Business Details
41 Years
experience
Your Trusted Family Jeweller in Campbell River
Thongs Jewellery has served Campbell River and surrounding communities for 38 years as a trusted family-owned business. We specialize in custom-designed jewelry, Canadian-mined diamonds, and comprehensive repair services performed in-house by experienced artisans. Our commitment to quality extends to an exclusive selection of brand-name jewelry and unique gifts for life's milestones, from weddings to everyday celebrations. We prioritize personalized service, ensuring clients receive expert guidance in selecting pieces that reflect their individual stories.Our on-site goldsmith and laser soldering capabilities enable precise repairs and custom redesigns of heirloom jewelry. With a focus on transparency and convenience, we offer layaway plans, insurance claim assistance, and special-order options for rare or urgent requests. Our reputation for excellence is built on decades of community engagement and a dedication to preserving the sentimental value of every piece we handle.
Services
Custom Jewelry
Watch Repairs
Jewelry Repairs
Canadian Diamonds
Gift Selection
Heirloom Redesign
Insurance Claims
Layaway Plans
Details
- Year established: 1985
Highlights and features
- 38 years of family-owned expertise in jewelry design and repair
- In-house goldsmith ensures secure, timely repairs and custom work
- 100% Canadian-mined diamonds with full traceability
- Personalized service for unique gifts and heirloom preservation
- Layaway plans and financing options available for all purchases
Services
Custom Jewelry
Create one-of-a-kind pieces tailored to your vision with our in-house goldsmith's expertise. We guide clients through material selection and design refinement to craft meaningful jewelry for weddings, anniversaries, or personal expression. Our process ensures precision and artistry in every custom creation.
Watch Repairs
Restore functionality to cherished timepieces with our comprehensive watch repair services. We handle battery replacements, strap adjustments, crystal replacements, and intricate mechanical repairs using specialized tools. Clients receive clear timelines and cost estimates before any work begins.
Jewelry Repairs
Preserve family heirlooms through expert repair services utilizing laser soldering technology. We address broken chains, damaged settings, and wear restoration while maintaining structural integrity. All repairs undergo rigorous quality checks to ensure lasting durability.
Canadian Diamonds
Discover diamonds fully traceable from Canadian mines with verifiable ethical sourcing. Our collection features stones cut and polished in Canada, accompanied by certification documentation. We assist clients in selecting diamonds for engagement rings, investment pieces, or commemorative jewelry.
Layaway Plans
Access flexible payment options for high-value purchases through our layaway program. Customers secure items with initial deposits and structured payments while we hold merchandise. This service accommodates budget-conscious shoppers seeking premium jewelry pieces.
Questions
Do you offer custom jewelry design services?
Yes, our in-house goldsmith creates custom pieces tailored to your specifications using high-quality materials.
Can you repair heirloom jewelry?
We specialize in restoring antique and heirloom jewelry using laser soldering and traditional techniques.
Are your diamonds ethically sourced?
All our diamonds are 100% Canadian-mined with full traceability documentation available.
Do you provide watch repair services?
Yes, we handle battery replacements, strap changes, crystal repairs, and mechanical servicing.
What payment options are available?
We offer layaway plans and financing options for qualifying purchases.
Can I special order unique pieces?
We accommodate special orders for rare or custom jewelry items with flexible timelines.
Reviews (4)
Russell Van Der Vliet BrotherGrimm
Jan 03, 2022
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I was impressed with this place, clean, organized! Even the ladies smiled & looked very beautiful! Dressed for success! There's lots to choose from watches for him or her! Chains of all make & sizes, from gold to silver! Even for a man! Ear rings, engagement ring, wedding bands; etc! If I ever make it back to Campbell River, & can afford it; might just buy something for myself
Rich P.
Nov 21, 2021
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Took my Dad's older watch in as I hadn't been able to set the time on it for quite a while. It turned out after they took it apart that the internal mechanisms were corroded and beyond repair, unfortunately. They could have easily charged a minimum fee for their time and effort but instead just gave me the watch back after showing me the issue inside of it. Really good, timely service with friendly staff. Will certainly go back the next time a repair or purchase is needed.
Graham Seaton
Apr 28, 2021
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Dropped off a nice watch for a battery and new gem because it had some mild scratches on the surface. Didn't hear back for months, went to see what was going on and find that my watch had been completely destroyed! It looked like it had been run over by a truck! The gem was smashed, the wrist strap was shredded and they tried to argue and say it must have been dropped off like that. If your jewellery has any sentimental value, take it elsewhere.
Murrz Goldn
Dec 03, 2020
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The selection of great watches is awesome. I get my watch batteries replaced here since forever and they never dissapoint. The last time I was in they replaced my G-Shocks battery in under 5 minutes.