and discounted rates. Companies receive dedicated account management and usage reporting for streamlined expense tracking. Ideal for client transportation and employee travel needs.
Wheelchair Transport
Our fleet includes specialized vehicles meeting and exceeding accessibility standards. Trained drivers assist with secure transport for mobility-impaired passengers. Reservations ensure availability of accessible vehicles when needed.
Event Transportation
We offer hourly rentals for weddings, stag parties, and special events. Vehicles remain on standby for group transportation needs. Competitive rates apply for extended bookings during celebrations and night outings.
Delivery Services
Our taxi fleet provides local delivery solutions for time-sensitive documents and small packages. Real-time tracking ensures reliable item transport between Thunder Bay locations with quick turnaround times.
Questions
How do I book a taxi with Diamond Taxi?
Call our main dispatch line at 807-622-6001 or use our online booking system for immediate reservations.
Do you offer wheelchair-accessible vehicles?
Yes, we maintain specialized accessible taxis exceeding legislative requirements. Specify accessibility needs when booking.
What payment methods do you accept?
We accept Lift+, Specialized Transit Taxi Scrip, and major credit cards for convenient payment options.
Are corporate accounts available?
Yes, businesses can apply for corporate accounts with discounted rates and simplified billing processes.
What happens if I need to cancel a ride?
Contact our cancellation line at 807-622-6235 as soon as possible to avoid potential charges.
Do you provide airport transportation?
Yes, we specialize in airport transfers with flight tracking to accommodate schedule changes.
Reviews (4)
Cleopatra Prescott
Dec 29, 2021
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I love that I could track my taxi. The driver was friendly and kind. They were a lot more efficient and helpful than the other service in Thunder Bay.
Derek Silver
Dec 29, 2021
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If you want your time wasted or to be stranded this is the taxi company for you. I waited for one and a half hours got three texts claiming driver was on the way. All of them bailed, called dispatcher he said I was next in line. Received another text for another driver, and guess what they didn't show up.
Jake Larrett
Dec 21, 2021
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The taxi smelled bad, couldn't understand the driver (too quiet and mumbly). Dropped us off at the wrong hotel so we had to walk an hour in a new storm. Other than not bad. 3 stars
Jessica Fowler
Nov 20, 2021
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Absolutely horrible customer service. I called over an hour in advance to order a taxi for 8:30, the taxi is half an hour late. When I called the lady on the phone was extremely rude and short with me and blamed me for being late for work stating I "didn't allow enough time to make it to work" I will NEVER be taking this taxi service again. The women was horrendous.