Business Details
37 Years
experience
Emergency
services
Your Trusted Taxi Service in Kelowna
Established in 1989, Checkmate Cabs is a family-owned taxi service dedicated to providing reliable transportation solutions in Kelowna and surrounding areas. Our commitment to integrity and customer satisfaction drives our 24/7 operations, ensuring timely pickups within 10 minutes through a fleet of clean, well-maintained vehicles. With over three decades of experience, we specialize in airport transfers, wine tours, and accessible transportation while maintaining an 80% hybrid vehicle fleet to reduce environmental impact.Our team of professional drivers consistently delivers courteous service, supported by a state-of-the-art dispatch system with GPS tracking. Recognized for exceptional service through numerous customer testimonials, we prioritize safety, punctuality, and personalized attention to every passenger. From ski resort shuttles to corporate accounts, our comprehensive services cater to both local residents and tourists in the Okanagan Valley.
Services
Taxi Services
Airport Transfers
Wine Tours
Wheelchair Accessible Rides
Dog-Friendly Taxis
Hybrid Vehicle Options
Details
- Year established: 1989
Highlights and features
- Family-owned with 35+ years of local experience
- 24/7 availability for emergency and scheduled rides
- Wheelchair accessible and dog-friendly vehicles available
- 80% hybrid vehicle fleet for environmental responsibility
- Guaranteed pickups within 10 minutes of request
What people say
Excellent customer service
Knowledgeable drivers
Prompt pickups
Comfortable rides
Reliable wine tours
Services
Taxi Services
Our taxi services provide prompt transportation throughout Kelowna and surrounding areas with guaranteed pickups within 10 minutes. Professional drivers operate clean, modern vehicles equipped with GPS tracking for precise navigation. Available 24/7 for both scheduled and on-demand rides.
Airport Transfers
Reliable airport transfer service connecting Kelowna International Airport with local destinations. Timely pickups and drop-offs for both domestic and international flights. Drivers monitor flight schedules to accommodate delays or early arrivals.
Wine Tours
Guided wine tours through Okanagan Valley's premier wineries with knowledgeable drivers. Four-hour minimum service includes personalized recommendations and transportation between tasting locations. Available for private groups and special occasions.
Wheelchair Accessible Rides
Specialized transportation for passengers with mobility needs using vehicles equipped with wheelchair lifts and securement systems. Trained drivers provide assistance with boarding and luggage handling for enhanced accessibility.
Hybrid Vehicle Options
Environmentally conscious transportation through our 80% hybrid vehicle fleet. Reduced emissions without compromising comfort or reliability. Ideal for eco-aware travelers seeking sustainable transportation solutions in the Okanagan Valley.
Questions
What areas do you service?
We service Kelowna, Big White Ski Resort, and surrounding Okanagan Valley communities.
Do you offer airport transportation?
Yes, we provide 24/7 airport transfer services to and from Kelowna International Airport.
Are your vehicles accessible for wheelchair users?
Yes, we have wheelchair accessible vehicles with lifts and securement systems available.
How can I book a wine tour?
Call us at 250-861-1111 to book a wine tour with a 4-hour minimum at metered rates.
Do you have eco-friendly vehicle options?
Yes, 80% of our fleet consists of hybrid vehicles for environmentally conscious transportation.
What payment methods do you accept?
Payment details are available by contacting our dispatch team directly at 250-861-1111.
Reviews (7)
Eli Stocker
Jan 26, 2022
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Called checkmate and instantly got set up with a driver,then the driver called me and asked where I was going,then said they'd be 10mins. They prioritized their rides and ghosted me without even a phone call, after waiting 45 minutes I called Kelowna cabs and was picked up a minute later...I probably won't use this service no more sadly
Sheldon R.
Jan 16, 2022
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They've always been timely and efficient. The drivers have always been great. They are the only cab company I call when I need one.
Travel Agent
Jan 03, 2022
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Nice driver, but this cab was super dirty (inside and out) and honestly looked like it had been rear ended as it had a huge crack on the right rear trunk that was sort of hanging away from the car. The inside was absolutely filthy. FILTHY. Im not exaggerating when I say this (see my included pictures) debris, dust, actual dirt accumulation on every surface. This car has never seen a vacuum or a cloth. It was disgusting and I felt very uneasy about being in a car this filthy (that I was paying money to ride in with my children home from the airport). This was absolutely unacceptable and especially
Barb Rowe
Jan 01, 2022
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I pre-booked a cab the day before we were scheduled for pickup. I was clear we had 4 passengers and 4 pieces of luggage. The dispatcher booked our service. I had to call back to adjust the time as our flight changed and dealt with a different person on the phone. This individual told me they had no cabs available in our new time window or the in the original time window. So basically a cab would not have showed up at our 5:30 am pickup time leaving us in a tricky situation to get to the airport. They recommended to call a different cab company which I did and they were very accommodating. Wont
Paul Ke
Dec 29, 2021
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It was very late in the day or early in the morning at 1:15am when I called. For some reason I missed the first drivers call and by the time I called back (5 minutes later), he had left with another fare at the Kelowna Airport. It was also during a time when the weather was so cold, many of the flights into town were delayed well past 2 hours after initial scheduled times. Just when I thought the reviews were right about this cab company, I called again and dispatch sent someone else. I was irritated but within 1 minute, I received a call from the driver Dan. He drove cab #20 tonight.
Matt Dreger
Nov 30, 2021
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Ordered a Taxi through the Checkmate Cabs app for an 8:40am pickup from my residence to Kelowna International Airport.
Taxi did not arrive for pickup. I tried calling at 8:50am, waited on hold for 10 minutes. No answer. Began driving myself to the airport. 9:10am (30 minutes late) received call from driver that they had arrived to pick me up. Driver felt bad but basically said that's just the way it is. I will now have to park my vehicle at the airport for 3 weeks for approximately $650.
Attached is a screenshot of the booking through the Checkmate Cabs app.
Taxi did not arrive for pickup. I tried calling at 8:50am, waited on hold for 10 minutes. No answer. Began driving myself to the airport. 9:10am (30 minutes late) received call from driver that they had arrived to pick me up. Driver felt bad but basically said that's just the way it is. I will now have to park my vehicle at the airport for 3 weeks for approximately $650.
Attached is a screenshot of the booking through the Checkmate Cabs app.
Douglas Juhasz
Nov 30, 2021
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Critical:Professionalism
The drivers have no idea how to drive and dispatch is extremely unprofessional. Cab #97 made a right hand turn on a red light, didnt stop and almost hit me. When I tried to call and complain dispatch would hang up on me every time I attempted to complain
The drivers have no idea how to drive and dispatch is extremely unprofessional. Cab #97 made a right hand turn on a red light, didnt stop and almost hit me. When I tried to call and complain dispatch would hang up on me every time I attempted to complain
