Business Details
18 Years
experience
Your Trusted Travel Partner in Penticton, BC
Founded in 2008, Wishbook Vacations has established itself as a trusted leader in personalized travel planning. With over 15 years of industry experience, our agency specializes in crafting tailored travel solutions including all-inclusive vacations, cruises, group travel, and independent itineraries. Our team holds certifications from Nexion Canada, Consumer Protection BC, IATA, and ACTA, ensuring the highest standards of service.We pride ourselves on offering one-on-one consultations, leveraging our global supplier network to create stress-free, memorable experiences. Our commitment to client satisfaction is reflected in our 4.9 Google rating and numerous testimonials praising our attention to detail and problem-solving expertise. Headquartered in Penticton, BC, we serve clients across Canada and internationally, combining local knowledge with global reach to fulfill every travel aspiration.
Services
All-Inclusive Vacations
Cruising
Group Travel
Independent Travel
Guided Tours
Travel Insurance
Flight Bookings
Hotel Reservations
Rail Passes
Destination Weddings
Details
- Year established: 2008
Highlights and features
- We offer personalized travel solutions tailored to individual preferences
- Our 15+ years of industry experience ensure expert guidance
- We provide access to exclusive supplier partnerships and deals
- Our stress-free planning process handles all logistical details
- We guarantee secure bookings through certified protection programs
Associations and certifications
- Nexion Canada
- Consumer Protection BC
- IATA
- ACTA
What people say
Perfectly planned river cruise
Stress-free vacation experience
Excellent group coordination
Quick response times
Expert problem solving
Services
All-Inclusive Vacations
We specialize in perfectly designed all-inclusive vacations that combine accommodations, meals, and activities into one seamless package. Our partnerships with major tour operators like Air Canada Vacations and Sunwing allow us to offer competitive deals. Clients receive personalized consultations to match their preferences with the ideal resort experience.
Cruise Planning
Our cruise expertise covers both ocean and river cruising options worldwide. We help clients choose between major lines like Celebrity and Royal Caribbean while handling all booking details. Our service includes itinerary selection, shore excursion planning, and special amenity requests for a stress-free cruising experience.
Group Travel
We specialize in organizing complex group travel arrangements for multi-generational families, destination weddings, and specialty interest groups. Our services include coordinating multiple departure points, managing group reservations, and creating customized itineraries that satisfy diverse participant needs while maintaining budget control.
Independent Travel
For self-guided travelers, we create detailed custom itineraries including flights, accommodations, and ground transportation. Our expertise with suppliers like Avanti and Goway allows access to unique experiences. We provide comprehensive documentation and 24/7 support during travel for complete peace of mind.
Travel Insurance
We offer comprehensive Manulife travel insurance solutions for domestic and international trips. Our service includes explaining coverage options, assisting with claims, and providing 24/7 emergency assistance. Policies protect against medical emergencies, trip cancellations, and unexpected travel disruptions.
People
Bernadette Parrott
Owner
With over 15 years in travel, Bernadette founded Wishbook Vacations in 2014 after working at a storefront agency. She graduated top of her class in Travel & Tourism and holds certifications from Nexion, IATA, and ACTA. Her expertise spans all travel sectors, with particular strength in complex itineraries and group planning.
Questions
What travel services do you specialize in?
We specialize in all-inclusive vacations, cruises, group travel, independent itineraries, guided tours, and travel insurance. Our expertise covers both domestic and international destinations with customized solutions for each client.
How do your booking fees work?
Professional fees range from $60-$200 depending on complexity. Flight-only bookings start at $60, cruises at $180, and Europe tours at $200. Fees are non-refundable and cover our expert planning services.
Do you offer travel insurance?
Yes, we provide comprehensive Manulife travel insurance policies covering medical emergencies, trip cancellations, and unexpected disruptions. We assist with both purchase and claims processing.
How do you handle travel issues?
We provide 24/7 support to resolve issues like flight cancellations or itinerary changes. Our services include rebooking arrangements and coordinating with suppliers to minimize disruption to your travel plans.
What payment methods do you accept?
We accept major credit cards including VISA and MasterCard. Some suppliers also accept American Express or Diners Club for specific bookings.
Can you help with group bookings?
Yes, we specialize in group travel planning for families, weddings, and special interest groups. Our services include coordinating multiple departures, managing group reservations, and creating customized itineraries.
