Business Details
Emergency
services
Trusted Water Treatment Solutions in St. Thomas
Elgin Pure Water has established itself as a leader in water treatment solutions through decades of dedicated service. Our expertise stems from a commitment to quality and innovation, offering only the highest-grade products and professional services. We specialize in water softeners, iron removers, drinking water systems, ultraviolet sterilizers, and chemical injection systems tailored to residential needs. As the exclusive local dealer for Kinetico, we provide non-electric, environmentally-friendly systems with industry-leading warranties. Our service team includes licensed plumbers and certified technicians available for installations, repairs, and planned maintenance programs.We distinguish ourselves through comprehensive 24-hour emergency response capabilities and flexible financing options. Our self-service water refill station offers reverse osmosis, alkaline+, and distilled water solutions. With a focus on environmental responsibility, we help customers reduce bottled water consumption while improving household water quality. Our 10-year system warranties and one-year performance guarantee demonstrate confidence in our offerings. We remain committed to enhancing quality of life through superior water treatment technology and personalized service.
Services
Water Softeners
Drinking Water Systems
Whole Home Filtration
UV Water Sterilizers
Plumbing Services
Planned Maintenance
Water Testing
Equipment Rentals
Refill Station
Emergency Response
Highlights and features
- We offer Kinetico's non-electric, salt-efficient water systems with 10-year warranties
- Our team includes licensed plumbers and certified service technicians
- We provide 24-hour emergency water treatment response services
- We offer flexible financing and rental options for all equipment
- We guarantee system performance with one-year money-back assurance
Services
Water Softeners
Our high-efficiency water softeners protect homes from hard water damage using environmentally-friendly technology. These systems remove mineral deposits that cause scale buildup in pipes and appliances. We offer Kinetico's non-electric models with 10-year warranties and salt-efficient operation.
UV Sterilizers
UV water sterilization systems destroy 99.9% of harmful microorganisms including E.coli and Cryptosporidium. These systems provide continuous disinfection without chemicals, ensuring safe drinking water at every tap. We offer professional installation and maintenance services for residential systems.
Plumbing Services
Our licensed plumbers specialize in water treatment equipment installation and system repairs. We handle complete system setups including pressure tanks and iron removal units. Emergency service technicians respond promptly to urgent water system failures.
Planned Maintenance
Our maintenance programs ensure optimal system performance through scheduled inspections and servicing. Certified technicians perform comprehensive checks on softeners, filters, and sterilization units. Regular maintenance extends equipment lifespan and maintains water quality standards.
Water Testing
We provide comprehensive water testing services including onsite sampling and laboratory analysis. Our technicians identify contaminants and recommend appropriate treatment solutions. Testing options include bacterial analysis and mineral content evaluation.
Questions
What water treatment services do you offer for residential properties?
We provide complete water treatment solutions including softeners, filtration systems, UV sterilizers, and iron removal systems. Our services include installation, maintenance, and emergency repairs.
Do you offer emergency water treatment services?
Yes, we provide 24-hour emergency response for urgent water system failures. Our technicians are available to resolve critical issues at any time.
Are financing options available for water treatment equipment?
Yes, we offer flexible financing and rental options for all water treatment systems. This includes both new and refurbished units at affordable rates.
What makes Kinetico systems different from other water softeners?
Kinetico systems use non-electric technology powered by water flow, making them more energy-efficient. They also feature salt-efficient operation and 10-year comprehensive warranties.
Do you service areas outside Elgin County?
We primarily serve Elgin, Middlesex, and Oxford counties. For specific locations beyond these areas, please contact us to discuss service availability.
What water quality testing options are available?
We offer onsite water sampling, in-house testing, and third-party laboratory analysis. Testing covers bacterial contamination, mineral content, and other water quality parameters.
Reviews (2)
Rob & Donna Crozier
Aug 14, 2020
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Our very aged Kinetico water softener started to underperform, and we were directed to Elgin as they were the nearest service rep to us. I cannot say enough complimentary things about this company, and in particular Stan Hyde, the technician specialist who ended up servicing our equipment. He was so very patient with my many questions about diagnosing our problem, and he offered excellent advice about repairing our equipment. As it was easier for us to take our unit to them (they are about 125 km away), Stan was most helpful at explaining how to take it apart. He easily spent more than an hour
Jennifer Silcox
Aug 06, 2019
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Stan was very friendly and knowledgeable and explained what was being done. We are new to living somewhere that needs water treatment so having it explained was super helpful.
