Business Details
Emergency
services
Your Trusted Property Management Partner in St. Catharines
Shabri Properties is a Niagara Region-based company dedicated to delivering professional property management services with efficiency and conscientious care. Our team has built a reputation as a leader in the industry, providing comprehensive management solutions tailored to the unique needs of our clients. We specialize in managing residential and commercial condominiums, rental apartment buildings, co-operatives, medical buildings, mobile home parks, and nonprofit rental developments. Our services extend to consultation for solicitors and developers during the creation and conversion of condominium projects, ensuring compliance with all regulatory standards. We prioritize clear communication, maintaining open lines between our support staff, board members, owners, and tenants. Our compliance expertise includes adherence to the Ontario Human Rights Code, Property Standards By-laws, Fire Safety Regulations, and Employment Standards Act.Through meticulous administration, we maintain detailed records for each unit, keep resident information current, and assign dedicated property managers to every site. Our tenant relations framework ensures timely collection of fees, 24-hour emergency support, and efficient handling of maintenance requests. We implement rigorous maintenance protocols, including regular inspections, competitive tendering for services, and preventative maintenance planning. Our financial management approach focuses on maximizing returns through strategic negotiations, budget preparation, and accurate monthly reporting. We provide directors with critical financial insights, including cash flow summaries, transaction lists, and reserve fund analyses. At Shabri Properties, we believe our greatest value lies in offering clients peace of mind, knowing their properties are managed safely, efficiently, and with a commitment to protecting their investments.
Services
Property Management
Tenant Relations
Maintenance Services
Financial Reporting
Compliance Management
Emergency Support
Preventative Maintenance
Fire Safety Records
Budget Preparation
Consultation Services
Highlights and features
- We are an independently owned firm with deep local expertise.
- Our team provides 24-hour emergency service for urgent needs.
- We ensure compliance with Ontario's property and safety regulations.
- We deliver detailed monthly financial reporting for transparency.
- Our staff manages diverse properties including condos, rentals, and nonprofits.
Services
Property Management
We manage residential and commercial properties including condominiums, rental buildings, and nonprofit developments. Our services ensure compliance with regulations, efficient operations, and value preservation for property owners. Staff provide dedicated site management and strategic financial oversight.
Tenant Relations
Our team handles fee collection, emergency requests, and communication between tenants and property owners. We maintain updated resident records and ensure prompt resolution of tenant concerns through structured protocols and 24-hour availability.
Maintenance Services
We coordinate emergency repairs, planned maintenance, and equipment inspections. Services include contractor tendering, preventative maintenance scheduling, and fire safety compliance to ensure property safety and longevity across all managed sites.
Financial Reporting
Monthly financial summaries, budget comparisons, and reserve fund tracking are provided to property directors. Our reporting includes cash flow analysis, transaction records, and investment details to support informed decision-making for property management.
Compliance Management
We ensure properties meet Ontario Human Rights Code, Fire Safety Regulations, and Employment Standards Act requirements. Services include policy updates, meeting minutes documentation, and contract reviews to maintain legal compliance for all managed developments.
Questions
What types of properties do you manage?
We manage residential and commercial condominiums, rental apartment buildings, co-operatives, medical buildings, mobile home parks, and nonprofit rental developments across the Niagara Region.
Do you offer emergency maintenance services?
Yes, we provide 24-hour emergency service for urgent maintenance requests and property issues.
How do you handle financial reporting?
We deliver detailed monthly reports including cash flow summaries, budget comparisons, and reserve fund analyses to property directors on the first working day of each month.
What compliance services are included?
We ensure adherence to Ontario Human Rights Code, Property Standards By-laws, Fire Safety Regulations, and Employment Standards Act through regular reviews and policy updates.
What payment methods do you accept?
We accept pre-authorized payment plans and debit card transactions for property management fees and services.
Do you provide consultation for condominium conversions?
Yes, we offer consultation services to solicitors and developers for condominium creation and conversion projects.
Reviews (7)
Neeto Caputo
Jan 19, 2022
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If I could give them zero stars it would be shown, horrible management, condo fees are high and they never uphold to the fees, zero lawn maintenance, zero snow removal, 50.00 a month for an extra parking space, which anyone can steal! We pay for snow removal and they never show, only when it's 10 degrees out and no snow you can find the company they hired salting no reason for that to happen. Just don't deal with this property management company. Horrible experiences.
Rohan Sharma
Dec 14, 2021
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I really agree with the previous comments from people, worst customer service, I have been trying to get hold of Property manager for last one week but no response. We have left numerous voice mails but no response. Called the office the girl was very rude and she mentioned I cant help you I just work at reception to transfer calls. these companies charge big money to manage the property and this behavior is completely unacceptable.
Tara Baker
Nov 10, 2021
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Had yet again another unprofessional pathetic interaction with this company. This time with Patricia in accounts receivable. These people lack customer service skills. These people lack the capacity to properly handle business and shouldn't even be operating. I already have a lawsuit against them for failing to salt and treat during the winter months. It's been 6 years of garbage. What's the point of owning a home when you still have to answer to a condo corporation who doesn't know how to do their jobs and doesn't handle resident issues properly.... Don't walk, RUN away from purchasing anywhere
Bhavna
Jul 18, 2021
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I have never written a bad review and I have had some awful experiences. I had the misfortune of speaking with a property manager at Shabri Property Management . This person was very rude, condescending and extremely unprofessional. She doesn't believe in notifying the individual home owner before they do a service on your property that they will charge you because "we are not children and she does not have the time to send notices". AWFUL service!! They talk about keeping our front garden weed free yet the lawn is covered in weeds and we pay maintenance fees to maintain the lawn.
Lesley Lawrence
Jun 25, 2021
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Critical:Professionalism,Quality,Responsiveness,Value
Shabri is one of the most unprofessional companies I have had the misfortune to run into. The advise they give in many cases is contrary to the legal responsibilities to the Board. They do not consult with Condominium Boards, rather assume they run the condominium rather than serving the Board.
Shabri is one of the most unprofessional companies I have had the misfortune to run into. The advise they give in many cases is contrary to the legal responsibilities to the Board. They do not consult with Condominium Boards, rather assume they run the condominium rather than serving the Board.
D. Westphal
May 23, 2021
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Critical:Professionalism,Responsiveness
Shabri Properties Ltd. has not paid our lawn maintenance company and the condo owners are now left with unkept property & grass/weeds over 2 feet tall. Numerous emails & voice messages have been left with the President of the company regarding lack of lawn care & property safety concerns. All have been ignored.
Shabri Properties Ltd. has not paid our lawn maintenance company and the condo owners are now left with unkept property & grass/weeds over 2 feet tall. Numerous emails & voice messages have been left with the President of the company regarding lack of lawn care & property safety concerns. All have been ignored.
Brian Franks
Apr 16, 2021
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Patricia was working on an issue as a result of my bank account being frozen after fraudulent activity was noticed. It took longer than expected but without Patricia"s perseverance it wouldn't have come to an agreeable conclusion. Thanks for the assistance Patricia