Business Details
Emergency
services
Professional Strata Management Services in British Columbia
ECM Strata Management operates as a licensed strata agency dedicated to delivering tailored property management solutions for strata corporations across British Columbia. Our approach prioritizes client needs while ensuring strict compliance with the Strata Property Act and Real Estate Services Act. With a focus on transparency and personalized service, we handle financial management, emergency response, and regulatory compliance for properties in Abbotsford, Mission, Chilliwack, and surrounding areas.Our team combines technical expertise in building maintenance with conflict resolution skills to address day-to-day operations and long-term planning. The company maintains rigorous financial accountability through monthly statements and independent audits, while our 24-hour emergency service ensures continuous support for property owners. Leadership includes industry-recognized professionals with active roles in property management associations and specialized certifications.
Services
Strata Management
Rental Property Management
Financial Management
Emergency Services
Maintenance Planning
Highlights and features
- 24-hour emergency service through qualified contractors
- Experienced team with industry-specific certifications
- Monthly financial statements with full transparency
- Tailored management approaches for new and established developments
- Regular quality control meetings with senior management
Associations and certifications
- PAMA (Professional Association of Managing Agents)
- CPRPM (Certified Professional Residential Property Manager)
Services
Strata Management
We provide comprehensive strata management services including regulatory compliance, council support, and asset maintenance planning. Our team handles emergency response coordination, financial reporting, and bylaw enforcement while maintaining personalized approaches for each strata corporation. Services include monthly financial statements, independent audit preparation, and long-term maintenance planning for residential and commercial properties.
Rental Property Management
Our rental property management covers tenant relations, security deposit administration, and emergency repair coordination. We conduct move-in/move-out inspections, manage rent collections, and calculate interest payments on deposits. The service includes documentation management and compliance with rental regulations while maintaining communication between property owners and tenants through regular reporting.
Financial Management
We deliver detailed financial oversight including monthly statement preparation, invoice processing, and fund collection. Our accounting team provides complete financial packages with bank statements and supporting documentation ahead of council meetings. The service includes independent audit support and transparent reporting systems that maintain compliance with financial regulations for strata corporations.
Emergency Services
Our emergency response system provides 24-hour access to qualified contractors for urgent property issues. The service includes problem diagnosis, repair coordination, and after-hours strata manager availability. We maintain response protocols for plumbing failures, structural emergencies, and other critical property maintenance needs through a rotational on-call system.
Maintenance Planning
We develop long-term maintenance plans for strata properties including budget forecasting and capital improvement scheduling. The service covers new development management, retrofit planning, and reserve fund analysis. Our team coordinates contractor quotations, implements preventive maintenance programs, and provides technical guidance for property upgrades and repairs.
People
Elwood Major
Founder
Certified Professional Residential Property Manager with PAMA leadership experience. Former realtor with expertise in strata management and conflict resolution. Active in community organizations including Rotary and Canadian Hard of Hearing Association.
Gurdip Gill
Managing Broker
Led accounting department with focus on financial transparency and regulatory compliance. Oversees monthly financial reporting and audit preparation for managed properties. Maintains systems for accurate fund management and documentation control.
Questions
What areas do you serve for strata management?
We serve strata corporations in Abbotsford, Mission, Chilliwack, Langley, Surrey, Delta, Ladner, Agassiz, Maple Ridge, White Rock, and surrounding areas of British Columbia.
Do you offer 24-hour emergency services?
Yes, we provide 24-hour emergency response through qualified contractors for urgent property maintenance issues and after-hours strata manager availability.
How do you handle financial reporting for strata corporations?
We produce monthly financial statements with complete documentation packages, including bank statements and invoices, delivered in advance of council meetings.
What makes your strata management approach different?
We combine regulatory compliance with personalized management approaches tailored to each property's needs, including specialized plans for new developments versus older complexes.
Can you assist with rental property management?
Yes, we manage rental properties including tenant relations, security deposits, move-in/move-out reports, and emergency repair coordination for property owners.
How do you ensure service quality and accountability?
We conduct regular quality control meetings between senior management and clients, implement feedback systems, and maintain independent audit processes for all managed properties.
Reviews (4)
Robert Ash
Jan 05, 2022
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Just an awful company. Rarely respond to emails, did not arrange any snow removal even though we inquired months in advanced. Do not use this company.
Amit Bawa
May 26, 2021
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Critical:Quality
Very unprofessional company. Only make the money. Landscaping company working for ECM strata do not know how to cut the lawn. See photos. They cut the lawn with machine two days ago . See their cutting. Never respond.
Very unprofessional company. Only make the money. Landscaping company working for ECM strata do not know how to cut the lawn. See photos. They cut the lawn with machine two days ago . See their cutting. Never respond.
Ilke Vz Bakker
Dec 23, 2020
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Updated from 1/5 to 3/5 would appear my issues were resolved with our condo's current representative, Dennis, retiring end of the year. Liann who is replacing him is very responsive and considerate! She finally got me on the email list to get my strata documents!
Zero communication. Received my welcome package and that's it. No response to e-mails about broken windows, and have yet to receive any strata minutes since March 31st or any type of response to emails asking about them (it is August now). All this and yet strata fees continue to increase.
Zero communication. Received my welcome package and that's it. No response to e-mails about broken windows, and have yet to receive any strata minutes since March 31st or any type of response to emails asking about them (it is August now). All this and yet strata fees continue to increase.
Kelly Kelly
Dec 17, 2020
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Although I got no response from a email I sent to another person, when I called back and explained it to Dan S. He not only got involved but also replied to my emails quickly and got his team on it asap! What I thought was going to turn into a 3 week cluster**** was resolved within 5 days to my total satisfaction and I received updates throughout so I was not left wandering what was going on at their end. This was during a Pandemic so I gave them 5 stars instead of the 4!
