Business Details
46 Years
experience
Affordable Designer Eyewear & Expert Eye Care Solutions
Established in 1980, we have built a reputation as a trusted provider of premium eyewear and eye care services across Canada. With 26 stores spanning Western Canada, our team of professional opticians combines extensive experience with personalized service to help customers find eyewear that balances style, comfort, and optical precision. We specialize in designer frames, contact lenses, and prescription lenses featuring advanced technologies, including digital lenses that enhance peripheral vision and reduce eyestrain. Our commitment to quality extends to comprehensive warranties covering frames, lenses, and nose pads, ensuring customer confidence in every purchase.As industry leaders in affordability and selection, we maintain the largest inventory of designer eyewear in Canada while offering exclusive promotions like our Designer 2-for-1 program. We operate under strict quality standards, providing free trials, on-site optometrists, and convenient online ordering systems to streamline the customer experience. Our certified partners, including Optiks International, deliver consistent service excellence across regional locations while maintaining local accessibility through neighborhood optical stores.
Services
Contact Lenses
Eye Exams
Designer Eyewear
Safety Eyewear
Digital Lenses
Progressive Lenses
Anti-Fatigue Lenses
Lens Coatings
Online Reordering
On-Site Fittings
Details
- Year established: 1980
Highlights and features
- We offer 26+ neighborhood optical locations across Western Canada
- Our stores provide 5,000+ designer glasses selections in stock
- Professional opticians ensure perfect fit and vision correction
- No-hassle warranties protect all eyewear purchases
- Exclusive 2-for-1 promotions on prescription eyewear
Services
Contact Lenses
We offer comprehensive contact lens solutions including daily, bi-weekly, and monthly disposable options. Our inventory features leading brands with prescriptions for astigmatism and bifocals. Customers enjoy convenient online reordering, free trial lenses, and professional fitting by certified opticians to ensure optimal eye health.
Digital Lenses
Our Freeform digital lenses use precision manufacturing to enhance peripheral vision at all distances. These lenses reduce head movement while driving, improve reading comfort, and minimize mid-range eyestrain through prescription surfacing on the lens interior for superior visual acuity.
Safety Eyewear
We provide customized safety eyewear solutions for workplace environments. Our certified opticians deliver proper fitting and frame selection meeting industry standards. Features include impact-resistant lenses, anti-fog coatings, and face shape-specific designs to prevent eye injuries and reduce workplace compensation claims.
Progressive Lenses
Our progressive lenses offer seamless vision correction across multiple distances. Unlike traditional bifocals, these lenses provide gradual transitions between prescriptions for uninterrupted visual clarity. Available in customized office lens options optimizing near and mid-range vision for specific work environments.
Lens Coatings
We offer premium lens coating options including anti-reflective treatments, scratch-resistant surfaces, and blue light filters. Customers can select individual coatings or value packages featuring Transitions lenses that adapt to sunlight and polarized tints eliminating glare from water or ice surfaces.
Questions
What eyewear brands do you carry?
We offer an extensive selection of leading designer brands across all our locations, with the largest inventory of premium eyewear in Canada.
Do you provide eye exams?
Certified optometrists are available in all stores for comprehensive eye exams recommended every two years for maintaining optimal vision health.
What lens coating options exist?
We offer anti-reflective, scratch-resistant, blue light filtering, and Transitions lenses through customizable a-la-carte options or discounted packages.
Videos
Reviews (7)
Fay Munro
Jan 29, 2022
Report
I have now purchased two frames on two different occasions from this location. My frames came earlier than expected, which was a nice bonus. The staff are very knowledgeable and polite, will definitely return in the future!
M.
Jan 25, 2022
Report
Went when there was a promo for 50% off lenses. The frames I wanted were out of stock so Jules helped me find a pair that were even better. Unfortunately the glasses came with a small chip but they ordered a new lens once I called them about it and they fixed it in one trip.
Judy Dodman
Jan 11, 2022
Report
I recently broke my only pair of glasses. Monique at Factory Optical helped me pick out two new pairs that better suited my face and were reasonably priced. It was the week before Christmas, but she was able to get one pair rushed through in just a few days so I had at least one pair of glasses over the Christmas holidays. I am very pleased with the friendly and attentive customer service I received and would 100% recommend this office to a friend.
Patel Paris
Dec 13, 2021
Report
Spend more then $900/- on Tom Ford Glasses, they sold me demo frame seating on shelf. Gold / design woreout in few months. Does it look original Tom Ford now ??? Waste of money.
Sheri Seidel
Oct 31, 2021
Report
Amazing experience! Brought in two pair of glasses for minor repairs. Even though they were not purchased through FO, I was still treated like a regular patron. Service was top notch, and Monique is absolutely wonderful. Many recommendations coming her way to friends in need of optical services! Factory Optical found a gem in Monique!!
Kunal Desai
Sep 30, 2021
Report
This is the best optical store. People are too kind. They didn't even charge me for a small work on my glasses which were very special to me. I appreciate it.
John Austria
Sep 27, 2021
Report
Very knowledge and kind! Great staffs and amazing customer care. Took time to give the perfect frames and shared their amazing expertise!
