Business Details
33 Years
experience
Trusted Flooring Experts in Kingston
Since 1993, Carpets Plus has been Kingston's trusted partner for comprehensive flooring solutions. As a locally owned and operated business, we combine decades of expertise with a commitment to quality, offering a diverse range of products including residential and commercial carpets, hardwood, laminate, ceramic tile, vinyl, and luxury vinyl plank/tile. Our team of professionals specializes in installation, repairs, and custom solutions tailored to both residential and commercial projects of all sizes. We pride ourselves on delivering fair pricing without compromising on product selection or service excellence, serving clients from new construction to property management.With memberships in organizations like the Canadian Federation of Independent Business, we maintain industry standards while prioritizing customer satisfaction through transparent communication and reliable execution. Our reputation for exceptional service is reflected in client testimonials highlighting knowledgeable staff, competitive pricing, and flawless installations that exceed expectations.
Services
Carpet Installation
Hardwood Flooring
Laminate Solutions
Ceramic Tile
Vinyl Plank
Commercial Carpeting
Floor Repairs
Custom Area Rugs
Luxury Vinyl Tile
Flooring Consultation
Details
- Year established: 1993
Highlights and features
- We've specialized in flooring solutions since 1993 with expert installation teams
- Our inventory includes premium brands across all major flooring categories
- We offer competitive pricing with no hidden fees or surprises
- Our professionals handle projects from small repairs to large commercial installations
- We maintain 100% customer satisfaction through personalized service approaches
Associations and certifications
- Canadian Federation of Independent Business (CFIB)
What people say
Helpful, knowledgeable staff
Price was incredible
Excellent installation
Quality product
Happy customers
Services
Carpet Installation
We provide comprehensive carpet solutions including residential and commercial installation, stretch and glued installation methods, and custom area rug creation. Our experienced team handles all project sizes while maintaining industry standards for precision and durability. Clients benefit from our partnerships with leading manufacturers like Shaw Floors and Mohawk.
Hardwood Flooring
Our hardwood offerings include maple, oak, ash, and hickory species in various constructions and price points. We guide clients through species selection based on room style and lifestyle requirements while ensuring proper acclimation and installation techniques for lasting results.
Laminate Solutions
We offer AC3-AC5 rated laminate flooring with scratch-resistant surfaces and realistic wood/ceramic patterns. Our installation services include subfloor preparation and precise fitting while maintaining moisture barriers for commercial and residential applications.
Ceramic Tile
Our ceramic, porcelain, and natural stone tile options come with professional installation in custom patterns. We handle both functional and decorative applications including backsplashes and shower surrounds using industry-standard thinset and grouting techniques.
Vinyl Plank
We provide waterproof luxury vinyl plank and tile with click, glued, and loose lay installation options. Our LVP/LVT solutions combine realistic hardwood/ceramic visuals with commercial-grade durability for kitchens, bathrooms, and high-traffic areas.
Questions
What flooring options do you offer?
We carry carpets, hardwood, laminate, ceramic tile, luxury vinyl plank/tile, and commercial flooring solutions with installation services available for all product lines.
Do you service both residential and commercial clients?
Yes, we handle projects of all sizes including residential renovations and commercial installations for offices and buildings.
Are your installers certified professionals?
Our installation teams have decades of combined experience with specialized training in various flooring types and preparation techniques.
What areas do you service?
We primarily serve Kingston and surrounding Eastern Ontario regions including new construction developments and established neighborhoods.
Do you offer warranties on installations?
We provide manufacturer warranties on materials plus workmanship guarantees for all professional installation services performed.
Reviews (7)
Terra Scott
Mar 30, 2021
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I just bought my house during the pandemic and tried endlessly to find a good flooring that wasn't outrageously priced to finish off the main level of my house. Chris was very accommodating by bringing me samples to compare what would work best for the floor in regards to colours and thickness. I did end up finding the original flooring that I could have installed and then all my main floor would be the same but, I decided after all the work that was put in I would purchase my flooring from carpet plus. I had it delivered and installed today and I honestly cant wait to put it on another project
Ben Findlay
Mar 15, 2021
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Had a great experience in dealing with all the people at Carpets Plus. From the smiles and great attitudes everyone has to being able to joke around a bit and have some fun. From in store service to at home measure through to the install and the follow up after work complete, these guys are a 10 out of 10.
(Get the Shaw pad, its like magic on your feet. Sometimes go into newly carpeted room just cause it feels good :)
Thanks Carpets Plus and staff!
(Get the Shaw pad, its like magic on your feet. Sometimes go into newly carpeted room just cause it feels good :)
Thanks Carpets Plus and staff!
Robert Munroe
Mar 10, 2021
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Great experience with Carpet Plus from the time we walked into their business to the timely completion of our project. Everyone we dealt with; from our initial contact through to the installation guys; were extremely helpful and professional and seemed to appreciate our business
Sean Mcleod
Sep 18, 2020
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From instore.. to installation.. all points inbetween. Carpets plus is my store for all my flooring needs. I bring all my clients here for the service and pricing... with their profesional staff they can help u with your selection of product/application/space... they measure according to your schedule.. and install in a timely fassion as per your needs...
Sean mcleod. Installer of 25+ yrs. best store iv had the pleasure of installing for hands down!!
Sean mcleod. Installer of 25+ yrs. best store iv had the pleasure of installing for hands down!!
Michelle
May 31, 2019
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Carpets Plus in Kingston is awesome! Al and staff were helpful, knowledgeable and friendly. I sourced out the same flooring at a few places and the price for product and install was sooo much better here. They were very accommodating too.The guys who came to lay the floor were friendly and professional, and the floor looks amazing!! Thank you everyone at Carpets Plus! Wish I could post a pic here
Cindy Hillaby
Nov 14, 2017
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Al provided us great service and was very accommodating. He was referred by our builder....We'd go back for sure
Eric Bacon
Mar 01, 2017
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Just had four bedrooms carpeted by Carpets Plus. Excellent work, fast and a good price too. Highly recommended! Not only that, the owner's a great singer!