Business Details
39 Years
experience
Emergency
services
Trusted Mental Health Counseling Services in Campbell River
Established in 1987, we are a community-rooted nonprofit organization dedicated to enhancing mental wellness across Upper Vancouver Island. Our Employee Family Assistance Program (EFAP) and private-pay services provide accessible, trauma-informed counseling for individuals, couples, families, and workplaces. With over 35 years of experience, our team of accredited professionals delivers evidence-based therapies tailored to diverse needs, including anxiety, depression, trauma, and life transitions.We prioritize cultural safety, inclusivity, and confidentiality, ensuring clients receive compassionate care without session limits. Our services extend through face-to-face, virtual, and phone modalities, supported by partnerships with 70+ community organizations. As a transparent nonprofit, we publish annual reports detailing our financial and operational impact. Our mission remains focused on fostering connection, resilience, and holistic wellness for all residents of British Columbia.
Services
Professional Counselling
Critical Incident Response
Wellness Workshops
Employee Family Assistance Program
Couples Counselling
Youth Counselling
Virtual Therapy Sessions
Workplace Mental Health Training
Details
- Year established: 1987
Highlights and features
- We offer counselling without session limits for meaningful, lasting change.
- Our counsellors are professionally trained and accredited by recognized bodies.
- We provide inclusive, culturally safe environments for marginalized populations.
- Our community-based approach ensures services align with local needs.
- Confidentiality is guaranteed with clear legal boundaries explained upfront.
Associations and certifications
- Canadian Counselling and Psychotherapy Association (CCPA)
Services
Professional Counselling
Our accredited counselors provide personalized therapy for individuals, couples, and families. Services address anxiety, depression, trauma, and life transitions using evidence-based methods like CBT and DBT. Sessions are available in-person, via video, or phone with no session limits.
Critical Incident Response
We deliver immediate crisis counseling and debriefings for workplaces experiencing traumatic events. Services include on-site support, stress management, and follow-up care to mitigate PTSD risks while maintaining employee well-being.
Wellness Workshops
Customizable mental health workshops enhance workplace culture through topics like stress management and communication. Delivered virtually or on-site, these sessions promote productivity and emotional resilience among employees.
Employee Family Assistance Program
Partner organizations access confidential counseling for employees and dependents. Services include life coaching, addiction support, and family therapy, ensuring comprehensive mental health coverage aligned with workplace needs.
Youth Counselling
Specialized counseling for ages 10-18 addresses academic stress, family dynamics, and identity challenges. Therapists use age-appropriate techniques to build coping skills while involving families in the healing process.
People
Kelsi Baine
Executive Director, Counsellor
Certified Canadian Counsellor with 18 years of experience in trauma-informed therapy. Specializes in couples counseling and community mental health leadership in Campbell River.
Cheryl Close
Counsellor
Registered therapist with expertise in anxiety, grief, and relational challenges. Offers person-centered care grounded in 15 years of community mental health experience in Merville, BC.
Amy Dugas
Counsellor
Trauma specialist focusing on relational healing and emotional regulation. Combines PhD-level research with clinical practice to address complex mental health needs across life transitions.
Holly Kleban
Counsellor
Licensed therapist with 14 years of clinical experience. Integrates psychodynamic and solution-focused approaches to treat depression, trauma, and family systems dynamics in Campbell River.
Natalie Maga
Administrative Coordinator
Office management professional ensuring seamless service delivery since 2015. Coordinates appointments and client communications while maintaining UIC's community-focused operational standards.
Questions
Who qualifies for EFAP counseling services?
Employees of our community partner organizations, their dependents (spouses, children aged 10-25), and retired staff from partner companies qualify for our EFAP services.
What counseling modalities do you offer?
We provide in-person sessions, video conferencing, and phone counseling to accommodate client preferences while maintaining therapeutic effectiveness.
How do I book an appointment?
Contact our Campbell River office via phone or email to schedule an appointment. Our coordinators will match you with an appropriate counselor promptly.
Are your services confidential?
All counseling sessions maintain strict confidentiality except in legally mandated reporting situations, which are explained during initial intake consultations.
Do you specialize in trauma treatment?
Yes, our team includes certified trauma professionals trained in EMDR, CBT, and complex trauma recovery techniques to address various traumatic experiences.
What workplace wellness programs are available?
We offer customized workshops on stress management, healthy communication, and mental health awareness delivered virtually or on-site at partner organizations.
Videos
Reviews (1)
John Baine
Jan 19, 2018
Report
Thanks Kelsi for letting me view your website. Your team has done a great job. The photography is very good. John
