Business Details
13 Years
experience
Your Trusted Auto Repair and Tire Experts in Waterloo
Since 2013, Dial A Tire has been a family-owned automotive service provider serving Waterloo, Cambridge, Kitchener, and surrounding areas. Our TIA-certified team specializes in tire sales, wheel alignments, brake repairs, and comprehensive auto maintenance for both traditional and electric vehicles. With over 17 years of combined experience, we prioritize customer satisfaction through transparent pricing, certified technicians, and convenient amenities like free Wi-Fi and tire storage. Our facility features state-of-the-art diagnostic tools and manufacturer-trained specialists for Tesla and EV repairs.We maintain strict quality control using OEM-grade parts and offer early-bird drop-off options. Our commitment to community extends through personalized service, with many customers known by name. We guarantee reliable vehicle performance through safety inspections, suspension repairs, and custom wheel installations. Our team stays current with evolving automotive technology to ensure expert service for modern vehicles. Customer trust remains our foundation through honest assessments and competitive pricing.
Services
Tire Sales
Auto Repairs
EV Maintenance
Brake Services
Wheel Alignments
Safety Inspections
Custom Wheels
Tire Storage
Details
- Year established: 2013
Highlights and features
- Family-owned business with 17+ years of local automotive experience
- TIA-certified technicians using OEM-quality replacement parts
- Specialized Tesla and electric vehicle repair capabilities
- Free amenities including Wi-Fi, coffee, and 55" TV waiting area
- Early-bird key drop-off box for after-hours service access
Associations and certifications
- TIA-certified
What people say
Friendly service
Great prices
Professional staff
Quick turnaround
Trustworthy technicians
Services
EV Maintenance
Specialized Tesla and electric vehicle repairs using manufacturer-trained technicians and state-of-the-art diagnostic tools. Our services include battery health checks, software updates, and complete EV system maintenance. We ensure optimal performance for all electric and hybrid models through routine maintenance and complex repairs.
Tire Sales
Extensive selection of new and used tires for all vehicle types, including luxury vehicles and EVs. We offer tire storage solutions and expert installation services. Our inventory includes performance tires, winter tires, and specialty wheels to match every driving need and budget.
Brake Services
Comprehensive brake system maintenance using OEM-quality parts. Services include brake pad replacement, rotor resurfacing, and complete brake system diagnostics. Our certified technicians address all brake issues from routine maintenance to emergency repairs for improved vehicle safety.
Wheel Alignments
Precision wheel alignment services to extend tire life and improve vehicle handling. Using advanced alignment technology, we correct steering and suspension angles to manufacturer specifications. Regular alignments improve fuel efficiency and prevent uneven tire wear for safer driving.
Safety Inspections
Licensed Ontario safety inspections for vehicle registration and ownership transfers. Our certified technicians perform comprehensive system checks to meet provincial safety standards. We provide official safety certificates and necessary repairs to ensure compliance with all regulatory requirements.
Questions
What services does Dial A Tire offer?
We provide tire sales, auto repairs, EV maintenance, brake services, wheel alignments, safety inspections, and custom wheel installations for Waterloo area drivers.
Do you service electric vehicles?
Yes, we specialize in Tesla and electric vehicle maintenance with manufacturer-trained technicians and specialized diagnostic equipment.
What are your business hours?
Monday-Thursday 9AM-6PM, Friday 9AM-5PM, Saturday 9AM-3PM, and Sunday closed.
Do you offer tire storage?
Yes, we provide seasonal tire storage solutions to protect your tires and free up home space.
Are your technicians certified?
Our team includes TIA-certified technicians and manufacturer-trained specialists for Tesla and EV repairs.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments at our Waterloo location.
Reviews (4)
Stephen
Jan 24, 2022
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I was on the hunt for some used winter tires for my car and came upon Dial A Tire based on the great reviews I saw here and on Reddit. I simply did what it is said on their website: I need a tire so I Dial A Tire. :) I think I got the owner on the phone that did everything to see if they have something available for me, which was the case. I came there, got given great explanations and had the time to carefully check the tires they found me. Less than 30min later, they were on my car! I now have those tires on for a little less than 1000km and got no problem so far, I am actually very glad I have
Adam Geva
Jan 08, 2022
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I had an engine replacement for my Mazda 3, and it was my first time coming here. They took my car is very quickly and were able to get the job done in a few days. Throughout the whole job they called me several times to update me and be clear with everything they were doing and everything they charged me. When I had another issue with my car they took my car in immediately and were able to fix it. Overall I am very happy with the service, and the communication. Would highly recommend.
A. M.
Jan 02, 2022
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I came to Dial A Tire to have my work vehicle changed over to winter tires as well as an oil change. The service was great! The staff was very helpful and accommodating as I was trying to fit this service appointment between my work meetings. They were very quick with their updates on progress and weren't pushy as other shops tend to be. They arranged the approvals for new tires and the service was completed quickly with minimal disruption to my work day. Highly recommend them and will definitely be back again!
Fabio Kim
Dec 28, 2021
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Great place! Came in with a flat that unfortunately couldn't be replaced due to damage. Aniz was very friendly and explained all the options very clearly, and was not pushy in any way! Ended up replacing all my tires since they were 7 years old anyways. They also found that Canadian Tire installed the wrong size tires on my car (they showed me the correct size listed on the sticker on my car, and actual size of the tire). Highly recommend!
