Business Details
Emergency
services
24/7 Eco-Friendly Taxi Service in Vancouver
Vancouver Taxi has been serving the Vancouver community for over three decades, pioneering wheelchair accessible transportation in North America since 1989. Our commitment to innovation is demonstrated through our early adoption of GPS dispatch systems in 1995 and our ongoing transition to an eco-friendly fleet comprising 90% hybrid vehicles. As an owner/operator company, our drivers take personal pride in maintaining immaculate vehicles and sharing their extensive local knowledge with passengers. We operate 24/7 with a computerized dispatch system that ensures efficient service across the Lower Mainland. Our mobile app provides complete trip control through real-time tracking and secure payment options.We maintain rigorous driver vetting processes including police checks and customer satisfaction reviews to ensure safety and reliability. Our corporate account program offers businesses guaranteed pricing and streamlined billing solutions. We provide specialized services for seniors, people with disabilities, and pet owners while maintaining standard sedan and bicycle-friendly transportation options. Our community-focused approach includes local hiring practices and environmental stewardship initiatives. Through continuous feedback implementation, we maintain our position as Vancouver's most dependable taxi service provider.
Services
Wheelchair Accessible Taxi
Airport Transfers
Pet Transportation
Package Delivery
Corporate Accounts
Mobile App Booking
Gift Certificates
Bicycle Transport
24/7 Service
Pre-booked Rides
Highlights and features
- Pioneered wheelchair accessible taxis in North America since 1989
- 90% eco-friendly hybrid vehicle fleet with GPS dispatch technology
- 24/7 service operating 365 days a year across Metro Vancouver
- Owner/operator business model ensuring driver accountability and vehicle maintenance
- Specialized transportation for seniors, people with disabilities, and pets
Services
Wheelchair Accessible Taxi
Our wheelchair accessible taxi service provides safe transportation for passengers with mobility needs. Featuring Toyota Sienna vehicles with lowered floors, bi-folding ramps, and secure tie-down systems, we accommodate electric wheelchairs and scooters. Drivers receive specialized training to assist passengers with disabilities. This service operates 24/7 across Metro Vancouver for medical appointments, social activities, and daily transportation needs.
Vancouver Airport Taxi Service
Reliable door-to-door transportation to and from Vancouver International Airport. Pre-bookable service includes luggage assistance and direct drop-off at airline departure gates. Available 24/7 with real-time GPS tracking through our mobile app. Drivers maintain updated knowledge of airport regulations and security procedures to ensure timely arrivals for flights.
Pet Taxi Service
Specialized transportation for pets and their owners operating 24/7. Vehicles accommodate dogs, cats, and other small animals with protective seat covers and climate control. Ideal for veterinary visits, grooming appointments, or family pet travel. Drivers receive training in animal handling to ensure passenger and pet safety during transport.
Pickup and Delivery Service
Urgent document and package delivery service available 24/7 across Metro Vancouver. Features real-time tracking, contact verification at pickup and delivery points, and bonded drivers. Minimum rate of $20 applies with pricing determined by metered distance. Ideal for time-sensitive deliveries when traditional courier services are unavailable.
Jump Start Service
Emergency jump start service for vehicles with dead batteries operating 24/7. Available citywide with rapid response times through strategically located taxi stands. Service charges $20 regardless of successful start, with drivers trained in proper battery connection procedures. Not responsible for damage from improper connections per vehicle owner manual specifications.
Questions
How can I book a taxi with Vancouver Taxi?
Book through our mobile app, website, phone call, or AI voice recognition system. Pre-book rides in advance or request immediate service through multiple booking channels.
What payment options do you accept?
We accept all major credit cards, Canadian bank debit cards, and corporate account billing. Mobile app users can register payment methods for seamless transactions.
Do you provide wheelchair accessible vehicles?
Yes, we operate the largest fleet of Toyota Sienna wheelchair accessible vans in Metro Vancouver with features including bi-folding ramps and secure tie-down systems.
What airport transportation options exist?
We offer guaranteed pricing airport transfers to YVR with luggage assistance, real-time tracking, and direct drop-off at terminal gates through our 24/7 service network.
How do gift certificates work?
Purchase denominations from $20 upwards with no expiration dates. Transferable certificates work for rides, food deliveries, or small package transport across our service area.
Reviews (6)
Lj Kriese
Dec 27, 2021
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They were a no-show despite that we pre-booked a taxi days in advance online to get a family member to the hospital for surgery. The taxi did not notify us they would be late or not coming. I called and was told, "sorry, I have no cabs available, find someone else". With only 15 min to get to the hospital, my family member had to scramble to find public transportation (which is obviously slower and not ideal prior to an operation when it's Covid and flu season). The taxi eventually called well after the hospital check in time. We will not be using this taxi company again next time we're in Vancouver
Luc B.
Dec 19, 2021
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Ordered a cab and waited indefinitely. Called a few times to check for an ETA and kept getting the same recorded message telling me it shouldn't be too long. After 45 minutes of waiting outside in the cold I finally booked a Uber. When I called again to cancel, I found out that my cab had already been canceled, with no explanation or apology. Disgraceful!
Dicky Lai
Dec 17, 2021
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Bad drivers V100
Cut me off at Davies street and give me couple times middle finger and the worst things brake check me 3 times. Please educate your drivers, they are not King of the roads. No wonder Uber get business
Cut me off at Davies street and give me couple times middle finger and the worst things brake check me 3 times. Please educate your drivers, they are not King of the roads. No wonder Uber get business
Ryan Premack
Nov 15, 2021
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Positive:Professionalism
Several instances of great service recently. Friendly on the phone, quick to arrive, and a complication that I had one time was quickly resolved by management. Now my go-to cab company in town.
Several instances of great service recently. Friendly on the phone, quick to arrive, and a complication that I had one time was quickly resolved by management. Now my go-to cab company in town.
Noah Koster
Oct 22, 2021
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Booked a taxi over the phone. I was called by the driver shortly thereafter to confirm where I was going but the driver abruptly hung up on me. 45 minutes after booking the taxi I received a text message saying the ride has been completed despite the fact the driver had never shown up.
Ashlee Fowler
Oct 13, 2021
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Hands down the most trustworthy taxi company in the city. I left a bag of high value in the taxi on a busy Saturday night and the team did everything in their power to get it back to me. The dispatcher Dhruv is honest and incredible at his job - he went out of his way to make sure my bag was returned to the right person and with every single item untouched. Shout out to Sukh who returned my belongings within a timely and professional manner. A life long customer has just been gained and I will be recommending this company to all of my friends. Thank you Vancouver Taxi!!!
