QA Courier

Business Details

35 Years

experience

Emergency

services

Trusted Courier & Delivery Services Across Canada

Established in 1991, QA Courier has built a reputation as Canada's most trusted courier and messenger service provider. Our Quality Management System, certified under ISO 9001:2015 standards, ensures 97%+ client satisfaction through precise execution and continuous improvement. We serve Fortune 500 companies, top law firms, and financial institutions across Montreal, Toronto, Ottawa, and Waterloo, handling over 2,000 local deliveries daily while maintaining global shipping capabilities. Our proprietary PremierShipping platform integrates with major carriers to deliver cost savings and operational efficiency.

With 25+ years of industry experience, we combine cutting-edge technology with a dedicated team focused on excellence, integrity, and client-centric solutions. Our business continuity planning ensures uninterrupted service during crises, while our code of conduct maintains professionalism at all levels. Client testimonials from organizations like PricewaterhouseCoopers and Sun Life Financial validate our commitment to timely, secure, and hassle-free delivery solutions.

Services

Same-Day Delivery Overnight Shipping Distribution Services Specialized Shipping PremierShipping Platform

Details

Year established: 1991

Highlights and features

25+ years of proven reliability in document and package delivery
ISO 9001-certified quality management system ensures consistent service
PremierShipping platform integrates with major carriers for cost savings
24/7 operations with 97%+ client satisfaction ratings
Serves Fortune 500 companies and top professional service firms

Associations and certifications

ISO 9001:2015

What people say

Exceptional service Cost savings Attention to detail 24/7 availability Technology integration

Website

Update Listing

Services

Same-Day Delivery

Our urgent same-day delivery service handles time-sensitive shipments with dedicated drivers available in core business districts. We guarantee 15-minute to 4-hour delivery windows across major Canadian cities. Clients benefit from real-time tracking and proof of delivery confirmation through our PremierShipping platform.

Overnight Shipping

ISO-certified overnight shipping solutions deliver by 9AM, Noon, or Next Business Day options. Our network ensures cost-effective intercity mail services between Canadian metropolitan areas with no-charge interoffice options available under specific conditions.

PremierShipping Platform

This proprietary shipping platform integrates with major carriers for instant rate comparisons and single-interface management. Features include centralized tracking, consolidated invoicing, and real-time exception monitoring. Implementation requires minimal setup time with immediate access to cost-saving shipping options.

Specialized Shipping

We handle complex shipping requirements including next-flight-out air courier, palletized freight, and on-site coordinator services. Special packaging and inventory management solutions accommodate unique client needs while maintaining strict chain-of-custody protocols for sensitive materials.

Distribution Services

Comprehensive distribution solutions include warehousing, cross-docking, and pick-and-pack operations. Our facilities support mass mailing campaigns, kitting requirements, and inventory management systems tailored to high-volume business clients with national distribution needs.

People

Peter Hansen

President

Founder with 30 years of courier industry experience, established QA Courier in 1991 to address market gaps in service quality. Leads strategic direction while maintaining customer-centric focus across all operations.

Jack Hansen

General Manager, SVP

Senior executive overseeing Toronto operations with responsibility for expanding service capabilities. Brings extensive management experience in logistics operations and client relationship development.

Robert Lee

Director Product Support

Technology specialist managing PremierShipping platform implementation and support. Ensures seamless integration with client systems while maintaining cutting-edge shipping software capabilities.

Marvin Duke

Customer Service Manager

Service operations leader with focus on Ontario client satisfaction. Oversees daily service execution and implements process improvements based on client feedback and performance metrics.

Arielle Saunders

Customer Service Manager

Quebec service delivery expert ensuring compliance with quality standards. Coordinates local operations teams to maintain high performance levels in package handling and delivery execution.

Questions

What shipping options are available for urgent deliveries?

We offer dedicated driver services with 15-minute to 4-hour delivery windows for time-sensitive shipments across major Canadian cities.

How does PremierShipping help reduce shipping costs?

Our platform automatically compares carrier rates and service options to find the most cost-effective solution for each shipment requirement.

Do you provide international shipping services?

Yes, we offer global shipping solutions connecting Canadian businesses with international destinations through our established carrier network.

What quality certifications do you hold?

Our operations maintain ISO 9001:2015 certification for quality management systems ensuring consistent service delivery standards.

How can I track my shipments?

Real-time tracking is available through PremierShipping platform with instant access to delivery status and proof of delivery documentation.

What industries do you specialize in?

We serve professional services firms including law, accounting, financial services, and advertising agencies with specialized shipping requirements.

Reviews (6)

Write a Review

Jbp

Jan 29, 2020 Report

If you do not treat your employees with respect, how am I supposed to trust you with my business.
Firing people who ask for better conditions during the long and harsh winter we are having, only to be fired and then find out others were hired WITH the conditions asked by those who got fired.
Makes me sick, plain and simple, and I am supposed to trust you with my packages when you can't even to the same for some of your employees.
Shame.

Robbie Melrose

Jan 28, 2020 Report

Forced into early retirement and having extra time on my hands QA took me on to do courier work.the staff and dispatchers were very understanding to my special requirements.afforded me leeway to be selective in both my hours of work and delivery routes.owe them a big thank you. Also recommended them to many of my business contacts I made over the years, never received a complaint.

Biker

Oct 31, 2019 Report

Let's just say QA courier is treating there bike courier fleet fairly right now they have fired 5 of 6. They cant be fired as bike messenger we are not employees. We are independent contractors that sign a contract stating this. S if you use QA courier here in Montreal think about how this will effect you when you have downtown deliveries.

Gabriel Antenucci

Oct 14, 2019 Report

Must say I am very disappointed in a business that refuses customers. They require a minimum of 100$ a week in business in order to even open accounts. We are a company growing exponentially and will probably be far past that level soon, but kudos to QA courier on their business model.,

Albena Petrova

Oct 11, 2019 Report

QA Courier is : Awesome staff. Nice people to work with. Brilliant leadership. Flexibility and understanding. Positive attitude and great service. We always have a choice and the right to choose what is best for us.

Steph Coffin

Oct 05, 2019 Report

The company I work for uses QA on a daily basis to deliver multiple orders throughout Montreal. The staff are prompt and efficient. Good service and we enjoy working with them.