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Absolute Travel Specialist Absolute Travel Specialist
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25 Years
experience
Emergency
services
Your Trusted Travel Partner in Halifax
At Absolute Travel Specialist, we are dedicated to redefining personalized service in the travel industry. Established in 2001 by Elayne Pink and Fred Mack, our agency combines over 75 years of collective experience to deliver tailored travel solutions. Merging with Concord Travel in 2009 expanded our expertise, welcoming Shelley Campbell, a specialist in Asian and Incan Trail travel. As a member of TravelSavers Canada, we leverage global partnerships to offer competitive pricing while maintaining local, hands-on service.

Our team prioritizes building lasting client relationships, ensuring every journeyfrom corporate travel to bucket-list adventuresis seamless. Recognized as Metro News' Best Travel Agency in Halifax (2017-2019), we provide 24/7 emergency support and specialize in customizing trips to meet individual needs. With a commitment to excellence, we handle every detailfrom complex itineraries to last-minute changesso clients can focus on enjoying their travels.
Services
Custom Travel Planning Cruise Packages Concert Event Packages Corporate Travel Management Emergency Travel Assistance Destination Weddings Group Tours Vacation Packages Adventure Travel Luxury Getaways
Details
  • Year established: 2001
Highlights and features
  • We offer 75+ years of combined travel expertise with personalized service.
  • Our TravelSavers Canada membership ensures competitive global pricing.
  • 24/7 emergency travel assistance for uninterrupted peace of mind.
  • Custom trip planning tailored to unique preferences and budgets.
  • Proven track record in managing complex itineraries and last-minute changes.
What people say
Exceeded expectations Flawless travel arrangements 24-hour emergency service Personalized service Expert recommendations
Update Listing
Services
Custom Travel Planning
Our custom travel planning service creates personalized itineraries based on individual preferences, budgets, and interests. Whether planning a family vacation, corporate retreat, or romantic getaway, our experts handle every detailfrom accommodations and transportation to unique local experiences. With deep destination knowledge and industry partnerships, we ensure seamless, memorable trips that exceed expectations.
Cruise Packages
We specialize in curating cruise packages across river, ocean, and luxury liners. From European river cruises to Caribbean voyages, our team secures preferred amenities, onboard credits, and exclusive shore excursions. With partnerships like AMA Waterways and Viking Cruises, we offer value-added benefits and 24/7 support to ensure stress-free maritime adventures.
Concert Event Packages
Our concert event packages combine premium tickets with travel logistics for major performances. Clients receive curated experiences like Elton John or Cher concerts, including hotel accommodations, VIP access, and transportation. With insider knowledge of venue logistics, we ensure hassle-free attendance at bucket-list music events.
Corporate Travel Management
We streamline corporate travel with dedicated account management for businesses and sports teams. Services include group bookings, expense tracking, and 24/7 emergency support. Our expertise in navigating complex itineraries ensures professionals focus on their objectives while we handle logistics, from flights to ground transportation.
Emergency Travel Assistance
Our round-the-clock emergency service addresses travel disruptions, from flight cancellations to medical crises. Unlike third-party providers, our in-house team resolves issues directly, leveraging airline and supplier relationships to rebook flights, arrange accommodations, or coordinate medical evacuations swiftly and efficiently.
People
Elayne Pink
Vice President & Travel Specialist
With over 35 years in travel, Elayne specializes in corporate and leisure travel. She excels in crafting personalized experiences, particularly in the Mayan Riviera, and ensures client satisfaction through meticulous attention to detail.
Fred Mack
Vice President & Travel Specialist
Fred brings 25 years of experience in retail and wholesale travel, specializing in group planning for sports teams and schools. His expertise in securing net rates ensures clients receive competitive pricing on customized trips.
Shelley Campbell
Senior Travel Specialist
A 25-year industry veteran, Shelley is an Inca Trail specialist and Disney expert. Her focus on Asian travel and personalized service ensures clients receive immersive, well-crafted itineraries tailored to their interests.
Questions
How do I book a custom trip with Absolute Travel?
Contact us via phone or email to discuss your travel goals. Our specialists will create a tailored itinerary, handle bookings, and provide detailed documentation for a stress-free experience.
Do you offer 24/7 travel assistance?
Yes, our in-house emergency team is available 24/7 to resolve disruptions, from flight changes to medical emergencies, ensuring continuous support during your trip.
Can you plan group or corporate travel?
Yes, we specialize in group and corporate travel, managing logistics for sports teams, schools, and businesses with dedicated account management and cost-effective solutions.
What payment methods do you accept?
We accept major credit cards and direct bank transfers. Specific payment options are detailed during the booking process, with flexible arrangements available for large groups.
How do you handle travel disruptions?
Our team proactively monitors bookings and intervenes immediately during disruptions, leveraging supplier relationships to rebook flights, arrange accommodations, or provide real-time updates.
Do you specialize in specific destinations?
We offer expertise in global destinations, including the Mayan Riviera, Europe, Asia, and adventure travel like the Inca Trail, ensuring in-depth knowledge for every itinerary.
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Reviews (6)
Russell Pearston
Jan 01, 2021 Report
I think that in a time of a pandemic that people would be more responsible. So many of the cases of COVID-19 are travel related and here this company is just worried about their bottom dollar. Get it through your head. Economies can and will recover over time but you cannot recover the loss of a life. Stop trying to make things seem to safe where you may not have any professional medical background that can support this being completely safe. Ask yourself this question: can you live with knowingly risking another life for your pleasure? There are still many locations to visit and things to do here
Tanya Pickrem
Nov 08, 2020 Report
Elayne and her team of amazing travel assistances, have helped me with my very first trip for my family to Cuba, then without any hesitation and great professionalism I was able to postpone due to circumstances beyond anyone's foreseeable control. They were able to help me in under 5 minutes. I can't say enough about Absolute Travel. Folks if you are travelling use a travel agent who can assist you with any and all issues, so you can relax and know you are taken care of. Thank you Elayne, Fred and Shelley for insuring my family and countless others travels are will taken care of. Stay safe, and
Jacob O'Neil
Oct 27, 2020 Report
The idea of a "Cuba bubble" is irresponsible. NO unnecessary travel. How difficult is that to understand!?!.
Sarah Mac Donald Cassidy
Mar 26, 2020 Report
Elayne Pink has planned most of our trips for the last 20 years. She and her team are dedicated and offer exceptional service. They are fun and we have great respect for them and wish to support them during these trying times.
Tim Harris
Mar 02, 2020 Report
Always attentive. Got me out of more than one year travel issues when flying and flights being cancelled. Got me on other flights way ahead of the others on the flight trying to deal directly with the airlines. They are pros!
Dianne Ikeda
May 07, 2019 Report
I emailed on March 13 about looking into booking a trip. It took a week for them to get back to me asking about specifics of what I want. Despite multiple emails asking for an update, I still have not been given any options on May 7. Almost 2 months to get back to me is unacceptable in my opinion!