Business Details
18 Years
experience
Emergency
services
Your Trusted Destination for Men's Fashion in Waterloo
Channers Waterloo has been a trusted name in men's fashion since our founding in 2008. As a family-owned business, we pride ourselves on offering premium apparel and footwear from over 50 international designers, including Hugo Boss, Canali, and Z Zegna. Our Waterloo location provides personalized shopping experiences through services like shop-by-appointment and made-to-measure tailoring, ensuring every client finds the perfect fit. With a dedicated master tailor on-site and complimentary alterations for regular-price items, we combine tradition with modern convenience.Our commitment extends beyond fashionwe actively support local causes like Ovarian Cancer Research through annual events. With decades of combined experience in menswear, our team delivers expert guidance on coordinating wardrobes and selecting timeless pieces. We maintain authoritativeness through partnerships with top designers and maintain trustworthiness through transparent service and community engagement.
Services
Shop by Appointment
Made-to-Measure Tailoring
Special Tailoring
Fashion Emergency Solutions
Wardrobe Consultation
Gift Certificates
Wedding Outfits
Clothing Repair/Replacement
Home Closet Inventory
Personalized Promotions
Details
- Year established: 2008
Highlights and features
- Family-owned since 2008 with personalized service
- Premium selection from 50+ international brands
- Complimentary tailoring on all regular-price fashions
- Made-to-measure options for perfect fit
- Active in local community initiatives
What people say
Excellent service
Find what I am looking for
Personal experience
Great personal experience
Annual fashion show success
Services
Shop by Appointment
Our staff pre-selects garments based on your style and needs, available outside regular hours with advance notice. This service ensures efficient shopping while maintaining flexibility for busy schedules. Clients receive curated selections tailored to their preferences.
Made-to-Measure Tailoring
Specialized tailoring for suits, jackets, trousers, and shirts using premium fabrics. Our process accommodates individual measurements and style preferences, offering customization options for buttons, linings, and stitching details. Available for both business and casual wear.
Special Tailoring
In-store tailoring using traditional techniques for perfect garment fit. Complimentary service for regular-price items includes adjustments to ensure optimal comfort and appearance. Our master tailor handles complex modifications with precision.
Fashion Emergency Solutions
Immediate assistance for last-minute requirements like stain removal, tie rentals, or complete outfit changes. Our team provides quick solutions for unexpected events while maintaining professional standards. Available during operating hours for walk-in customers.
Wedding Outfits
Comprehensive wedding attire solutions including suit selection, color coordination, and accessory matching. Free tailoring and group rates for wedding parties. Our specialists help create customized looks for grooms and their entourage with European and Canadian designer options.
People
Mark Channer
President
Founder with over 17 years in menswear retail, leading expansion from London to Waterloo. Focuses on personalized service and community engagement through annual charity events.
Mike Logan
General Manager
Manages daily operations with extensive knowledge of premium menswear brands. Coordinates staff to maintain high service standards and client satisfaction across all store departments.
Katie Metzinger
Master Tailor
Specializes in precise alterations using traditional techniques. Ensures perfect garment fit through meticulous attention to detail, handling both simple and complex tailoring requirements.
Questions
Do you offer tailoring services?
Yes, we provide complimentary tailoring on all regular-price mens fashions with a master tailor available in-store.
Can I schedule a private shopping appointment?
Yes, we offer shop-by-appointment services outside regular hours with advance notice for personalized garment selection.
Do you carry wedding attire?
Yes, we provide complete wedding outfit solutions including made-to-measure options, group rates, and free tailoring for wedding parties.
What payment methods do you accept?
We accept major credit cards and email transfers for purchases including gift certificates and regular merchandise.
Are gift certificates available?
Yes, we offer gift certificates with no expiry date, available in any denomination for pickup or delivery.
Videos
Reviews (5)
Mitch Bleskie
Dec 25, 2021
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Had an awesome experience dealing with the owner Mark, last night. Mark was personable, professional and provided excellent customer service. I went in to buy a Moose Knuckles jacket and walked out with a Nobis! Mark answered all my questions and educated me about the different products. Hands down will be coming here again! Great job.
Andrea Lawson
Oct 21, 2021
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Excellent service. We were well looked after and we walked out with more than we had anticipated on buying! Mark and his team were gracious and we really felt appreciated and like our business was appreciated.
Cameron Wielhouwer
Oct 11, 2021
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Mark at Channer's Mens Apparel helped myself, fathers, and groomsmen find suits for my wedding day. All of the guys were fitted, and any alterations were done in a timely manner. Excellent customer service & quality products. Highly recommend!
Andy
Sep 28, 2021
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Excellent customer service. Staff member assisted me immediately and was able to give proper advice and care.
Justin Harbin
Aug 17, 2021
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*Sigh* I have to preface that Mike really did try to help me, but maybe a little too late. Another sales rep helped size me for a shirt, said they do alterations to dart any loose fitting bits. That said, even after darting the shirt was just too big. I put blind faith in the professionals as this is their living, but off the get go the shirt simply wasn't the right size. I understand off the rack will never be the same as custom, but I'm disappointed in the service of the first rep. By that point Mike can only do more alterations to what was already purchased and I can't return something so heavily
