Business Details
23 Years
experience
Emergency
services
Your Trusted Septic Services Provider in Kitchener-Waterloo & Muskoka
Since 2003, The Septic Guy has established itself as a trusted provider of comprehensive septic system solutions in Kitchener-Waterloo, Muskoka, and surrounding areas. Our team of certified technicians specializes in septic tank cleaning, installations, repairs, audits, and excavation services tailored to both residential and commercial properties. With over two decades of experience, we combine industry expertise with state-of-the-art equipment to deliver reliable, long-lasting results. We prioritize customer satisfaction through competitive pricing, 24/7 emergency response, and a commitment to exceeding industry standards.Our services extend beyond septic systems to include interlocking stone and armour stone installations, ensuring clients receive holistic property maintenance solutions. Recognized by Readers Choice Awards from 2020 to 2025, we maintain a reputation for excellence rooted in transparency, professionalism, and community-focused service. Every project benefits from our deep local knowledge and dedication to sustainable practices that protect groundwater quality and property integrity.
Services
Septic Tank Cleaning
Installations & Repairs
Septic System Audits
Excavating Services
Interlocking Stone
Armour Stone Supply
Emergency Repairs
Commercial Services
Residential Services
Drainage Solutions
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in septic system services.
- Our team offers 24/7 emergency repair services with no extra fees.
- Award-winning service recognized by Readers Choice 2020-2025.
- Locally owned and operated with deep community knowledge.
- Competitive rates for comprehensive residential and commercial solutions.
Services
Septic Tank Cleaning
Regular septic tank cleaning prevents system failures and extends lifespan. Our technicians perform thorough pumping, inspect baffles and tank integrity, and ensure compliance with environmental regulations. Services cater to rural residences and businesses with high-volume waste systems.
Installations & Repairs
We design and install custom septic systems, including replacements and emergency repairs. Our engineers ensure proper soil and groundwater compatibility, with upgrades like effluent filters and riser installations for easier maintenance.
Septic System Audits
Professional audits identify system locations, tank sizes, and regulatory compliance. We document soil conditions and weeping bed functionality, providing detailed reports for property transactions or regulatory approvals.
Excavating Services
Our excavation services support septic installations, foundation waterproofing, and driveway preparation. Using heavy machinery, we handle trenching, pit digging, and landscape grading for residential and commercial projects.
Interlocking Stone
Durable interlocking stone solutions enhance driveways, patios, and walkways. We provide full-service installation, including drainage planning, subgrade preparation, and finishing touches for long-lasting, aesthetically pleasing results.
Questions
What septic services do you offer?
We provide tank cleaning, system installations, repairs, audits, excavation, and hardscaping services for residential and commercial properties.
Do you handle emergency repairs?
Yes, we offer 24/7 emergency septic repairs with no extra fees for urgent system failures.
What areas do you serve?
We operate in Kitchener-Waterloo, Muskoka Lakes, and surrounding townships including Cambridge, Elmira, and Gravenhurst.
Are your rates competitive?
Yes, we guarantee competitive pricing with transparent quotes and no hidden fees for all services.
Do you install interlocking stone?
Yes, we offer interlocking stone driveways, patios, and walkways with full landscape preparation and drainage solutions.
How often should septic tanks be pumped?
We recommend pumping every 3-5 years depending on tank size and household usage to prevent system failures.
Reviews (5)
Tyler Gill
Dec 14, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Very happy with their service. I should have stayed away from GVE!
Very happy with their service. I should have stayed away from GVE!
Reiner Strenzke
Aug 18, 2019
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Had our septic replaced in May. Oh yes very friendly and system installed with basically minimal down time. I have no issues as to to speed or efficiency of work done on the system. What I have issue with it is the total destruction of our yard. I was told that it will be better than before the work being done. My advice is to get all the details in writing before beginning any work. I question the quality of topsoil brought in to replace the old stuff. This soil that was brought in was clumpy with chunks of clay and stones. Now when it rains, the water sits on top of the soil and does not absorb
Newt Ube
Jun 21, 2019
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Prompt, reliable and knowledgeable. The gentleman who did the work clearly knew what he was talking about. Inspected our tank and offered advice on how best to maintain in between pumping. Will definitely use them from now on.
Jessie Neuert
Jun 16, 2019
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Our family has used Ben and his team for 10+ years. Great group of people to work with! Just recently had a tank locate done for building purposes. Ben makes things so easy. Made sure to get a proper locate done before digging and followed up with hydro to make sure we were on their roster. We can hardly tell he dug any holes! Any damage from the bobcat was barely noticeable when he was done. He even covered all areas with grass seed! Great guy! Thanks Ben and team!
Alison Sharma
Dec 17, 2018
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We were very pleased with our service from The Septic Guy. Ben communicated very well with us from start to finish of our installation. The whole team was friendly and professional and we wouldnt hesitate to use them again.
