Business Details
25 Years
experience
Emergency
services
Your Trusted Transportation Partner in Ottawa
Founded in 2001, Coventry Connections has become one of Ontario's largest transportation providers, offering taxi, black car, courier, and accessible services. Our 1,400+ vehicle fleet spans multiple cities, combining decades of industry experience with modern booking technologies. We maintain rigorous driver training programs and invest in diverse vehicle types including luxury sedans, limousines, and wheelchair-accessible units.Our commitment to accessibility and customer satisfaction drives our expansion across Canada, supported by efficient dispatch systems and 24/7 service availability. With dedicated garages for vehicle maintenance and repair, we ensure operational excellence while serving both individual and corporate clients.
Services
Taxi Services
Airport Transportation
Dispatching Services
Taxi Account Services
Debit/Credit Inquiries
Compare Costs
Accessible Transportation
Fleet Services
Plate Sales
Courier & Delivery
Details
- Year established: 2001
Highlights and features
- We operate over 1,400 vehicles across Ontario with 24/7 service availability
- Our fleet includes luxury sedans, limousines, and wheelchair-accessible vehicles
- We maintain rigorous driver training programs for professional service
- We offer dispatching services for fleet operators and taxi account management
- We combine modern booking technologies with decades of industry experience
Services
Taxi Services
Coventry Connections operates over 1,400 taxicabs across Ontario with multiple booking options including phone, online, and mobile apps. Our service covers urban and regional areas with modern vehicles maintained to high safety standards. Customers benefit from reliable 24/7 availability and professional drivers trained in customer service and route optimization.
Airport Transportation
We specialize in executive airport transportation with luxury vehicles including sedans, SUVs, and limousines at Niagara Region airports. Our drivers receive specialized training for airport protocols and baggage handling. Customers enjoy guaranteed on-time arrivals and real-time flight tracking integration for stress-free travel experiences.
Dispatching Services
Our advanced dispatching system handles over 1,400 vehicles with precision scheduling and route optimization. We provide fleet operators with account management tools and real-time tracking capabilities. This service improves operational efficiency while maintaining high customer satisfaction through reduced wait times and accurate ETAs.
Accessible Transportation
We maintain a dedicated fleet of wheelchair-accessible vehicles with trained drivers across all service regions. Our accessible service includes priority booking and vehicle modifications meeting ADA compliance standards. This ensures independent mobility for passengers with disabilities through reliable and dignified transportation solutions.
Courier & Delivery
Our courier service offers same-day delivery across Ontario with real-time tracking and proof of delivery. Vehicles range from standard cabs to cargo vans for different package sizes. Customers benefit from secure handling procedures and guaranteed delivery windows for time-sensitive documents and materials.
Questions
What transportation services does Coventry Connections offer?
We provide taxi services, airport transportation, courier delivery, accessible transportation, fleet dispatching, and taxi account management services.
Do you offer 24/7 transportation services?
Yes, our taxi and transportation services operate 24 hours a day, 7 days a week.
What areas do you serve?
We serve Ottawa, Durham, Belleville, Rockland, St. Catharines, Fort Erie, Grimsby, Niagara Falls, and surrounding Ontario regions.
How can fleet operators access your services?
We offer dispatching and account services specifically designed for fleet operators and taxi companies.
Do you provide accessible transportation options?
Yes, we maintain a dedicated fleet of wheelchair-accessible vehicles across all our service areas.
Reviews (6)
Belinda Fillier
Jun 10, 2019
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The overnight staff are the best. Dispatchers are knowledgeable, call center is professional and the management crew rocks. They helped solve my issue right away and I felt they were happy to do it.
Cbart
Jun 09, 2019
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So my paraplegic friend and i needed a cab the driver (west way ) after 30 min wait denied us (he didnt have room for the chair in his car ) we asked for a van not a car for this reason called back a said what the heck i was then told that we where "black listed" because we werent there dear west way / coventry f!@#@ you. uber just got a new account
Jeremy Watts
Jan 17, 2018
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I ordered a taxi through Capital Taxi this morning and again, the online/phone service was atrocious. After texting and getting a reply saying the address was invalid, I resent using the exact format prescribed in the returned text. This address was still invalid. When I called, I was told that the address did not exist and after some discussion, a taxi was finally dispatched. I understand that the dispatch center has been moved to the Philippines. This has resulted in numerous problems for me personally based on being told that the address I need does not exist or being asked to provide an address
Michelle D.
Jan 13, 2018
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Honestly no wonder people take Ubers. I couldn't even get through to somewhere to request a cab! You shouldn't have to wait on hold for 5+ minutes just to call a cab
Matthew Smith
Jan 04, 2018
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I just had a brutal experience with the dispatch guys at the airport. Very simple request, I just needed a taxi to follow me to a parking lot 200' away. These guys were useless. This is exactly why I'm an uber customer.
Jim Blanchette
Jul 06, 2017
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Just called and had to listen to 7 "options" before getting the option I needed. Then I was on hold and the "estimated" wait time was 30 seconds. Then every 30 seconds it increased by 30 second until it said "the estimated wait time is 5 minutes". The music that they play on the phone while you're waiting is enough to make you want to shoot yourself. Jesus!