Business Details
29 Years
experience
Your Trusted Vancouver Island Flooring Experts
As a family-run, locally owned business operating on Vancouver Island since 1997, we bring over 25 years of industry experience to every project. Our three-generation legacy in the flooring business allows us to combine deep product knowledge with superior installation expertise. We pride ourselves on offering an extensive selection of Canadian and international flooring products, from hardwood and vinyl to tile and laminate, all backed by competitive pricing and manufacturer guarantees. Our team of seasoned professionals, including certified installers and experienced sales specialists, ensures every client receives personalized service tailored to their unique needs. Whether serving residential or commercial clients, we focus on delivering long-term solutions that enhance property value while maintaining exceptional aesthetic appeal.Our commitment to quality is reflected in our comprehensive services, including flooring installation, removal, disposal, and refinishing. With a reputation built on trust and reliability, we continue to serve Parksville and all of Vancouver Island, offering complimentary quotes and digital previews through our Roomvo technology. Our dedication to customer satisfaction is evident in our seamless project execution, punctuality, and responsiveness, which have earned us consistent positive feedback from clients across Nanaimo to Campbell River. We maintain transparency in all dealings, ensuring no hidden fees and guaranteeing value delivery within budget and timeline parameters. As a community-focused business, we remain dedicated to evolving with industry trends while preserving the family values that have defined us for decades.
Services
Hardwood Floor Installation
Carpet Installation
Tile Installation
Flooring Removal
Flooring Disposal
Transition Strip Repair
Hardwood Refinishing
Details
- Year established: 1997
Highlights and features
- We offer 25+ years of combined industry experience across our team
- Our 100% locally owned family business serves Vancouver Island communities
- We maintain extensive product knowledge across all flooring categories
- Our pricing includes manufacturer guarantees for added value
- We provide comprehensive installation, removal, and disposal services
What people say
Great service
Quality workmanship
Professional
Competitive pricing
Seamless process
Services
Hardwood Floor Installation
Professional hardwood floor installation services using premium Canadian and international products. Our certified installers ensure precise fitting and finishing for both residential and commercial spaces. We offer complimentary consultations to help clients select the ideal wood species, finish, and installation method for their specific needs and budget.
Carpet Installation
Comprehensive carpet installation services featuring noise-reducing, heat-retaining flooring solutions. We handle all aspects from subfloor preparation to final installation, working with top brands to provide durable, comfortable options for homes and businesses across Vancouver Island.
Flooring Removal
Professional removal of existing flooring materials including hardwood, carpet, tile, and laminate. Our team safely and efficiently prepares spaces for new installations while handling proper disposal of old materials in an environmentally responsible manner.
Hardwood Refinishing
Expert hardwood floor refinishing services that restore worn surfaces to like-new condition. We offer custom stain color options and premium finish choices to enhance the natural beauty of wood floors while extending their lifespan.
Transition Strip Repair
Specialized installation and repair of transition strips between different flooring surfaces. Our technicians ensure smooth, safe transitions while maintaining aesthetic continuity between spaces with varying floor coverings.
People
Jeff Matson
Owner/Sales
Third-generation flooring expert with 20+ years in installation and sales. Born and raised in Parksville, Jeff combines deep industry knowledge with community commitment. Enjoys motorcycle riding and family time.
Erica Upshaw
Office Manager
Over a decade of flooring industry experience with expertise in office administration. Originally from Nanaimo, Erica supports sales operations while enjoying family camping trips across Vancouver Island.
Corey Michalchuk
Sales
Parksville native with 15 years in flooring sales. Combines local knowledge with product expertise. Enthusiastic mountain biker who helps clients find perfect flooring solutions.
Brent Jossul
Commercial & Residential Sales
20-year construction industry veteran specializing in commercial developments and residential projects. Island-born expert with diverse construction background who enjoys golf and social activities.
Questions
What flooring services do you offer?
We provide complete flooring solutions including hardwood, carpet, tile, laminate, and vinyl installation, removal, disposal, and refinishing services for both residential and commercial properties.
Do you serve areas outside Parksville?
Yes, we serve all of Vancouver Island, from Nanaimo to Campbell River, providing the same high-quality service throughout the region.
How can I visualize flooring options in my space?
We offer Roomvo digital preview technology that lets you upload space photos and visualize different flooring options before making decisions.
Are your installers certified professionals?
Yes, our team includes certified installers with extensive experience across all flooring types, ensuring quality results for every project.
What makes your pricing competitive?
We combine manufacturer guarantees with our local ownership advantages to offer pricing that includes quality assurance and value-added services.
Reviews (3)
Gord Marshall
Dec 24, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jeff and his team took great care of us a second time with some new carpet installation. The whole process was seamless with great value delivered on time and within budget. Monica and Gord
Jeff and his team took great care of us a second time with some new carpet installation. The whole process was seamless with great value delivered on time and within budget. Monica and Gord
Dj Levy
Nov 28, 2020
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Jeff, Cory, and Elliot are all stand up guys. Did an incredible job on my house. I send everyone to see them, from nanaimo all the way up to Campbell River.
Nicole Proch
Aug 25, 2020
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Great service, quality workmanship, easy to deal with, professional, I highly recommend The Floor Store.