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Business Details
21 Years
experience
Your Trusted Partner for Accounting Solutions
Books in Line has been dedicated to empowering small and medium-sized businesses through comprehensive accounting, tax, and financial services since 2005. Our team combines deep industry expertise with personalized solutions to alleviate financial stress and foster business growth. We prioritize exceeding client expectations by leveraging cutting-edge technology and maintaining a client-centric approach. Our services span bookkeeping, tax preparation, payroll management, and Canada Revenue Agency audit support, ensuring businesses remain compliant and financially healthy.

With a focus on education and transparency, we equip clients with the tools and knowledge to make informed financial decisions. Our commitment to excellence is reflected in our long-standing relationships with clients and our proactive approach to addressing evolving financial challenges.
Services
Business Start-Up Bookkeeping Services Personal Tax Preparation Payroll Management CRA Audit Support
Details
  • Year established: 2005
Highlights and features
  • We offer 15+ years of experience in small business accounting and tax services.
  • Our team uses the latest technology for accurate, efficient bookkeeping solutions.
  • We provide personalized financial guidance tailored to each client's unique needs.
  • We guarantee prompt, transparent communication and dedicated client support.
  • We specialize in CRA audit representation and tax compliance expertise.
What people say
Exceptional Service Professional and prompt Highly recommend Stress-free financial management Reliable CRA support
Services
Business Start-Up
We guide entrepreneurs through business setup, including registration, HST number applications, and financial organization. Our experts ensure proper documentation and compliance from day one. Clients receive personalized advice to establish strong financial foundations for long-term success.
Bookkeeping Services
Our bookkeeping services maintain accurate financial records using QuickBooks, Sage, and Excel. We handle government remittances and receipt organization, ensuring businesses stay audit-ready. Real-time financial tracking helps clients monitor cash flow and make informed decisions.
Personal Tax Preparation
We prepare accurate personal tax returns while maximizing eligible credits and deductions. Our team stays current with CRA regulations to ensure compliance and optimal refunds. Clients receive personalized consultations to address specific tax situations and concerns.
Payroll Management
We manage complete payroll processing, including deductions, T4s, and year-end reporting. Our services ensure timely compliance with government requirements while reducing administrative burdens. Businesses receive accurate employee payments and CRA-compliant documentation.
CRA Audit Support
Our experts represent clients during CRA audits, handling communications and documentation requests. We negotiate on behalf of businesses to resolve issues efficiently. Clients receive strategic guidance to minimize tax liabilities while maintaining full compliance with Canadian regulations.
People
Shaelene McInnis
Founder & CEO
With 15+ years of experience, Shaelene founded Books in Line to empower entrepreneurs through financial expertise. A former corporate professional and poker player, she specializes in small business accounting and tax strategy while offering educational workshops on financial management.
Joanie
Operations Manager
Joanie has managed operations at Books in Line since 2013, overseeing staff and client services. Her responsibilities include administrative leadership and ensuring smooth day-to-day operations while maintaining direct client engagement.
Megan
Bookkeeper
Megan has provided bookkeeping services since 2018, helping clients navigate tax complexities. She specializes in individual and business tax preparation, bringing technical expertise and a passion for simplifying financial processes for clients.
Sue
Bookkeeper & Tax Preparer
Sue has served as a bookkeeper and tax preparer for many years, combining extensive experience with personalized client service. Her expertise includes accurate tax filing and financial record management for small businesses.
Annette
Tax Specialist
Annette contributes her tax preparation expertise to support clients' financial needs. With years of experience in tax compliance, she helps individuals and businesses maintain accurate records and meet regulatory requirements.
Questions
What accounting services do you offer for new businesses?
We provide business registration guidance, financial setup, and HST number applications to establish proper accounting systems from startup.
How do you handle CRA audit representation?
Our team manages all CRA communications, documentation submission, and negotiations to resolve audit issues while protecting your interests.
Can you assist with payroll processing?
Yes, we handle complete payroll management including deductions, employee payments, and year-end T4/ROE reporting requirements.
Do you offer tax planning services?
We provide strategic tax planning to maximize deductions, ensure compliance, and optimize financial outcomes throughout the year.
How do you use technology for bookkeeping?
We utilize QuickBooks, Sage, and digital receipt tracking systems to maintain real-time financial records and improve accuracy.
What makes your firm different from other accountants?
Our combination of technical expertise, personalized service, and educational approach creates lasting financial solutions tailored to each client's needs.
Reviews (6)
Diana Winsor
Jan 24, 2022 Report
I recently moved our Income Tax Business to Books in Line, and was pleasantly surprised how efficient and quick they were to deal with an urgent situation we had with our daughter's income tax. Not only was Shaelene and Tanya pleasant to deal with, they both exceeded our expectations, and for this we are forever grateful. You will be getting all of our family business, thanks to your thorough and excellent work. Thanks again. Diana
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Dec 25, 2021 Report
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Kristina Vinorth
Apr 07, 2020 Report
If you are looking for help with your taxes, don't look elsewhere. Shaelene and her team are the best you'll find. Trust me, we have looked!! Once we found Shaelene, we haven't gone anywhere else. We don't trust anyone else like we trust Shaelene. They treat you like family. We cannot recommend them enough!!
Sabrina Leeder
Feb 01, 2019 Report
Found Books In Line last year through amazing recommendations and after meeting with Shaelene and her staff I was confident in switching my business to work with them. I own two of my own business and the team at Books In Line had everything sorted and submitted with no hassle - which I will admit was a weight off of me. I saved more money than I had thought I would. I can't recommend Books In Line enough - they are also available to answer tax questions throughout the year - no matter how strange - quickly and accurately. If your looking for a book keeping service or accountant for business
Joanne Reeder
Jan 18, 2019 Report
Three years ago, was the first time that I met with the staff of Books in Line. I was behind on my personal taxes and filing for the first time as a small business owner. Both these factors had me panicking. The Books in Line staff were so professional and understanding that after my first meeting with them, I was no longer panicking but feeling confident about taxes.
Taxation time never stresses me anymore as I have complete trust and faith in the staff at Books in Line. And even when it isnt tax time, Shaelene is always available to answer all questions that I might have at no extra cost