Scarborough City Cab

Business Details

32 Years

experience

Your Trusted Taxi Service in Toronto

Scarborough City Cab has been a trusted provider of door-to-door transportation in Toronto since 1994. Specializing in wheelchair-accessible services, we have proudly partnered with TTC Wheel-Trans since 1995, offering reliable trips to airports, hospitals, educational institutions, and shopping centers. Our fleet of ramp-equipped minivans ensures safe transport for individuals using mobility aids. With over 28 years of experience, we operate 2.3 million annual revenue kilometers and serve 400,000+ riders, maintaining a 90%+ customer satisfaction rate. Our drivers undergo rigorous training, including City of Toronto-certified accessible vehicle programs, and we prioritize safety, punctuality, and compassionate service.

As a locally owned company, we focus on community needs while supporting municipalities across Canada through paratransit partnerships. Our commitment to excellence includes 24/7 dispatch, real-time monitoring, and a fleet maintained to MTO standards. We continuously invest in driver education, vehicle technology, and operational efficiency to meet evolving customer needs. Our mission is to empower seniors and individuals with special needs through dependable transportation solutions, fostering independence and accessibility across the Greater Toronto Area.

Services

Wheelchair Accessible Taxi Airport Transfers Corporate Accounts Paratransit Services 24/7 Dispatch

Details

Year established: 1994

Highlights and features

We have over 28 years of experience providing accessible transportation in Toronto.
Our drivers complete City of Toronto-certified accessible vehicle training annually.
We maintain a 90%+ customer satisfaction rating through reliable service.
Our fleet meets MTO safety standards with regular preventative maintenance.
We offer 24/7 dispatch and real-time monitoring for trip reliability.

Associations and certifications

City of Toronto Accessible Vehicle Training Program

What people say

Polite driver On time Helpful with bags Fantastic service Accommodated special needs

Website

Update Listing

Services

Wheelchair Accessible Taxi

Our ramp-equipped minivans provide door-to-door transportation for individuals using wheelchairs, scooters, or walkers. Drivers complete annual City of Toronto-certified training to ensure safe mobility-aid securement. This service connects riders to medical appointments, airports, and daily destinations across Toronto and beyond.

Airport Transfers

Pre-booked trips to Pearson International Airport (YYZ) and Billy Bishop Toronto City Airport. Our drivers monitor flight schedules to ensure timely departures and arrivals, with vehicles maintained to MTO safety standards for long-distance travel comfort.

Corporate Accounts

Custom transportation solutions for organizations with monthly billing options. We serve employee travel needs and client transportation requirements, supported by 24/7 dispatch and detailed invoicing reports for corporate clients across Canada.

Paratransit Services

Specialized door-to-door transportation for municipalities, including York Region, Calgary, and Winnipeg. Our service includes operator training, real-time monitoring, and fleet management to support vulnerable citizens' commuting needs.

24/7 Dispatch

Computer-assisted dispatch technology ensures timely pickups with real-time trip monitoring. Our team handles service updates, cancellations, and incident reporting continuously, maintaining 90%+ on-time performance ratings across 2.3 million annual revenue kilometers.

Questions

Do you offer wheelchair-accessible vehicles?

Yes, our fleet includes ramp-equipped minivans for manual and electric wheelchairs.

Are airport transfers available?

We provide pre-booked trips to Pearson International and Billy Bishop airports.

Do you serve corporate clients?

Yes, we offer monthly billing accounts for employee and customer transportation needs.

What safety measures are in place?

Drivers undergo annual training, vehicles meet MTO standards, and we use secure mobility-aid procedures.

Reviews (5)

Write a Review

Milton Bordignon

Oct 21, 2021 Report

Highly recommended. I had asked a Lyft and they stood me up without notice. Then I asked a Cab in this company and I was about to loose a train, so they sent me the cab really fast! And the taxi driver did an amazing job too to get me there on time.

Susan Turner

Sep 22, 2021 Report

Both drivers (to and from) were good. The cabs were spotless. I would definitely use this service again.

Jesse Rivera

Sep 19, 2021 Report

When I called back after the cab didn't come in 20 minutes the dispatcher admitted right away that they'd sent the cab to the wrong location and promptly sent one to the correct location. It's wasn't a particularly fun wait, what with tending a very pregnant woman sitting on an overturned butt bucket in the rain sodden parking lot of Best Buy at on Progress Rd. at midnight after an extremely enervating day. Oh well, we were already there, the rain had stopped, it was cool. When the driver finally did arrive they were professional and courteous and quick got us where we needed to go. He didn't

Gary C.

Sep 10, 2021 Report

I started off working overnights for this company. The job was easy to learn and the drivers are genuinely hard working, caring, and honest people. This is a very small company and the people that do work at the office make you feel as though your apart of the family. Its great to see positive reviews for SCC compared to other cab companies. Keep up the great work Sam, Mr Paul, Susan, Gurjeet.

Jo Ha

Sep 03, 2021 Report

Critical:Punctuality
Cab arrived late. Dispatcher said that the wchr taxi had a flat tire and that another vehicle would be sent in 10 to 15 min. The new vehicle arrived 30+ minutes later. Will not be using their services upon the return or ever again.