Business Details
27 Years
experience
Your Trusted Source for Hot Tubs & Pools in Medicine Hat
Spatacular Hot Tubs has served Medicine Hat and surrounding areas since 1999, evolving from a small retail hot tub business to a comprehensive provider of hot tubs, swimming pools, billiards supplies, and related services. Our commitment to quality is demonstrated through in-house technicians, partnerships with trusted brands like Arctic Spas and Canada Billiard, and a focus on energy-efficient solutions. We offer free water testing, filter cleaning by donation, and site checks for new installations while maintaining transparent pricing and financing options. Our team provides expert guidance on product selection, installation, and maintenance, ensuring customer satisfaction through personalized service. With a showroom featuring diverse products from cedar gazebos to saltwater pool systems, we combine technical expertise with practical knowledge to meet residential and commercial needs.Our Arctic Spas heat-lock system reduces energy costs through advanced insulation techniques, while our billiards services include disassembly, relocation, and re-clothing. We maintain equipment on-site and provide seasonal maintenance programs, including pool winterizing and hot tub moves. Our technicians handle both traditional chlorine and modern saltwater systems, offering troubleshooting support and water quality analysis. Backed by manufacturer warranties and industry certifications, we prioritize customer education through resources like our Spa School guide and product brochures.
Services
Hot Tubs
Swimming Pools
Billiards Supplies
Pool Maintenance
Cedar Gazebos
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in hot tub and pool services
- Our in-house technicians ensure quality installations and repairs
- We offer financing options for all our products
- Serving Medicine Hat and surrounding areas since 1999
- Carry premium brands like Arctic Spas and Canada Billiard
Associations and certifications
- Arctic Spas
What people say
Lovin' the tubbin'
Beautiful new and used options
Services
Hot Tubs
We offer Arctic Spas hot tubs designed for cold climates with energy-efficient features like our Heat-Lock System. Our selection includes small units for personal use up to large models accommodating 9 people. Each hot tub features durable acrylic shells, insulated covers, and customizable jet configurations. Our technicians provide installation, maintenance, and repair services for all makes and models.
Swimming Pools
We supply and service both in-ground and above-ground swimming pools from trusted brands like Kafko and Vogue. Our experts help clients choose between vinyl liner pools, steel wall pools, and polymer wall models based on budget and space requirements. We offer complete installation services including site preparation, equipment setup, and water chemistry balancing.
Billiards Supplies
Our billiards department features Canada Billiard products including pool tables, poker tables, and game room furniture. We provide professional disassembly, relocation, and re-clothing services for existing tables. The showroom displays both classic and contemporary designs with options for commercial and residential spaces.
Pool Maintenance
We offer comprehensive pool maintenance programs covering chemical balancing, filter cleaning, and seasonal startup/shutdown services. Our technicians handle both traditional chlorine systems and modern saltwater systems using products like BioGuard and SaltScapes. We provide weekly maintenance options and emergency service for water quality issues.
Cedar Gazebos
We install Western Red Cedar gazebos and outdoor structures from Visscher Specialty Products. Available in semi-enclosed and fully-enclosed models, these structures feature durable construction with insect screens, metal roofs, and optional bar kits. Our team provides consultation on design choices including Tuscany, Windsor, and Barcelona styles.
Questions
Do you offer installation services for hot tubs and pools?
Yes, we provide complete installation services for all hot tubs and pools we sell, including site preparation, electrical connections, and water chemistry balancing.
What brands of hot tubs do you carry?
We are the authorized dealer for Arctic Spas hot tubs and also service most other makes and models of spas and swimming pools.
Are financing options available for purchases?
Yes, we offer financing options for all our products including hot tubs, swimming pools, and billiards equipment. Ask our staff for details.
Do you service both chlorine and saltwater pools?
Our technicians are trained to service both traditional chlorine pools and modern saltwater systems using products like Onzen and Spa Boy.
What maintenance services do you offer?
We provide weekly chemical maintenance, filter cleaning, pool startup/shutdown services, and emergency repairs for both residential and commercial clients.
Do you sell pool chemicals and accessories?
Yes, we carry a full line of pool and spa chemicals from BioGuard and Arctic Pure, plus filters, test kits, and pool maintenance accessories.
Videos
Reviews (7)
Clinton Hartog
Dec 01, 2021
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Great products and people! The team looks after you. And the Arctic Spa brand is really built for our climate! Our Arctic Spa has really been a sanctuary of relaxation through a crazy couple of years. Thanks Jason, Leann, and the whole team!
Karen Metz
Dec 09, 2019
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The guys that work at Spatac are super good repair men. Always very helpful and fix the problem right away. However if you purchase a "refurbished" tub be aware that some of the parts will be used. Like a pump that will fail after 8 months and you'll be hit up with a hefty bill for a "new" one.
Robynn Schous
Nov 15, 2019
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I always like to support our local businesses; however they don’t carry the Infinity Edge tub design we wanted; therefore I sought out recommendations from friends and family. We were referred to Jason and staff in Medicine Hat as we were told they provide excellent service and support. We were nervous to make such a large investment not knowing… the business or staff; however, felt very comfortable by the level of knowledge our sales girl provided. For any questions she was unsure of, she reported back to us in a very timely manner and they accommodated every single request we had
Mark Watson
Feb 08, 2019
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Got my hot tub up and running for the wife after the heater kicked out in the cool/cold weather while I was out of town. Awesome quick service.
Lori Link
Sep 11, 2016
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They are great when you are in shopping and then purchasing, but after that it goes down hill, they don't know how to slow down and explain things. I have phoned Saskatoon to be able to get help with draining the hot tub, cleaning the tub and when I need help with my level.
Peter Murphy
Aug 02, 2016
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Their commitment to quality is demonstrated by the amazing products that they sell, in particular their Coast Spas. The features on the Coast Spas are really something to see!! For example, the Cascade II with a huge vanishing edge, the cool coloured rope lighting, huge pressurized Filtration systems, Extreme Sound & Lighting Systems, and other water features. When you combine these amazing spas with the impeccable service they are the obvious choice when considering a new hot tub.
Jason Judkins
Mar 24, 2015
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The only place to go... Jay and Leann will go the distance to help you out and all the staff is very friendly.