Business Details
Custom Pools and Hot Tubs in Pembroke, ON
Blok Pools is a family-owned business rooted in a legacy of bringing families together through custom-designed pools and hot tubs. Founded in the early 1960s by Bert Blok, our company has evolved while maintaining a commitment to quality, innovation, and personalized service. With decades of experience, we specialize in creating backyard retreats that combine luxury, durability, and energy efficiency. Our team offers expert installation, seasonal maintenance, and tailored solutions for both residential and commercial clients.From traditional above-ground pools to cutting-edge hot tubs, we prioritize customer satisfaction through attention to detail and a deep understanding of local market needs. As a trusted name in the upper Ottawa Valley, we continue to honor our founding values while adapting to modern advancements in pool technology and design.
Services
Custom Pool Installation
Hot Tub Sales
Seasonal Pool Opening
Filter Cleaning
Water Chemistry Analysis
Highlights and features
- We offer over 60 years of combined family expertise in pool design and installation.
- Our team provides personalized seasonal pool opening and closing services tailored to local climate needs.
- We specialize in energy-efficient pool systems that reduce long-term maintenance costs.
- Our water chemistry analysis ensures safe, balanced water for optimal swimmer comfort.
- We offer financing options to make luxury pools and hot tubs accessible to every family.
Services
Custom Pool Installation
Blok Pools creates custom-designed in-ground and above-ground pools tailored to client preferences and property specifications. Our installations use durable materials and advanced filtration systems for long-lasting performance. Each project includes site assessment, design consultation, and expert construction to ensure seamless integration with outdoor spaces.
Hot Tub Sales
We offer premium hot tubs featuring hydrotherapy jets, ergonomic seating, and energy-efficient systems for residential and commercial use. Our inventory includes new, used, and reconditioned models with plug-and-play options for easy installation. Financing plans are available to suit various budgets.
Seasonal Pool Opening
Our seasonal pool opening service includes cover removal, safety inspections, water balancing, and equipment reactivation to prepare pools for summer use. Technicians perform thorough cleaning and chemical adjustments to ensure water clarity and safety, minimizing client effort.
Filter Cleaning
Regular filter cleaning services maintain optimal water circulation and prevent debris buildup. Our technicians inspect and clean skimmer baskets, pool surfaces, and filtration systems to preserve water quality and extend equipment lifespan, ensuring hygienic swimming conditions.
Water Chemistry Analysis
We provide comprehensive water chemistry analysis to balance pH, alkalinity, and sanitizer levels. This service prevents algae growth, protects pool surfaces from corrosion, and ensures swimmer comfort through precise chemical adjustments and ongoing maintenance guidance.
Questions
What financing options are available for pool installations?
We offer flexible financing plans for custom pools and hot tubs, including seasonal promotions and credit-approved payment structures to accommodate different budgets.
Do you provide seasonal pool maintenance services?
Yes, we offer complete seasonal opening and closing services, including equipment checks, water balancing, and winterization to protect pools during off-seasons.
What areas do you serve for pool installations?
We primarily serve the upper Ottawa Valley region, including Pembroke and surrounding communities, with delivery and installation available for most residential locations.
Are your hot tubs energy-efficient?
Our hot tub models feature energy-efficient systems designed to reduce operating costs while maintaining consistent water temperature and performance.
How often should pool filters be cleaned?
We recommend professional filter cleaning every 6-12 months, depending on usage and environmental factors, to maintain optimal water quality and system efficiency.
Reviews (5)
Darius Dubash
Mar 15, 2021
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No samples of tubs to see. They nickel and dime you for everything else you need that most other suppliers include.
Andrew Lebert
Feb 23, 2021
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They require a credit card before any service calls and charge you three times more then agreed for a service call. We lost an entire hot tub worth of water over three days(filled it multiple times). It was a $300 bill for one hour of service. Which no fault was found. Two summers ago it took seven weeks to get our pumped fixed. I am positive it only came because I repeatedly called. Unfortunate, but this might be the worst business in the OV.
Wendy Foster Birch
Dec 03, 2019
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So after many years as a repeat customer on a variety of things, including pool closing, this year I'm told Blok pool is to busy to close my pool. Apparently my voice message to book my annual closing mysteriously was never heard. Upon my follow up, now they don't have time. Nice to have a business model that allows you to pick and choose your customers and even dump long term customers. Moral of this story is, use this company at your own risk....they may or may not choose to do the work. I'm quite sure though, they will find time to charge if they decide to do the work. To post, I had to give
Charles Norris
Jul 20, 2019
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They were super nice and helpful. especially considering i didnt even buy a hot tub from them. i expected to have to figure everything out but they analyzed my water, gave me printed instructions and picked out everything i needed. even gave me a test bottle to bring back if i had any problems. couldnt have been easier, they did all the work for me, and all i did was buy chemicals from them. new hot tub owner? definately go here.
Jessica Decaire
Jul 19, 2017
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Had an amazing experience! They really took the time to answer all our questions as we have never owed a Ht before. From picking and pricing to delivery and set up very thorough and patient! Highly recommend.