Business Details
50+ Years
experience
Your Trusted Partner for Pool Solutions in Ottawa
Poolarama is a family-owned and operated business serving Ottawa since 1965. Founded by Lou Bourada, we have grown from humble beginnings to become the region's leading provider of inground, on-ground, and above-ground pools, hot tubs, and comprehensive pool services. With over 50 years of combined experience, our team of certified professionals delivers top-quality installations, renovations, and maintenance using premium products from trusted brands like Hayward, Pentair, and Kafko. Our commitment to excellence is reflected in our Better Business Bureau rating and decades of satisfied customers.We specialize in saltwater conversions, water analysis, safety covers, and energy-efficient equipment, ensuring every client receives personalized solutions tailored to their needs. From initial consultation to final installation, our team prioritizes customer satisfaction through transparent communication, competitive pricing, and unmatched expertise in pool technology and design.
Services
Pool Installation
Hot Tub Sales
Pool Renovations
Water Analysis
Safety Covers
Pool Heaters
Salt Systems
Pool Liners
Equipment Sales
Maintenance Services
Details
- Year established: 1965
Highlights and features
- Family-owned with 50+ years of local expertise
- Certified installers for major pool brands
- Award-winning customer service with BBB recognition
- Exclusive Canadian-made Hydropool hot tubs
- Comprehensive 20-year safety cover warranty
Associations and certifications
- Better Business Bureau
What people say
Top-notch service
Crystal clear water
Outstanding installation
Knowledgeable staff
No pressure sales
Services
Pool Installation
We specialize in custom pool installations for inground, on-ground, and above-ground pools. Our expert team ensures precise construction using premium materials that withstand Canadian climates. From initial design to final touches, we create personalized backyard retreats that enhance property value and provide lasting enjoyment for families.
Hot Tub Sales
As Canada's exclusive distributor of Hydropool hot tubs since 1988, we offer self-cleaning spas engineered for extreme weather. Our showroom features various models with advanced hydrotherapy systems, energy-efficient designs, and customizable features to create perfect relaxation spaces for residential customers.
Water Analysis
Our certified technicians perform comprehensive water testing using BioGuard's computerized analysis system. We measure pH, alkalinity, calcium hardness, and sanitizer levels to provide precise chemical recommendations. This service ensures optimal water balance, preventing equipment damage and maintaining safe swimming conditions throughout the season.
Pool Renovations
We transform aging pools with modern renovations including liner replacements, safety cover installations, and decorative concrete work. Our services extend pool lifespan while enhancing aesthetics and functionality through features like waterfalls, lighting systems, and energy-efficient equipment upgrades tailored to current industry standards.
Salt Systems
We install and service Hayward Aqua Rite saltwater systems that generate chlorine automatically. These systems provide consistent water quality with reduced chemical handling, offering a comfortable swimming experience while maintaining NSF-certified sanitation standards for both residential and commercial pool applications.
People
Derek Bourada
Co-Owner
Third-generation pool industry expert with 30+ years of experience, specializing in pool design and construction. Maintains family tradition of excellence while implementing modern innovations in pool technology and sustainable practices.
Steve Bourada
Co-Owner
Co-owner with extensive knowledge of pool systems and maintenance. Oversees daily operations and customer service, ensuring adherence to the company's founding principles of quality and integrity in every project.
Adam Bourada
Sales Manager
Third-generation pool professional with 15+ years in sales and customer relations. Provides expert guidance on pool selection and maintenance, combining technical knowledge with personalized service for residential clients.
Russell Milks
Operations Manager
25-year industry veteran managing field operations and technical support. Specializes in pool system troubleshooting and stays current with emerging technologies to ensure optimal equipment performance and customer satisfaction.
Paul Andersen
Showroom Manager
Experienced pool equipment specialist with expertise in system diagnostics and maintenance solutions. Manages inventory of premium products and provides technical support to both customers and installation teams.
Questions
What pool types does Poolarama install?
We install inground, on-ground, and above-ground pools with customization options for size, shape, and features to suit any backyard space.
Do you offer hot tub maintenance services?
While we specialize in hot tub sales, we recommend regular self-maintenance using our chemical testing services and professional-grade products for optimal performance.
What financing options are available?
We offer flexible financing plans through approved partners for pool installations, equipment purchases, and major renovation projects with competitive interest rates.
Are safety covers necessary for winterization?
Yes, our Kafko safety covers provide essential winter protection with 20-year warranties, supporting up to 400 lbs and preventing debris accumulation.
How often should pool water be tested?
We recommend weekly testing during swimming season and monthly checks during winter to maintain proper chemical balance and equipment longevity.
Do you service older pool systems?
Yes, our technicians handle repairs and upgrades for all pool types, including replacing outdated equipment with modern energy-efficient alternatives.
Videos
Reviews (4)
Ian Keses
Nov 20, 2021
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Poolarama is an exceptional, family run business that provides outstanding service to its customers. After checking out a few other companies in the Ottawa region I decided to call Poolarama. Steve Bourada dropped by our place and very quickly was able to scan our land and determine the best options for us. Off the top of his head he was able to draw out the dimensions and landscaping suggestions to get the right design. Our project was a large one and I am very picky (he knows this . All throughout, and taking into account the fact that we were pool newbies, he had the utmost patience explaining
A. R.
Sep 17, 2021
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Poolarama did some work for us. It was o.k. (new liner and replaced pipes for the pool). After several recalls they got it right: wrinkled liner was almost completely straightened (except in the corners it is still wrinkled), leaks around the skimmer fixed after a couple of tries. But unfortunately, Steve Bourada, who with his borther Derrick operates Poolarama had also recommended his brother Marc Bourada, who at some point in the past parted his business ways with his brothers and is now going and operating under business names "Outdoor living designs" and "Creative Solutions
Jeanick Morin Cleroux
Aug 27, 2021
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Im a new pool owner and have dealt with Poolarama for my opening/closing. I had a few issues with my pump this year and Ricci has been so patient & helpful at finding a solution. Hes knowledgeable, thorough & responds quickly. Im a happy customer! Thank you for the great service. I would recommend Poolarama for any pool services.
Cathcartsquare
Jul 18, 2021
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This is a great store for outdoor furniture. We have purchased custom made cushions and other garden related items. Their products are a good quality and reasonably priced.